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Hilton Garden Inn Albany-SUNY Area

Pine Hills (1 kms from University at Albany SUNY)

Ranked 25 out of 40 best hotels in albany

8.0
(575 reviews)

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Top Facilities

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King Room

  • Max 2 Adults
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    This room features a 32-inch flat screen TV, a microwave, a refrigerator, and coffee making facilities.

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    Queen Room with Two Queen Beds

  • Max 4 Adults
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    This room features a 32-inch flat screen TV, a microwave, a refrigerator, and coffee making facilities.

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    One-Bedroom King Suite

  • Max 2 Adults
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    Suite features a separate bedroom, microwave and refrigerator.

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    Queen Room with Two Queen Beds - Mobility and Hearing Access

  • Max 4 Adults
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    The spacious quadruple room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Premium Queen Room with Two Queen Beds

  • Max 4 Adults
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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Premium King Room

  • Max 2 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    All Facilities for Hilton Garden Inn Albany-SUNY Area

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Bath, Free toiletries, Hairdryer.
    Room Amenities Sofa bed, Air conditioning, Ironing facilities, Heating, Desk, Seating Area.
    Food & Drink Refrigerator, Snack bar, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms.
    Services Internet services.
    Cleaning services Laundry.
    Media & Technology Radio, Cable channels, TV, Video, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Free parking, Parking, Parking on site.
    Transport Accessible parking.
    Pool and wellness Fitness centre, Sun loungers or beach chairs.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.0
    Based on 575 Reviews
    100% verified reviews

    Comfort

    8.39

    Cleanliness

    8.28

    Value For Money

    7.88

    Facilities

    8.11

    Reviewers Mention About Hilton Garden Inn Albany-SUNY Area

    While the Hilton Garden Inn Albany-SUNY Area had some disappointing aspects, such as the absence of a pool that was advertised and limited gym equipment, the rooms were clean and comfortable. The hot (Read More)el is located in a good area for dining and there are nearby activities like SUNY. The front desk staff provided fantastic service and the lobby and rooms were clean and welcoming. However, the location had difficult parking and some guests found the incidental costs to be high. Overall, it is a convenient option for those visiting Albany.

    Guest Reviews

    Harald
    family with young children
    10.0
    Exceptional
    Comfortable
    Secure
    N/A

    Published on 27 Dec 2023

    Castro
    review category business travellers
    7.0
    Good
    Good
    I liked the choice to add breakfast to my stay. The selection was nice.
    The colors and decor of the room were depressing and dark.

    Published on 16 Dec 2023

    Carroll
    review category business travellers
    5.0
    Passable
    Passable
    had to change rooms due to no tub stopper at 11 PM at night - was not happy

    Published on 12 Dec 2023

    Violeta
    young couple
    8.0
    Very good
    Expected better service and welcoming staff from Hilton
    The best part was the lobby, very well organized and designed. Also, it was great that the hotel has a garage, not only parking lot.
    The worst part was the breakfast. The food was delicious but not enough variety for grab&go, the main breakfast has to be ordered. That is good because its fresh and warm but it takes time for preparation. Also, we wasted more time dealing with the payment for it. It was included in our stay but the staff didnt see it and I had to prove it myself.

    Published on 12 Nov 2023

    Patricia
    solo traveller
    9.0
    Superb
    Superb
    It exceeded my expectations. The staff truly strived to make sure that I was well taken care of.

    Published on 05 Nov 2023

    Sandra
    young couple
    1.0
    Bad
    Bad
    This reservation was suppose to be for the following night but when there was no availability for that night the system reverted me to that evening and i did not see till i confirmed. I immediatly called hotel but they only refunded $1. I did not use reservation but had to pay over $200 for it.
    Couldnt use reservation

    Published on 03 Nov 2023

    Christina
    solo traveller
    10.0
    Exceptional
    It is a perfect location and walkable to where my mother resides in an assisted living facility.
    The staff exceeds in their personalities. They are all courteous, helpful and caring. I was always greeted with a smiling face. I will always stay here when in the Albany area.
    I wish there was a pool. Thankfully, there was an exercise room!

    Published on 01 Nov 2023

    Angela
    young couple
    10.0
    Exceptional
    Comfortable, friendly, and convenient
    My son goes to UAlbany and this location was close and very well kept! It was in a great area and we had zero concerns
    Nothing

    Published on 09 Oct 2023

    Konstantinos
    review category business travellers
    10.0
    Exceptional
    It was satisfactory
    you are not clea ing the rooms on a daily basis
    Cleaning the rooms

    Published on 22 Aug 2023

    Rollins
    family with young children
    7.0
    Good
    The room we stayed in had plenty of space but the mattress was not comfortable. The mattress has a low point in the midd
    The area was clean and there was a place to park

    Published on 17 Aug 2023

    Hilton Garden Inn Albany-SUNY Area is featured in

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