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Courtyard by Marriott Albany Thruway

Pine Hills (1 kms from University at Albany SUNY)
1455 Washington Avenue

Ranked 24 out of 40 best hotels in albany

8.1
206 reviews

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Room Types Available

King Room
  • Max 4 Adults
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  • 5 Photos available
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    This room features cable TV and a work desk.

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    One-Bedroom King Suite
  • Max 4 Adults
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  • 1 Photo available
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    Suite includes a refrigerator, a microwave and a separate living area.

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    Guest room, 2 Queen
  • Max 4 Adults
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  • 3 Photos available
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    The double room provides air conditioning. The unit offers 1 bed.

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    King Room with Sofa Bed and Adapted Tub - Mobility Accessible
  • Max 4 Adults
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  • 5 Photos available
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    The unit offers 2 beds.

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    Courtyard by Marriott Albany Thruway is featured in

    Guest Ratings For This Property

    8.1
    Based on 206 Reviews
    100% verified reviews

    Comfort

    8.69

    Cleanliness

    8.74

    Value For Money

    8.08

    Facilities

    8.48

    Reviewers Mention About Courtyard by Marriott Albany Thruway

    One guest had to switch rooms due to a strange beeping, but the front desk was helpful. The pool looked unclean, and there was no hot tub as advertised. Another guest praised the customer service of (Read More)Chris and Junior, and the hotel was clean and comfortable. However, another guest found their room unclean with medication and crumbs on the floor, along with problems with the TV remote. The hotel is good with clean rooms, but does not offer free breakfast as advertised. The front desk staff was helpful and the room was clean and comfortable.

    Guest Reviews

    Tom
    solo traveller
    7.0
    Good
    Fine for a business trip
    Room was comfortable
    not enough staff and service was slow

    Published on 31 Dec 2023

    Sandra
    review category business travellers
    6.0
    Pleasant
    It was fine for work
    There were pubic hairs on the pillow. It was very offputting and too late to request new sheets.

    Published on 30 Nov 2023

    Anonymous
    with friends
    7.0
    Good
    It was for one day and was fine. I wouldnt want to do an extended stay at this property.
    Beds and pillows were comfortable.
    Bar was disappointing. They ran out of wine that was on the menu. The selection was poor. The beer brands that were listed were not available.

    Published on 16 Oct 2023

    Heidi
    solo traveller
    6.0
    Pleasant
    fine overall
    The room was spacious. The bed was comfortable and the shower had good shampoo and conditioner.
    The covers on the bed were too light. I would like a thicker comforter. I also could hear the TV from the rooms above and below. It would be great to have better sound proofing and better doors so that they slam less. For the price and in looking at nearby other hotels, having breakfast included seems reasonable.

    Published on 14 Oct 2023

    Amy
    young couple
    8.0
    Very good
    Nice.
    I like the style of the hotel. Linens are superb. Wonderful bed and bathroom. It's nice that an endless supply of toiletries are provided in the shower.
    What I didn't like was at 10:30 PM there was a constant bang of doors, the way it sounds when the safety hinge is being used to prop the door open. We thought there was a large group of late arrivals trying to get into their rooms. After 25 minutes of this, my husband opened the door to find a housekeeping cart and a man not in a uniform standing there. My husband asked if he could stop banging the door, and he answered, what do you expect me to do? I'm cleaning rooms. At almost 11 PM at night? The front desk said they would send someone up, but also didn't respond when I asked if this was a normal activity to be cleaning rooms this late. It was very weird. In addition, there was a very young child and a poodle with this man. No, we were not drunk. I would still stay here again, because Marriott is a great product.
    (Read More)

    Published on 13 Oct 2023

    Nicholas
    family with young children
    6.0
    Pleasant
    An affordable, convenient spot but the HVAC system needs maintenance to eliminate irritating noise
    A convenient location, room was big and clean
    Our ac unit had a constant high pitched whine that kept us awake at night and gave my wife a migraine

    Published on 30 Sep 2023

    Don
    young couple
    10.0
    Exceptional
    Your front desk employees were friendly, helpful and made our stay that much more enjoyable.
    Breakfast was not provided unless you wanted to pay for it at the Starbucks. When I went to the counter to get a coffee I asked if it was included in room rate and was told no. I declined to order and went to Dunkin' Donuts instead because they have better coffee.
    It would have been nice to have a free continental breakfast.

    Published on 29 Sep 2023

    Randie
    family with young children
    8.0
    Very good
    Great stay!
    The hotel was in a great location from U Albany.
    I booked a suite for 3 people. The room only had bed sheets and towels for 2. Also there seems to be only one person working at a time so there is always a line at the front desk.

    Published on 27 Sep 2023

    Kenneth
    solo traveller
    9.0
    Superb
    It was a good place to stop over on my way to New England.
    Close to highways.

    Published on 19 Sep 2023

    Kenneth
    solo traveller
    9.0
    Superb
    Except for the fire alarms going off because of smoke coming from the kitchen and the desk clerk being unable to shut th
    The location close to the highway. The parking was very close.
    The Bistro restaurant seemed understaffed. The few people that worked there were friendly but often there was nobody readily available to take my order.

    Published on 19 Sep 2023

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    Top Facilities

    parking

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    All Facilities for Courtyard by Marriott Albany Thruway

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Bathroom Toilet, Private bathroom, Bath or shower, Hairdryer.
    Room Amenities Sofa, Desk, Seating Area, Carpeted, Iron, Air conditioning, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Restaurant.
    Services Internet services.
    Cleaning services Dry cleaning.
    Media & Technology Flat-screen TV, Telephone, Pay-per-view channels, Radio, Cable channels.
    Services & Extras Alarm clock.
    Common areas Shared lounge/TV area, Garden.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services 24-hour front desk.
    Physical distancing Physical distancing rules followed.
    General Parking on site, Free parking, Parking.
    Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool, Indoor pool (all year).
    Outdoor & View Terrace.

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