Fortune Select JP Cosmos - Member ITC Hotel Group

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Facilities for disabled guests
• Soundproof rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Bathroom

• Sauna
• Free toiletries

Room Amenities

• Air conditioning
• Desk
• Seating area
• Rooftop pool
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Kid meals
• Restaurant
• Minibar
• Kid friendly buffet
• Breakfast in the room
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Lockers
• Key card access

Media & Technology

• Satellite channels
• Flat screen tv

Common areas

• Sun terrace

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Concierge service
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• 24 hour front desk
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Wifi available in all areas

Entertainment and family services

• Babysitting/child services

Pool and wellness

• Hot tub/jacuzzi
• Steam room
• Swimming pool
• Foot massage
• Make up services
• Massage
• Swimming pool
• Fitness centre
• Beauty services
• Neck massage
• Fitness
• Facial treatments
• Spa facilities
• Head massage
• Outdoor pool
• Pedicure
• Manicure
• Spa and wellness centre
• Back massage
• Full body massage
• Body scrub
• Waxing services
• Hand massage
• Fitness/spa locker rooms
• Sun loungers or beach chairs
• Outdoor pool (seasonal)
• Hair treatments

Transport

• Airport shuttle
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Airport pick up

Outdoor & View

• Terrace

Shops

• Barber/beauty shop