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Gatlinburg Town Square by Exploria Resorts

Downtown Gatlinburg (1 kms from Gatlinburg Space Needle)

Ranked 34 out of 46 best hotels in pigeon forge

8.2
(2149 reviews)

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Top Facilities

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GTS - Studio

  • Max 2 Adults
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    Charming studio that can easily accommodate up to 3 people. Features: 1 Queen bed and sleeper sofa; Kitchenette with dorm size fridge - no stove; Fireplace - Select Units

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    GTS - 1 Bedroom Condo

  • Max 3 Adults
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    This apartment features a:? Spa Bath? Fully-Equipped Kitchen? Laundry Facilities? Seating area with Sofa Bed? Fireplace

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    GTS - 2 Bedroom Premium

  • Max 2 Adults
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    This spacious apartment features a seating area with sofa bed, fully-equipped kitchen, and dining area.

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    GTVH - Standard King Room

  • Max 2 Adults
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    The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.

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    GTS - Accessible 1 Bedroom Condo

  • Max 2 Adults
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    This apartment's standout feature is the fireplace. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath or a shower. Guests can make meals in the fully equipped kitchen that features a refrigerator, a dishwasher and a microwave. The spacious apartment offers a TV with cable channels, a coffee machine, a seating area and a sofa. The unit offers 1 bed.

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    GTS - Accessible 2 Bedroom Condo

  • Max 5 Adults
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    This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. The kitchen features a refrigerator, a dishwasher and a microwave. The apartment features air conditioning, a private entrance, a coffee machine, a seating area and a TV with cable channels. The unit has 4 beds.

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    GTS - Accessible Studio

  • Max 2 Adults
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    This studio's special feature is the fireplace. The studio's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. This air-conditioned studio includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

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    GTVH - Standard Queen Room

  • Max 4 Adults
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    The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a TV with cable channels. The unit offers 2 beds.

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    GTV - 1 Bedroom Condo

  • Max 3 Adults
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    Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. This apartment features a seating area, a sofa and a TV with cable channels. The unit offers 2 beds.

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    GTV - Accessible 1 Bedroom Condo

  • Max 3 Adults
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    This air-conditioned apartment is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

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    GTV - Studio

  • Max 3 Adults
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    This air-conditioned studio includes a TV with cable channels and a private bathroom.

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    GTS - 2 Bedroom Deluxe

  • Max 5 Adults
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    The spacious apartment provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The apartment's kitchen, which features a dishwasher, is available for cooking and storing food. This apartment features a sofa and a TV with cable channels. The unit offers 4 beds.

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    Double Room - Disability Access

  • Max 2 Adults
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    The unit has 1 bed.

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    Basic Triple Room

  • Max 6 Adults
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    All Facilities for Gatlinburg Town Square by Exploria Resorts

    Category Facilities
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Toilet.
    Room Amenities Sofa, Sofa bed, Air conditioning, Private entrance, Seating Area, Iron, Fireplace.
    Food & Drink Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Stovetop, Kitchenette, Kitchen, Vending machine (snacks), Oven, Coffee machine, BBQ facilities.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Laundry.
    Media & Technology Cable channels, TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Physical distancing rules followed.
    General Parking, Free parking, Parking on site.
    Entertainment and family services Children's playground.
    Pool and wellness Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Indoor pool.
    Outdoor & View Balcony.

    Guest Ratings For This Property

    8.2
    Based on 2149 Reviews
    100% verified reviews

    Comfort

    8.48

    Cleanliness

    8.41

    Value For Money

    8.38

    Facilities

    8.03

    Reviewers Mention About Gatlinburg Town Square by Exploria Resorts

    One reviewer described Gatlinburg Town Square as lovely, with spacious and clean rooms, a large balcony, and convenient location. They enjoyed the family activities on-site and the clean pools. Anoth (Read More)er reviewer mentioned that while some rooms are a bit dated, the staff is friendly and the location is excellent. They appreciated the proximity to attractions and the convenience of walking to Downtown Parkway. A third reviewer highly recommended the small efficiency room due to its nice amenities and proximity to the main strip.

