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Four Points by Sheraton Albany

Delaware Avenue Neighborhood (2 kms from New York State Museum)
3 Mount Hope Way - Show on map

Ranked 33 out of 40 best hotels in albany

8.1
235 reviews

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Room Types Available

Guest Room, 1 King
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

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    Guest room, 2 Queen
  • Max 4 Adults
    •
  • 3 Photos available
    •

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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.

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    King Room with Adapted Tub - Mobility Accessible
  • Max 2 Adults
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  • 2 Photos available
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    The unit offers 1 bed.

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    King Room - Hearing Accessible
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The unit offers 1 bed.

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    Queen Room with Two Queen Beds - Hearing Accessible
  • Max 4 Adults
    •
  • 3 Photos available
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    The unit offers 2 beds.

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    Guest Ratings For This Property

    8.1
    Based on 235 Reviews
    100% verified reviews

    Comfort

    8.79

    Cleanliness

    8.72

    Value For Money

    8.02

    Facilities

    8.44

    Reviewers Mention About Four Points by Sheraton Albany

    The Four Points by Sheraton Albany receives positive reviews for its friendly and helpful staff, including Amethyst, Sarah, Manager Jose, and Ezy. The property is praised for being clean and having a (Read More) pleasant scent. One guest had a positive experience with the housekeeping staff, who safely stored and shipped their lost shoes. The location is convenient for Interstates but lacks nearby sit-down restaurants. The rooms have nice amenities, although the HVAC system can be noisy. Cathy-Ann, a front desk associate, is highly praised for her assistance over several weeks.

    Guest Reviews

    Marietta
    young couple
    10.0
    Exceptional
    Perfect
    Meet and greet by staff was great. Especially Amy assisting at the front desk.

    Published on 11 Dec 2023

    Anonymous
    group
    8.0
    Very good
    Overall, great stay! Just disappointing that our kids were excited for the pool and it wasnt working when we got there.
    Very convenient to MVP arena. Staff was very friendly and helpful.
    The pool wasnt working and this was a big factor in us booking this hotel for our children.

    Published on 06 Dec 2023

    David
    family with young children
    9.0
    Superb
    I know where Im staying on my next trip. Thank you.
    The room was great, just needed a little bit more dresser space for my clothes. The staff was super supportive of my son, and let me check out later.
    Breakfast could be better for the price. The pancakes werent very good.

    Published on 04 Dec 2023

    Victoriafusco
    group
    9.0
    Superb
    Superb
    Super clean, extremely friendly staff
    No complaint!

    Published on 04 Dec 2023

    Anthony
    family with young children
    8.0
    Very good
    Location has its pluses and minuses but we made the best of it!
    A hidden gem of a feature for us who were hikers and runners was the Albany County Rail Trail. One had to work a bit to get to it but it was gorgeous as it went over the Norman Kills. Recommend it. Nice that the hotel had a gym and a pool. Room was nice in terms of size and beds.
    Bathroom should have a fan. These supposedly cool wooden pull doors leave a lot to be desired in terms of privacy. My two teenage boys and I felt that this was not a good feature! We also had the misfortune of having a family with very young kids right over head. Non-stop running back and forth. I do not think that the hotel was so full during the Thanksgiving break, so why put a family with young kids where they will disturb others if they can avoid it.

    Published on 30 Nov 2023

    Roger
    young couple
    8.0
    Very good
    It met our needs
    location
    price

    Published on 28 Oct 2023

    James
    young couple
    10.0
    Exceptional
    Great stay in a great hotel
    Clean
    Nothing

    Published on 15 Oct 2023

    Donas
    solo traveller
    10.0
    Exceptional
    It was.a great stay with also complaints.
    The location was great right off I-95 highway .
    Nothing

    Published on 11 Oct 2023

    Annette
    young couple
    9.0
    Superb
    Superb
    cleanliness, staff
    no breakfast

    Published on 10 Oct 2023

    Anonymous
    solo traveller
    1.0
    Bad
    I do not have the chance
    Nothing because the put me in the street without an explanation and I was the whole week on the hospital The just make me feel horrible waste and nothing
    Everything

    Published on 07 Oct 2023

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