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TownePlace Suites by Marriott Albany Downtown/Medical Center

Delaware Avenue Neighborhood (1 kms from Albany Institute of History and Art)

Ranked 37 out of 40 best hotels in albany

7.8
(160 reviews)

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Top Facilities

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King Studio with Sofa Bed

  • Max 3 Adults
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    Studio features a seating area with a sofa bed and a fully equipped kitchenette.

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    One-Bedroom King Suite with Sofa Bed

  • Max 4 Adults
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    Features a separate seating area, a work desk and a kitchenette.

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    Two-Bedroom Suite

  • Max 6 Adults
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    This double room features air conditioning, kitchenette and seating area.

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    One-Bedroom Queen Suite with Sofa Bed

  • Max 4 Adults
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    This double room features air conditioning and a kitchenette with a stove top and toaster.

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    Studio Queen Room

  • Max 3 Adults
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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a seating area and a dining area. The unit offers 1 bed.

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    One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  • Max 4 Adults
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    In the well-equipped kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. This suite has a seating area, a dining area and a flat-screen TV with cable channels.

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    All Facilities for TownePlace Suites by Marriott Albany Downtown/Medical Center

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Hearing accessible, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Additional bathroom, Hairdryer, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Toaster, Grocery deliveries, Stovetop, Kitchenette, Kitchen, Vending machine (snacks), Coffee machine, Dining area, BBQ facilities, Outdoor furniture, Tea/Coffee maker.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers, CCTV in common areas.
    Services Internet services.
    Cleaning services Dry cleaning, Laundry.
    Media & Technology Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Services & Extras Linen, Wake-up service.
    Common areas Sun terrace, Picnic area, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    General Parking, Pets allowed, Parking on site.
    Physical distancing Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Indoor pool (all year), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Shops Minimarket on site.

    Guest Ratings For This Property

    7.8
    Based on 160 Reviews
    100% verified reviews

    Comfort

    8.3

    Cleanliness

    8.34

    Value For Money

    7.63

    Facilities

    7.81

    Reviewers Mention About TownePlace Suites by Marriott Albany Downtown/Medical Center

    Overall, the reviews for TownePlace Suites by Marriott Albany Downtown/Medical Center are positive. Guests mention that the rooms are comfortable, clean, and well-equipped with amenities such as kitc (Read More)henettes and coffee makers. The breakfast options are decent and the staff is praised for their friendly and helpful service. The location is also convenient. Some reviewers mention specific staff members, such as Margaret and Malik, who provided exceptional service. The hotel's pool and hot tub are also mentioned as being well-maintained.

    Guest Reviews

    Mita
    solo traveller
    10.0
    Exceptional
    Exceptional
    Wonderful customer service from the staff! I think the name of the staff member who checked me in was named Destiny - she was incredibly gracious, patient, professional and welcoming. She did an outstanding job of welcoming me to the property and i appreciate her strong level of customer service. All of the other staff members I encountered were great too.

    Published on 23 Dec 2023

    Paul
    young couple
    1.0
    Bad
    The worst hotel experience of my life
    I did not like anything about the property
    This was the worst hotel I have ever stayed in by far. My stay was horrific to say the least. I booked my room for 4nights but had to leave after one night because of fear for my safety. There was drug use outside and inside of the hotel especially in the room next to mine. There was loud talking throughout the night. I could not see at all. The worst experience of my life

    Published on 13 Dec 2023

    Cong
    young couple
    5.0
    Passable
    Passable
    I booked king size one bedroom with kitchen. The room supper small. There is no light on closet, and its very dark. They charge $10/ night for parking, its not mentioned on their website,

    Published on 27 Nov 2023

    Diamonisha
    family with young children
    9.0
    Superb
    Superb
    Easy check in
    I found bed bug made the lady aware of it she did not move my room nor did she ask if I wanted to be moved I had to change my towels out myself I was not please about that and as a housekeeper myself things like that a quest should not even have to touch people stay at a hotel to have a little break not to do a job that should have been done

    Published on 26 Nov 2023

    James
    family with young children
    9.0
    Superb
    Superb
    Facility very clean family friendly and pleasant.

    Published on 14 Nov 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Exceptional
    I dont typically write reviews but this place was amazing and affordable. The rooms were huge, clean and had everything you need and more. The staff was friendly and very accommodating. Best of all the pool was clean and the perfect temperature. I give them a 10 out of 10!!!

    Published on 09 Nov 2023

    Marcia
    group
    3.0
    Poor
    It was a place to sleep.
    Breakfast was decent, the staff eas very friendly. The bed was very comfy.
    The request for clean towels and extra blankets took forever to get filled. We had to ask for them several times. Tha toilet backed up and the shower did no drain very well.

    Published on 24 Oct 2023

    Carolyn
    young couple
    10.0
    Exceptional
    Exceptional
    Great breakfast and staff very friendly

    Published on 15 Oct 2023

    Myers
    young couple
    9.0
    Superb
    Superb
    Room was large and clean
    Key card never worked for parking area, always had to hit the help button

    Published on 03 Oct 2023

    Gail
    young couple
    7.0
    Good
    disappointing
    the room was amazing and the facilities great
    there were a lot of children in the pool from 5pm till10pm screaming and making a lot of noiase and when they left the pool area they were running arround the hotel till late and sadly for us were above us so the banging and loud noise continued late. due to the number of children in the pool area for so long we were unable to use the facilities. the breakfast again should have been good but for the children having most of it nad returnign quite a few times nad using up the produce.

    Published on 01 Oct 2023

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