Fortune Ranjit Vihar, Amritsar- Member ITC's hotel group

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Visual aids: braille
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Lower bathroom sink
• Auditory guidance
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Toilet with grab rails

Bathroom

• Sauna
• Bath
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Hairdryer
• Shampoo
• Slippers

Room Amenities

• Trash cans
• Tile/marble floor
• Sofa bed
• Air conditioning
• Interconnected room(s) available
• Heating
• Wardrobe or closet
• Desk
• Socket near the bed
• Seating area
• Carpeted
• Rooftop pool
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Electric kettle
• Snack bar
• Kid meals
• Bbq facilities
• Restaurant
• Kid friendly buffet
• Breakfast in the room
• Outdoor furniture
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key access
• Key card access

Media & Technology

• Cable channels
• Satellite channels
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Shared lounge/tv area
• Garden

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Atm/cash machine on site
• Private check in/check out
• Luggage storage
• 24 hour front desk
• Currency exchange

General

• Private parking
• Free parking
• Parking
• Parking on site

Physical distancing

• Cashless payment available
• Mobile app for room service
• Physical distancing rules followed

Pool and wellness

• Sun umbrellas
• Hot tub/jacuzzi
• Outdoor pool (all year)
• Foot massage
• Massage
• Kids' pool
• Swimming pool
• Fitness centre
• Couples massage
• Neck massage
• Fitness
• Spa facilities
• Head massage
• Outdoor pool
• Pool bar
• Spa and wellness centre
• Back massage
• Spa lounge/relaxation area
• Hand massage
• Sun loungers or beach chairs
• Outdoor pool (seasonal)

Transport

• Car hire

Outdoor & View

• City view
• Terrace