Heywood House Hotel, BW Signature Collection, Chester

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Standard Double Room

Max 2 Adults

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The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a flat-screen TV, a safe deposit box, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

Superior Twin Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, flat-screen TV, city views, as well as chocolate for guests. The unit has 2 beds.

Double Room with Balcony - Non-Smoking

Max 2 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, flat-screen TV, city views, as well as chocolate for guests. The unit offers 1 bed.

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All Facilities for Heywood House Hotel, BW Signature Collection

Category	Facilities
Activities	Bike tours, Walking tours, Pub crawls, Temporary art galleries.
Business facilities	Fax/photocopying.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Additional toilet, Bathrobe.
Room Amenities	Air conditioning, Wardrobe or closet, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Fan, Heating, Socket near the bed.
Food & Drink	Refrigerator, Electric kettle, Coffee machine.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	iPod dock, TV, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Outdoor & View	City view, Balcony.

Guest Ratings For This Property

8.4

Based on 2743 Reviews

100% verified reviews

Comfort

8.84

Cleanliness

8.8

Value For Money

8.42

Facilities

8.26

Reviewers Mention About Heywood House Hotel, BW Signature Collection

Guests praised the friendly and helpful staff at Heywood House Hotel, with one mentioning excellent recommendations for activities and dining. A complaint about noise was promptly addressed, offering (Read More) a room change and discount. Another guest enjoyed a voucher deal, noting a good location near the river and vibrant Liverpool area. Rooms were comfortable, though some pointed out issues like an angled wall affecting toilet use and lack of door locks. Overall, positive experiences and willingness to return were expressed.

Guest Reviews

Nicholas

young couple

10.0

Exceptional

lovely stay

everything was excellent

Published on 04 Jan 2024

Harriet

young couple

9.0

Superb

Bed was very comfy and clean. Location was great, very central! Bathroom was nice and they had nice White Company bathroom products too.

It was pretty noisy at night being next to a rowdy pub but it really didn't bother us.

Published on 31 Dec 2023

Karen

young couple

10.0

Exceptional

Would definitely stay here again

Perfect location Clean

Published on 31 Dec 2023

Paul

family with young children

10.0

Exceptional

The hotel was in an excellent location close to both bars and restaurants. The hotel staff were all extremely friendly and very helpful.

Nothing

Published on 30 Dec 2023

Emma

young couple

10.0

Exceptional

Christmas shopping in great city

Excellent location clean , warm , friendly staff !

The fan in the bathroom didnt turn off .

Published on 26 Dec 2023

Rob

with friends

8.0

Very good

Location superb

No breakfast!

Published on 26 Dec 2023

Pamela

young couple

10.0

Exceptional

Good blackout curtains, good location & quiet rooms

Good location

Needs vacuuming in the bedroom

Published on 24 Dec 2023

Moore

young couple

8.0

Very good

Great room

Big room and bath, clean, large window and window seat, toiletries. Good location.

Single glazed windows, thumps from room above but you can't help that! Noisy air con/heater that made intermittent shudders all night.

Published on 22 Dec 2023

Anna

family with young children

7.0

Good

Ok but not as comfortable as I was expecting

Location

The size of the superior room was disappointing and the quality of the duvet and pillows was poor

Published on 19 Dec 2023

Holly

young couple

8.0

Very good

Friendly and central

Friendly staff, comfortable bed, good tea selection in the room and a little packet of biscuits. We were on floor 3 and we didnt experience any noise. Plenty of space with a chair and desk in the room. TV has Netflix which is really nice. Location is good, very central.

The bathroom fan was loud and constantly on- although there was a note to say you could ask for it to be turned off, I didnt notice it until I was in bed and it was very late so I didnt bother and still managed to sleep fine. I couldnt find the hairdryer! There was no liquid hand soap, only a bar- I had to buy my own. I thought this was unusual as Ive never been to a hotel that didnt have it! Maybe not a disadvantage for everyone but I dont feel as hygienic with bar soap.

Published on 19 Dec 2023