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Tru By Hilton Waco South

Downtown Waco (3 kms from Richland Mall)
2408 Marketplace Drive

Ranked 12 out of 34 best hotels in waco

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Room Types Available

King Room
  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Mobility Access
  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Tru By Hilton Waco South is featured in

    Guest Ratings For This Property

    8.7
    Based on 519 Reviews
    100% verified reviews

    Comfort

    9.06

    Cleanliness

    9.11

    Value For Money

    8.67

    Facilities

    8.9

    Reviewers Mention About Tru By Hilton Waco South

    This Tru By Hilton Waco South hotel offers trendy and modern d�cor with a pool table and lounging furniture in the lobby. The rooms are spacious and have hooks for hanging clothes instead of closets. (Read More) The beds are comfortable and the rooms have microwaves and mini-fridges. Some guests mentioned thin walls and lack of greetings from the front desk, but overall enjoyed their stay and praised the cleanliness, friendly staff, and convenient location.

    Guest Reviews

    Alison
    young couple
    10.0
    Exceptional
    Love the location and it was very clean!
    The front desk staff was very nice and attentive! Anytime we came in, they had smiles and warm welcomes and if we needed extra towels, they were fast to replinish our supply. Very nice hotel.
    The cook / server for breakfast was very grumpy and bossy. When the area ran out of napkins, I let the guy at the front desk know and she was sitting at a table barking out instructions for him to go look for more. He had a front desk to run and had to resupply the items for breakfast. Doesn't seem right and she really had a sour look on her face the whole time we were there....even fussed at a patron while she was using the toaster. There's a way to approach people and this woman really needs lessons on how to smile and interact with people.

    Published on 03 Jan 2024

    Michael
    young couple
    3.0
    Poor
    Poor
    Location
    Floors were dirty, room wasnt as clean as desired. The lady who prepares the setup of breakfast was sitting most of the time. I got bread that must have sat there for days, it was rock solid. As I was trying to replace the bread with a bagel (equally hard) the lady came over to fill toast shelf using her hands and no gloves. She proceeded to tell me she wants to go back to bed. I was nice but it was completely unprofessional and using her hands to grab various food items without gloves is disgusting.

    Published on 30 Dec 2023

    Celanese
    young couple
    10.0
    Exceptional
    Waco spot
    Location to shopping

    Published on 29 Dec 2023

    Ralph
    young couple
    8.0
    Very good
    A good experience and will stay here again.
    Our second time staying here and it was another good experience. It was clean, quiet and comfortable. The staff was friendly and efficient at both check-in and checkout. The location was excellent and parking was easy. Overall, a good value for the money.
    Overall everything was fine but there were several very minor things of note. The breakfast was adequate but nothing special. The shower door did not close completely leaving about 1/2 inch gap allowing some water on the floor. The bathroom had only one wash cloth. Some might complain about no in-room coffee maker but coffee is available in the lobby.

    Published on 22 Dec 2023

    Nathalie
    family with young children
    4.0
    Disappointing
    Disappointing
    The facility
    The staff

    Published on 19 Dec 2023

    Kristyn
    group
    10.0
    Exceptional
    Exceptional
    The service was great.

    Published on 14 Dec 2023

    John
    young couple
    4.0
    Disappointing
    Not what I expect from Hilton. I will stay somewhere else.
    Left at 6 am. No breakfast.
    No glass or cups in the room. Did you ever think some people need to take pills? Toilet paper was harsh and no shampoo in the container.

    Published on 11 Dec 2023

    Anonymous
    family with young children
    9.0
    Superb
    It was a good stay very cozy.
    Clean rooms
    Breakfast

    Published on 27 Nov 2023

    Espino
    family with young children
    10.0
    Exceptional
    Exceptional
    Cool place with lots of activities to do, we used the gym and had a good work out
    Nothing

    Published on 26 Nov 2023

    Lina
    family with young children
    10.0
    Exceptional
    Exceptional
    Very clean and very helpful staff

    Published on 26 Nov 2023

    Top Facilities

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    All Facilities for Tru By Hilton Waco South

    Category Facilities
    Activities Happy hour, Billiards, Golf course (within 3 km).
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Visual aids: Braille, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Pet bowls, Lower bathroom sink, Auditory guidance, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails, Emergency cord in bathroom.
    Bathroom Bath or shower, Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating.
    Food & Drink Fruits, Special diet menus (on request), Refrigerator, Snack bar, Kid meals, BBQ facilities, Vending machine (drinks), Grocery deliveries, Kid-friendly buffet, Vending machine (snacks), Outdoor furniture, Packed lunches.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Dry cleaning.
    Services & Extras Wake-up service, Key card access, Alarm clock.
    Media & Technology Radio, Cable channels, TV, Video, Flat-screen TV, Telephone.
    Common areas Picnic area, Outdoor fireplace, Shared lounge/TV area, Games room.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Physical distancing rules followed.
    General Private parking, Pets allowed, Free parking, Parking, Parking on site.
    Entertainment and family services Kids' outdoor play equipment, Indoor play area, Board games/puzzles, Kids' club.
    Transport Accessible parking, Street parking.
    Pool and wellness Fitness centre, Fitness.
    Shops Minimarket on site.
    ₹88 Onwards