Gaylord Palms Resort & Convention Center, Orlando, Usa

About Gaylord Palms Resort & Convention Center

The Gaylord Palms Resort & Convention Center in Orlando offers a range of amenities that make it a great destination for both adults and families. The hotel is well-maintained, clean, and free of (Read More) disrepair, and the staff is polite and attentive. The water park is clean and enjoyable, with a pool for adults to relax in. The attached mall offers a nice shopping experience. The rooms are clean, well-furnished, and offer beautiful views. The indoor landscaping and water features are a delight, creating a unique atmosphere. The staff provides excellent service throughout the hotel. The food is unique and delicious and it is a breathtaking resort with a few areas for improvement.

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Room Types Available

Queen Room with Two Queen Beds Main Atrium View - Water Park Access

Max 4 Adults

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This room features French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

Queen Room with Two Queen Beds Florida View - Water Park Access

Max 4 Adults

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This room offers a excellent view of the surrounding area. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

Emerald Bay Room with Two Queen Beds Main Atrium View - Water Park Access

Max 4 Adults

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This room boasts upgraded furnishings and features French doors opening up to a furnished private balcony overlooking the St. Augustine Atrium. It features a small refrigerator, ceiling fan, work station, tea and coffee-making facilities, flat-screen TV and a bath tub/shower combo.

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Gaylord Palms Resort & Convention Center is featured in

50 Resorts In Orlando

$ 79 onwards

46 Best Hotels In Orlando

$ 71 onwards

47 Family-Friendly Hotels In Orlando

$ 71 onwards

50 Hotels in Orlando with Indoor Pool

$ 65 onwards

50 Indoor Pool Hotels In Orlando

$ 71 onwards

45 Resorts In Orlando For Couples

$ 79 onwards

Guest Ratings For This Property

8.9

Based on 1142 Reviews

100% verified reviews

Comfort

9.21

Cleanliness

9.17

Value For Money

8.18

Facilities

9.22

Guest Reviews

Artyom

family with young children

8.0

Very good

Very nice Christmas experience!

The pool is awesome. Very nice staff. Clean facility. Beautiful atrium! Good restaurants.

The room is too small for this money. No breakfast included unfortunately. Self parking is too expensive!!!

Published on 04 Jan 2024

Joyce

family with young children

9.0

Superb

Bringing in 2024 at The Gaylord Palms Resort in Kissimmee

Christmas decorations were absolutely beautiful, as always. The rooms we stayed in were spotless, and the beds were very comfortable. Dinner at the Moor was gastronomic. The service was great. The staff was very friendly. Lunch and dinner at Wreckers was excellent, and those awesome pretzels (4 on your order) and burgers were also great. Check-in and out was excellent. I have been a Marriott customer for many years, both national and international. I will continue being a Marriott customer. Thank you.

For a New Year's weekend, our room was serviced the second day, but we had to ask for service the third day. The New Year's Buffet at Villa de Flora was ok, but nothing to brag about when you consider the price. We dined at 9:00pm. The dessert table was awful with only a small variety to choose from. The Italian presentation was very good. The shrimp were very nice. Some more boutique shops would be nice. One Bringing in 2024vmore upscale dining would be awesome. I still love my Marriott or Gaylord Palms Resort in Kissimmee.

Published on 04 Jan 2024

Jacqueline

family with young children

8.0

Very good

The pool was wonderful, fun, pretty and clean! Breakfast great and the view from our room overlooking the pool was great. The gardens etc in the atrium wonderful

The pillows very uncomfortable! Lighting and carpets and decor in Everglades a bit dark and lacking.

Published on 04 Jan 2024

Carlos

young couple

8.0

Very good

Was good, but wouldnt come again because for price paid we didnt think it was worth it.

The Christmas decorations. Easy to get to.

Called 2 times by 4pm since we were waiting for room to be serviced and both times person sent did not do what was needed and didnt seem to understand English. Some food places were dirty. Definitely cleaning was not a priority.

Published on 03 Jan 2024

Odalys

young couple

5.0

Passable

Location

Clean and parking

Published on 03 Jan 2024

Smith-hernandez

family with young children

10.0

Exceptional

Everything

The rooms could be updated

Published on 03 Jan 2024

Heather

family with young children

6.0

Pleasant

We loved the atrium, pool/water park, winter wonderland & ICE.

When I booked my reservation, I requested an atrium view. I didn't expect to be facing the rooftop of Villa Flora. The room had an odor. however when I asked for another room, I was told there were no other rooms based upon my request. We also had an issue when trying to eat dinner at Wreckers Sports Bar. We got there at about 5:45pm on Saturday 12/30/23. The hostess told us there were 18 parties ahead of us and couldn't give us an estimated time however they were empty tables. The front desk manager was extremely helpful. I believe her name was Mariella. The manager at Wreckers was also very nice to us and made every effort to ensure we finally had a good dinner.

(Read More)

Published on 02 Jan 2024

Mark

group

1.0

Bad

Never again

Nothing

Too expensive food was not good

Published on 02 Jan 2024

Ginger

family with young children

1.0

Bad

I want my money back.

I didn't have any.

They sold my room off to someone else it was a special occasion for New Year's for my daughter.

Published on 02 Jan 2024

Irene

family with young children

10.0

Exceptional

It was six of us total and there was something for everyone. We all throughly enjoyed our stay.

Each day breakfast was great. A great variety of everything.

There is nothing we didnt love we were all in Awww for the entire five days.

Published on 01 Jan 2024

Location & Nearby Places

Celebration (25.9 Km from city center)

6000 West Osceola Parkway

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6.0 km

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6.4 km

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6.6 km

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9.8 km

Air Force Space & Missile Museum

9.8 km

Ripley’s Believe it or Not! Museum

12.6 km

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Top Facilities

parking

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All Facilities for Gaylord Palms Resort & Convention Center

Category	Facilities
Activities	Live music/performance, Aerobics, Happy hour, Water park, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Designated smoking area.
Accessibility	Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Sofa, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted, Fan.
Food & Drink	Wine/champagne, Kid-friendly buffet, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Room service, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Trouser press, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), Radio.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas	Outdoor fireplace, Games room, Garden, Picnic area.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General	Parking, Paid WiFi, Parking on site, WiFi available in all areas.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Outdoor pool (all year), Steam room, Swimming pool toys, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Hair cut, Make up services, Body wrap, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Fitness, Facial treatments, Spa facilities, Hair styling, Outdoor pool, Manicure, Personal trainer, Waxing services, Fitness/spa locker rooms, Hair treatments, Hot tub/Jacuzzi, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Shuttle service (free), Airport drop off.
Outdoor & View	Terrace, Pool view, View, Balcony.
Shops	Barber/beauty shop, Minimarket on site.

Gaylord Palms Resort & Convention Center

About Gaylord Palms Resort & Convention Center

Check Room Options And Availability

Room Types Available

Gaylord Palms Resort & Convention Center is featured in

Guest Ratings For This Property

Guest Reviews

Artyom

Very good

Very nice Christmas experience!

Joyce

Superb

Bringing in 2024 at The Gaylord Palms Resort in Kissimmee

Jacqueline

Very good

Very good

Carlos

Very good

Was good, but wouldnt come again because for price paid we didnt think it was worth it.

Odalys

Passable

Passable

Smith-hernandez

Exceptional

Exceptional

Heather

Pleasant

Pleasant

Mark

Bad

Never again

Ginger

Bad

I want my money back.

Irene

Exceptional

It was six of us total and there was something for everyone. We all throughly enjoyed our stay.

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All Facilities for Gaylord Palms Resort & Convention Center

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