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About Hanoi Center Silk Hotel & Travel
Located in the heart of Hanoi's bustling bar street, Hanoi Center Silk Hotel & Travel offers a comfortable and clean stay with friendly and helpful staff. The personalized service sets it apart f (Read More)rom larger hotels, with the staff offering suggestions for food and places to visit. The rooms are spacious and modern, perfect for families, and the bathrooms are clean with all necessary amenities provided. The hotel's front porch provides a cozy spot to relax and soak in the local atmosphere. The location is ideal, with many restaurants and shops within walking distance. The hotel also offers a range of facilities, including a spa and wellness center massage services. Overall, Hanoi Center Silk Hotel & Travel is a charming and convenient choice for a stay in Hanoi.
Featuring a large window, rooms have a laptop with free WiFi safe, tea/coffee maker and a fridge. Private bathroom is fitted with a refreshing rain shower and hairdryer.
Consists of 2 interconnecting Deluxe Rooms. Room comes with a window.Benefits include:- Welcome drinks & refreshing towels- Welcome fruit platter- Orientation map- Free WiFi access with a laptop- Daily complimentary bottled water
A very quiet room on the back side of the building. Fully furnished, room includes a window & air-conditioning. Bathroom has a standing shower.Benefits include:- Welcome drinks & refreshing towels- Orientation map- Free WiFi access- Daily complimentary bottled water
The fireplace is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bidet. This suite has soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 1 bed.
The fireplace is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
The fireplace is the standout feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Featuring a terrace with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
This triple room's special feature is the fireplace. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views.
Guests will have a special experience as this suite provides a hot tub and a fireplace. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite features soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 2 beds.
The fireplace is the standout feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 2 bedrooms and 2 bathrooms with a walk-in shower and a bidet. This apartment has soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 3 beds.
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Deluxe Double or Twin Room with Window - Day Use 3 Hours
This twin/double room boasts a spa bath and a fireplace. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views.
This family room's standout feature is the fireplace. This air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace with city views. The unit has 2 beds.
I would not stay on beer street again I would stay out of the centre as its easy enough to walk around
Staff were very friendly
In a very noisy area in beer street , ear plugs helped , the pictures look better than it is
Published on 04 Jan 2024
Margaret
family with young children
6.0
Pleasant
A good location in the heart of Hanoi's Old Quarter with exceptional staff.
The key staff, Karathy, Noah & Xenia, were friendly, exceptionally helpful and did their best to resolve issues quickly. The hotel was ideally located in the heart of the Old Quarter.
We rely on website images, in part, to decide on our choice of hotel. So it does matter if those images match the reality. We were disappointed the hotel did not live up to the website images; spaces & rooms were smaller, generally "tired" looking compared to the spacious, vibrant images. The cafe where we had breakfast is not the one shown on the website. There was no safe in our room until we requested for it.
Published on 03 Jan 2024
Minahil
young couple
10.0
Exceptional
Great location and great staff
The hotel is located right on pub street with great restaurants around.
The staff was super helpful and accomodation. Karathy (the manager) was an absolute gem! She helped me organise tours, helped me rent a bike and also went above and beyond by helping me with my visa!
Nothing
Published on 03 Jan 2024
Sriram
young couple
9.0
Superb
Superb
Truly outstanding location, right on Hanoi's most happening street, literal party central. I would go as far as to say this is THE best located hotel in Hanoi if you want to experience the city Centre. While we got a really tiny room the first two nights, we got a bigger room the next two. Throughout the staff was super courteous and helpful. We also found the hotel safe. Left our passports in the room and no one touched it. For what we paid, truly amazing.
No restaurant or room service during the day or night. Only breakfast downstairs (which we never used because we went to new cafes). The basic tiny room can be hard for two people. The bigger one with balcony is excellent.
Published on 03 Jan 2024
Russ
young couple
10.0
Exceptional
Great location, Brilliant staff and great value for money.
This was the first hotel we stayed in during our two-week trip in Vietnam. We couldn't have chosen a better place to start our adventure.
The hotel was brilliant at communicating with us and made everything very easy. The staff on arrival were fantastic and nothing was too much trouble.
The location gets you right into the heart of the Old Quarter. We arrived fairly late at night and headed the short walk to Beer Street after getting our room. Great fun!
This is a great place to stay and experience the hustle and bustle of Hanoi. You are quickly immersed in this vibrant city.
Published on 02 Jan 2024
Nhu
solo traveller
9.0
Superb
Fantastic value for money! Friendly staff!
The staff were always on hand to help you with whatever questions you had. They helped organise day tours and recommendations for things to see. The location was central in Hanoi old quarter. Room was spacious and had great amenities.
Hanoi Bia (beer) street is right on the doorstep of the hotel which means it gets very busy at night and loud.
Published on 02 Jan 2024
Danilo
young couple
8.0
Very good
Very good
The location and the customer service received from the staff
Lack of safe in the room. Was quite difficult to regulate the hot water in the shower, it was either too hot or too cold. Siri g the night there was a repetitive sound being triggered. The room at time felt a bit damp.
Published on 01 Jan 2024
Pranav
family with young children
6.0
Pleasant
Excellent location, good service but crumbling infrastructure at 3 star property.
The property is located in the heart of Old Quarter right on Ta Hien, the viral beer street. It allows you to step outside the hotel and be in the middle of the Hanoi vibe. The staff is very friendly and promptly address requests and queries and I would give them top marks for their service.
The hotel is crumbling and the property is desperate for repairs. The rooms look like jaded versions of the online photos and it disappoints when you enter the room. There is a dank smell in the lift foyer downstairs and while there is regular cleaning it feels a bit dirty.
Published on 30 Dec 2023
Athith
young couple
10.0
Exceptional
Highly recommend!
- Everything - especially the amazing staff !!! They were absolutely so sweet and amazing. Made the hotel home away from home :)
- Location is brilliant
Published on 29 Dec 2023
Amanda
family with young children
9.0
Superb
We would recommend this hotel to friends and family as the staff were so friendly and welcoming.
Although very central we were not affected by the noise outside. The staff made our stay very comfortable and we were warmly greeted each time we came back.
The location may not be suitable for all people as very chaotic and loud on the street directly outside. We were aware of this before booking so for us it wasnt a problem.
All Facilities for Hanoi Center Silk Hotel & Travel
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying.
Activities
Aerobics, Cycling, Billiards, Pub crawls, Bike tours, Fishing, Table tennis, Tour or class about local culture, Hiking, Happy hour, Tennis court, Cooking class, Walking tours, Temporary art galleries, Golf course (within 3 km).
Cleanliness & disinfecting
Guests have the option to cancel any cleaning services for their accommodation during their stay, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, First aid kit available, Thermometers for guests provided by property, Air purifiers, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Towels, Linen, Wake-up service, Key access, Key card access, Towels/sheets (extra fee), Wake up service/Alarm clock, Alarm clock, Lockers.
Media & Technology
DVD player, Video, Flat-screen TV, TV, Streaming service (like Netflix), Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Cable channels, Radio.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
Common areas
Shared lounge/TV area.
Reception services
Invoice provided, Tour desk, 24-hour front desk, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out, Single-room air conditioning for guest accommodation.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
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