    Guest Reviews

    Vicki
    young couple
    7.0
    Good
    Overall, we loved our room except for the bed!
    The bed mattress was extremely hard. Could not sleep on it. We slept on the couch and in a chair!

    Published on 03 Jan 2024

    Amy
    young couple
    10.0
    Exceptional
    Exceptional
    We liked the condo.. Location was great for downtown that was a short walk.
    The parking lot was very tight for big trucks. Needs more space.

    Published on 03 Jan 2024

    Timothy
    group
    4.0
    Disappointing
    It was a good time time with family and friends
    Good location
    The rooms was really not clean I don't think the supervisor even checks the rooms we had three different rooms and all was the same way

    Published on 03 Jan 2024

    Derrick
    family with young children
    9.0
    Superb
    Superb
    Location and the large rooms
    The Bed Bags .

    Published on 02 Jan 2024

    Billy
    family with young children
    4.0
    Disappointing
    Disappointing
    Christmas lights
    Bathroom door was sticking and made loud boom when opened, bedroom door did same but not as loud, could hear and smell room next door

    Published on 01 Jan 2024

    Escarla
    family with young children
    10.0
    Exceptional
    We felt so comfortable that we decided to stay an extra night.
    From the girls who welcome you, they are very friendly, very receptive and try to find options for you. The rooms are quite large and the bathroom is a bit small. The location is excellent, very close to downtown. It is not a 5 star hotel and it needs to be upgraded but it is really worth it, we would come back.
    The bathrooms are very small.

    Published on 30 Dec 2023

    Lisa
    with friends
    9.0
    Superb
    Fall Getaway
    Close to restaurants & Gatlinburg & trolley
    No elevator

    Published on 27 Dec 2023

    Kanan
    family with young children
    10.0
    Exceptional
    Great price. Ill be back again in summer
    You do not need any dishes or stuff in the kitchen if you would like to make some food r meal. 2 bed room with 2 full bathrooms. That is awesome.
    Parking lot little bit tight but is fine. It is understandable because tourists place.

    Published on 27 Dec 2023

    Brandy
    family with young children
    8.0
    Very good
    Wonderful stay, great value
    Fireplace was cozy! It's about a quarter of a mile from the strip, even closer to a really great pancake house. Plenty of room and a little kitchenette! Microwave and fridge. I loved that there was a separate area with a counter and mirror to get ready because the bathroom was very small. That was convenient. FYI: there's no room service. If you need new towels just exchange dirty ones at the front office. You have to request trash bags. Not all rooms are the same, so it is a good idea to call ahead and see if you'd like your room if you're booking third party. If you like coffee, bring your own grounds and creamer. There's two to go coffee shops open within mile on the strip, Starbucks and Coffee and Company in the Village. Unfortunately most things in Gatlinburg open at 10, unless you're having your coffee with a sit down meal. The fridge is plenty big enough for full size cream or milk and there's a coffee pot in the room. The resort provides paper towels and small cups, as well as complimentary toiletries in the bathroom. The sheets were obviously fresh and smelled so nice! For 5 nights the week before Christmas we paid $550ish and that's a steal! Overall I felt that this was a great place for us for the money we spent. We really enjoyed our room!
    The swimming pool, hot tub, and courtyard are about a block away from two of the resort buildings. This means in the winter, you have to either change in the bathroom at the pool or you have to walk back across the street and down a full block to your room in wet clothes. This is not made clear upon booking on third party sites, and I think that should change. You do have access to those things, but it isn't as convenient as walking downstairs to the main level to go to the pool. This wasn't a deal breaker for us and we went to the pool twice (in 30 degree weather ), but I'm mentioning this because I think it would be less disappointing and feel less deceptive if that were very obvious upon booking.

    Published on 24 Dec 2023

    Stover
    family with young children
    10.0
    Exceptional
    I liked it and recommend to anyone.
    Layout and location. It was comfortable and good price

    Published on 23 Dec 2023

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