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Crowne Plaza Albany - The Desmond Hotel

Pine Hills (2 kms from Albany Airport)

Ranked 9 out of 40 best hotels in albany

8.6
(596 reviews)

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About Crowne Plaza Albany - The Desmond Hotel

The Crowne Plaza Albany - The Desmond Hotel in Albany offers a range of amenities and facilities to ensure a comfortable stay. The hotel features a restaurant, bar, fitness center, business center, laundry and dry cleaning services, free parking, and a swimming pool. The rooms are clean, bright, and well-maintained. The staff is friendly and accommodating, providing excellent customer service. The hotel is in a convenient location near the airport, and they offer a shuttle service. Guests have praised the hotel for their exceptional service, delicious food, and great overall experience. 
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Top Facilities

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Standard King Room

  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Standard Queen Room with Two Queen Beds

  • Max 4 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Queen Room - Disability Access

  • Max 4 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 2 beds.

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    Standard Room

  • Max 2 Adults
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    Bed type cannot be guaranteed as it will be assigned upon arrival based on availability. Featuring two queen beds or one king bed.

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    King Suite - Non-Smoking

  • Max 4 Adults
    •

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    Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

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    One-Bedroom Suite

  • Max 4 Adults
    •

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    Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

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    Executive Suite - Non-Smoking

  • Max 4 Adults
    •

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    Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

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    Suite - Non-Smoking

  • Max 4 Adults
    •

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    Offering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

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    1 King Bed Standard Top Floor

  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a tea and coffee maker, a balcony with an inner courtyard view as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.

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    Junior King Suite with Mobility Accessible Tub

  • Max 4 Adults
    •

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    Featuring free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

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    Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

  • Max 4 Adults
    •

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    View Deal
    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

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    Queen Room - Disability Access

  • Max 2 Adults
    •

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    View Deal
    Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Standard King Room with Accessible Tub - Mobility Access

  • Max 2 Adults
    •

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    View Deal
    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    All Facilities for Crowne Plaza Albany - The Desmond Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Free toiletries, Hairdryer, Toilet.
    Room Amenities Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Iron, Safety deposit box, Heating, Socket near the bed, Air conditioning, Desk, Carpeted.
    Food & Drink Wine/champagne, Special diet menus (on request), Kid meals, Dining area, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Dining table, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Laptop safe, Flat-screen TV, Telephone, Cable channels, Radio.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Reception services ATM/cash machine on site, Invoice provided, Luggage storage, 24-hour front desk, Express check-in/check-out.
    General Parking, Private parking, Parking on site, Pets allowed, Free parking, WiFi available in all areas.
    Physical distancing Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool.
    Transport Shuttle service, Airport shuttle, Airport shuttle (free), Airport pick up, Shuttle service (free), Accessible parking, Airport drop off.
    Outdoor & View Inner courtyard view, Balcony.

    Guest Ratings For This Property

    8.6
    Based on 596 Reviews
    100% verified reviews

    Comfort

    8.99

    Cleanliness

    9.02

    Value For Money

    8.39

    Facilities

    8.87

    Guest Reviews

    Mary
    group
    10.0
    Exceptional
    This is one of our all time favorite go to places when we are in the Albany area. It never disappoin
    Everything was exceptional just like it always is.
    Our stay was too short

    Published on 20 Dec 2023

    Lynn
    solo traveller
    8.0
    Very good
    Staff were helpful and pleasant. Distance to airport was great.
    Clean and convenient.
    Average hotel stay

    Published on 14 Dec 2023

    Aivy
    review category business travellers
    10.0
    Exceptional
    Nice and cozy
    My room was super clean and the staff were wonderful
    Everything was great

    Published on 04 Dec 2023

    Donald
    family with young children
    10.0
    Exceptional
    Great stay near airport and highways!
    Nice clean hotel, very friendly staff, quiet
    I was happy with everything

    Published on 04 Dec 2023

    Sharon
    young couple
    10.0
    Exceptional
    The Desmond provides travelers a restful and relaxing hotel with a friendly and helpful staff.
    After traveling for 6 hours it was so nice to have a full service restaurant in house open ( open late into the evening) with a good selection from appetizers to entrees. We loved not haveing to leave the hotel in search of dinner. Also again having a hearty breakfast before getting on the road was a wonderful amenity. The staff at the front desk and the entire restaurant staff were friendly and helpful.

    Published on 01 Dec 2023

    S
    review category business travellers
    10.0
    Exceptional
    Exceptional
    Love the atrium

    Published on 30 Nov 2023

    Brian
    review category business travellers
    4.0
    Disappointing
    Not happy for the price of room and dinner. Running out of food is unacceptable
    Dinner was not good

    Published on 25 Nov 2023

    April
    family with young children
    8.0
    Very good
    Very good
    Large and beautiful
    No breakfast, limited parking

    Published on 06 Nov 2023

    D.
    young couple
    10.0
    Exceptional
    Lovely, peaceful, quiet night away from home.
    Bed was very comfortable and the size of the bathroom was great
    The sheets/blanket could've been softer.

    Published on 05 Nov 2023

    Kemper
    young couple
    9.0
    Superb
    Great location for Albany Airport
    The room was very clean and the bed very comfortable. The shuttle service to/from the airport was very good.
    The pillows were too firm for my liking.

    Published on 01 Nov 2023

    Crowne Plaza Albany - The Desmond Hotel is featured in

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