Hyatt Regency Indian Wells Resort & Spa, Palm Desert

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Queen Room with Two Queen Beds with Accessible Shower - Disability Access

Max 4 Adults

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A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this spacious quadruple room. The unit has 2 beds.

Queen Room with Two Queen Beds with Accessible Tub - Disability Access

Max 4 Adults

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A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious quadruple room. The unit has 2 beds.

King Room

Max 4 Adults

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A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious quadruple room. The unit has 2 beds.

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All Facilities for Grand Hyatt Indian Wells Resort & Villas

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Water park, Table tennis, Tennis equipment, Tennis court, Golf course (within 3 km).
Cleanliness & disinfecting	Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Non-smoking rooms, Non-smoking throughout, Higher level toilet, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility	Toilet with grab rails.
Bathroom	Hairdryer, Private bathroom, Bath or shower, Free toiletries, Sauna, Toilet.
Room Amenities	Heating, Air conditioning, Desk, Hypoallergenic, Sofa bed, Wardrobe or closet, Seating Area, Safety deposit box, Ironing facilities, Plunge pool, Heated pool, Pool cover, Shallow end.
Food & Drink	Wine/champagne, Special diet menus (on request), Kid meals, Room service, Refrigerator, Restaurant, Bar, Snack bar, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Media & Technology	Video, Flat-screen TV, TV, Laptop safe, Telephone, Cable channels, Radio.
Services & Extras	Wake-up service, Key access, Key card access, Alarm clock.
Common areas	Sun terrace, Picnic area, Shared lounge/TV area, Outdoor fireplace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
General	Parking, Private parking, Parking on site, Pets allowed.
Physical distancing	Cashless payment available.
Entertainment and family services	Kids' outdoor play equipment, Board games/puzzles.
Pool and wellness	Massage, Spa/wellness packages, Swimming pool, Foot massage, Water slide, Fitness centre, Spa facilities, Outdoor pool, Hot tub/Jacuzzi, Couples massage, Neck massage, Head massage, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Swimming pool toys, Yoga classes, Swimming Pool, Fitness classes, Fence around pool, Fitness, Back massage, Pool bar, Full body massage.
Transport	Car hire, Accessible parking.
Outdoor & View	Balcony, Terrace.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

8.1

Based on 474 Reviews

100% verified reviews

Comfort

8.57

Cleanliness

8.4

Value For Money

7.31

Facilities

8.43

Reviewers Mention About Grand Hyatt Indian Wells Resort & Villas

The Hyatt Regency Indian Wells Resort & Spa provided a lovely experience with a peaceful atmosphere and timely lunch service. The pool area and lobby restaurants were under construction but were well (Read More) disguised with no noise disturbance. The staff was helpful and the facilities were immaculate, making it a gem in the desert. Despite construction, the resort made it right and provided a great getaway. The service and management were excellent, although some areas like the guest bathrooms and living room furniture needed updating.

Guest Reviews

Pota

group

3.0

Poor

They are under construction and everything is subpar - the facilities and the service

The pool and lazy river

They texted no fewer than 5 times asking what time we are arriving and whether we had any special requests. Each time I replied: 4 pm; dog friendly room on ground floor please. Our room was not ready at 4, which is their stated, standard check in time. They said: its stated, its not guaranteed, and sent us away to wait. 15 minutes later, they texted us and a room full of other guests that our rooms were ready so we all arrived at the same to check in and waited in line. The room was fine but not on ground floor so they did not honor our request. When I sat on the bed, my jeans were covered in thousands of pieces of white lint from the shredded bedspread the maids saw fit to put on this newly made bed. I pulled it off, bundled it on the floor, and got a blanket out of the closet to use as a bedspread.

(Read More)

Published on 05 Jan 2024

Lucy

family with young children

8.0

Very good

Pool, restaurant.

Published on 27 Dec 2023

Scott

family with young children

10.0

Exceptional

The hotel was perfect and their service was good. Everything was upto the mark, It was a pleasant stay..

Published on 17 Dec 2023

Evelyn

family with young children

8.0

Very good

Other than that.. the facility was great!

Kid friendly!

The first secretary Sara.. was not friendly. She stated that my original room would be blocked by a wall due to the renovations. I asked her if she had a room available that wasnt near the construction.. she puffed and unhappily provided me with a room that was out of the construction zone.

Published on 25 Nov 2023

Tiffany

family with young children

9.0

Superb

Luxury and fun for whole family

Layout of room cleanliness and the pool area of course peaceful beautiful environment with great central location

Construction in pool area

Published on 23 Nov 2023

Miranda

family with young children

7.0

Good

Pools and location

The rooms are a bit dated.

Published on 21 Nov 2023

Anonymous

family with young children

10.0

Exceptional

The staff were all very accommodating and courteous. They went out of their way to make sure we had everything we needed

Beautiful grounds

Published on 19 Nov 2023

Emad

young couple

2.0

Very poor

THE WORST VACATION I HAVE EVER HAD!

With the exception of its location, my experience has been subpar. I paid $500 per night for a room that overlooked a construction site, featured an overcrowded pool, and offered just one hot tub. The quality of the food is unsatisfactory, and the sole redeeming aspect appears to be the presence of Starbucks. I would rate this establishment as a 1-star hotel, and I must admit that I feel I may have overpaid given that the quality does not align with the price point.

Published on 18 Nov 2023

Aneta

family with young children

1.0

Bad

Swimming pool was unclean and muggy. My husband became sick soon afterwards getting in the water and accidentally drinking a small amount of the pool water.

Published on 12 Nov 2023