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Hepburn Spa Retreat

20 Mineral Springs Crescent - Show on map

Ranked 11 out of 50

8.3
177 reviews

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Room Types Available

Retreat Villa
  • Max 2 Adults
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  • 4 Photos available
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    Featuring bushland views from your private balcony, these rooms feature beautiful modern interiors, and a luxurious relaxing spa bath. The air-conditioned rooms have a fireplace for the colder months and feature an open-plan design with spacious dining and living areas. It has a satellite flat-screen TV and DVD player. There is a kitchenette with a dishwasher, fridge and toaster. The balcony has outdoor furniture, perfect for relaxing on while you enjoy the views.

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    Retreat Villa (King or Twin)
  • Max 2 Adults
    •
  • 4 Photos available
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    Featuring bushland views from your private balcony, these rooms feature beautiful modern interiors, and a luxurious relaxing spa bath. The air-conditioned rooms have a fireplace for the colder months and feature an open-plan design with spacious dining and living areas. It has a satellite flat-screen TV and DVD player. There is a kitchenette with a dishwasher, fridge and toaster. The balcony has outdoor furniture, perfect for relaxing on while you enjoy the views.Please note that twin bedding option is available. To request your preferred bedding configuration, please use the special request box when booking or contact the property using the contact details found on the booking confirmation.

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    Wellness Villa
  • Max 2 Adults
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  • 6 Photos available
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    This villa's special features are the spa bath and the fireplace. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with a quiet street view, this villa also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

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    Wellness Villa (King or Twin)
  • Max 2 Adults
    •
  • 6 Photos available
    •

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    This villa features a spa bath and a fireplace. Boasting a private entrance, this air-conditioned villa features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with a quiet street view, this villa also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Hepburn Spa Retreat is featured in

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    Guest Ratings For This Property

    8.3
    Based on 177 Reviews
    100% verified reviews

    Comfort

    8.61

    Cleanliness

    8.85

    Value For Money

    7.52

    Facilities

    8.49

    Reviewers Mention About Hepburn Spa Retreat

    Guests had a wonderful experience at Hepburn Spa Retreat, enjoying their stay in the villa and complimentary treats. Upgrading to the adult-only area enhanced the spa experience. The massage treatmen (Read More)t was exceptional, making for a perfect birthday weekend. The rooms were spacious and well-equipped with spa and fireplace. The staff were praised for their guided tour and top-notch facilities. While some minor issues were noted, overall, guests had a relaxing and enjoyable stay.

    Guest Reviews

    Arina
    young couple
    5.0
    Passable
    Spa the highlight of the trip Hepburn Spring closed all private area for renovations but had put nothing on website. Chl
    Location , welcome pack and spa were great!! However the towels you only got once on arrival.
    The only drawback is that thaw whole experience was the huge spa in the room but we had to use dirty towels. When I attempted to contact the manager they were unavailable. I called Hepburn Springs who put in a request but no clean towels for 3 days. Granted it was New Year, but more should have been provided in our room.

    Published on 02 Jan 2024

    Tatenda
    young couple
    10.0
    Exceptional
    Wished Id booked for longer
    Beautiful place
    Absolutely nothing

    Published on 21 Dec 2023

    John
    young couple
    10.0
    Exceptional
    Totally enjoyed the spa bath after a long day touring and restaurants
    Loved the complimentary sourdough bred and jam.

    Published on 14 Nov 2023

    Lisa
    young couple
    7.0
    Good
    Good
    Location, easy contact with reception/staff, decor
    Couldn't get spa bath to run hot water (followed symbols on the bath and looked up villa guide - instructions/troubke shooting not provided) TV required an on/off restart which included unmounting it from the wall (after calling reception) No bathroom amenities provided - toothbrush, paste, hair tie/cap, empty tissue boxes Was not told how to book a villa with a balcony or that our villa was co-located with one above us - info not provided at time of booking or afterwards.

    Published on 06 Nov 2023

    Suzanna
    young couple
    2.0
    Very poor
    Prefer not to say
    The location.
    The room seem a little dirty and the toaster etc seem dirty as well we were disappointed

    Published on 22 Oct 2023

    Carol
    young couple
    5.0
    Passable
    Passable
    Lovely styling inside the unit. Gorgeous heating and very relaxing vibe.
    Folder with attractions and eating options, info on spa/ massage treatments - this could have been provided on booking or booking in on arrival. The option to have grazing platter delivered for a fee would have been nice, especially with later bookings. The tiles around the spa bath are cracking and moving in unit 9 which may become a safety issue. For $400 a night I expected no issues.

    Published on 06 Oct 2023

    Taylah
    young couple
    10.0
    Exceptional
    Exceptional
    clean, beautiful atmosphere
    tripping hazard and parking. people kept constantly parking in our parking spot

    Published on 29 Jul 2023

    Jenny
    young couple
    6.0
    Pleasant
    Rating 3 stars
    Location
    Room was in bad smell. Bed liner and pillowcases were not washed and bad smell.

    Published on 09 Jul 2023

    Josh
    young couple
    10.0
    Exceptional
    Excellent. Very cosy and romantic
    Everything was exceptional
    The bath tap was broken and difficult to use

    Published on 19 Jun 2023

    Karina
    family with young children
    5.0
    Passable
    it was comfortable but definitely not 5 star. maybe 4. those things need to improve to hold its rating.
    the fire place was lovely, loved having a kitchen, nice plates, clean. the bed was comfortable. great view as we were on top.
    I had to ask for the bath to be cleaned, it wasnt done. the bathroom is tired, the white vanity is covered in stains from wear over the years. disappointed we had to clean the bath so our little one could use it on arrival. there is what looks like bird poo on top of the black curtains or dust/mildew which is horrible. it need a major spring clean. the fridge has a huge dont in it. also some people would smoke in their balcony, the smell came in. and there was a party of some kind one night. there should be rules applied to these for noise and smoking. we stayed 3 nights and it would be nice if there was coffee/dishwasher cleaner/garbage bags for 3 nights not one night stay.
    (Read More)

    Published on 16 Jun 2023

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