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Hilton Garden Inn Chicago Downtown/Magnificent Mile

Michigan Avenue (0 kms from House of Blues Chicago)
10 East Grand Avenue - Show on map

Ranked 5 out of 24 luxury hotels in chicago

7.4
2182 reviews

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Room Types Available

King Room
  • Max 2 Adults
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    This room includes a desk and a seating area with an arm chair.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room includes a desk and a seating area with an arm chair.

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    Queen Room with Two Queen Beds and City View
  • Max 4 Adults
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    Featuring views of the city, this room includes a desk and a seating area with an arm chair.

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    King Room with City View
  • Max 2 Adults
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    Featuring views of the city, this room includes a desk and a seating area with an arm chair.

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    King Room with Accessible Tub - Mobility Access
  • Max 2 Adults
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    This room includes hearing and mobility accessible amenities, including a private bathroom with an adapted bath, raised toilet and grab bars.

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    Double Room with Two Double Beds - Mobility Access
  • Max 4 Adults
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    This room includes hearing and mobility accessible amenities, including a private bathroom with an adapted bath, raised toilet and grab bars.

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    King Room with Roll-In Shower - Mobility Access
  • Max 2 Adults
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    This room includes hearing and mobility accessible amenities, including a private bathroom with a handicap-accessible shower, raised toilet and grab bars.

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    Junior King Suite with Sofa Bed
  • Max 5 Adults
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    Featuring views of the city, this suite also offers a spacious seating area with a sofa bed.

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    Queen Suite
  • Max 4 Adults
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    Featuring views of the city, this suite also offers a spacious seating area with a sofa bed.

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    Hilton Garden Inn Chicago Downtown/Magnificent Mile is featured in

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    Guest Ratings For This Property

    7.4
    Based on 2182 Reviews
    100% verified reviews

    Comfort

    8.05

    Cleanliness

    7.98

    Value For Money

    7.29

    Facilities

    7.75

    Reviewers Mention About Hilton Garden Inn Chicago Downtown/Magnificent Mile

    The Hilton Garden Inn Chicago Downtown/Magnificent Mile has a great location near an L station and in a safe area. The rooms are secure, spacious, and clean, with useful amenities like air conditioni (Read More)ng, in-room safe, fridge, and microwave. However, some furniture is dusty and the housekeeping service was lacking, resulting in trash buildup and a shortage of coffee and toilet paper. Overall, it's an average place to stay with friendly staff and good on-site amenities. The location offers many dining options within walking distance.

    Guest Reviews

    Jeffrey
    young couple
    9.0
    Superb
    Great spot to getaway for a few days in Chicago!
    Great location! Nice room!

    Published on 05 Jan 2024

    Ken
    group
    7.0
    Good
    It was a good comfortable clean hotel.
    Hotel was reasonably priced, location was good. The property was clean comfortable and up to date.
    It would have helped our family if some rooms were available for early check in. We came into town on the train. We arrived at 10:00 and could not check in until 3:00. I would also liked to have maid service every day instead of every other day.

    Published on 03 Jan 2024

    Steven
    with friends
    6.0
    Pleasant
    Pleasant
    The location was great and the front desk staff was very friendly.
    Our room was not cleaned even once during our 4 night stay. There is a notice that cleaning will happen every other day and we didn't put any signs on the door to prevent cleaning. We assumed it would happen at least once during our 4 night stay. For that price, we should not have had to ask for extra coffee or for the room to be cleaned.

    Published on 03 Jan 2024

    Rich
    family with young children
    5.0
    Passable
    Wouldnt stay there again.
    Good location for what we were doing.
    The front desk staffer was rude. Parking was self park only and you had to pay separately for it. No breakfast included.

    Published on 02 Jan 2024

    Favorite
    young couple
    9.0
    Superb
    Beautiful views, excellent room, clean, neat.
    This location was terrific, right in the heart of River North. Easy walks to fine dining, breakfast locations and area attractions. The walk to the trains is right next to the facility (200 feet, they are not kidding) making it easy for us to jump on the redline and head north to the Mag Mile.
    The line for the elevator after our stay at 11 am was a surprise, It took us about 15 mins to get an empty elevator down. Perhaps they should consider staggered exit times for guests between 11 and 12 to help this problem. Or inform guests that they could be waiting. If you were someone that needed to leave for a plane, taxi etc this could be an issue.

    Published on 02 Jan 2024

    Mcdonald
    young couple
    1.0
    Bad
    We had a confirmation # with booking.com and the hotel was able to override it and cancel our reserv
    The hotel gave our reservation away, we were really upset that we were a few hours from home with NOWHERE to stay! We had to drive all the way back home because the cancellation on the hotel's part completely ruined all of our plans for the evening on New Year's Eve of all days.We will never with you again if this is how people get treated & pushed aside like we do not matter! It was a very very bad experience now knowing that the hotel in itself can cancel you at the drop of a dime!
    You could have made sure that the hotel was not able to override our reservations

    Published on 02 Jan 2024

    Alejandra
    family with young children
    4.0
    Disappointing
    Would not book again
    Location
    Staff and amenities were not available during open hours

    Published on 02 Jan 2024

    Anonymous
    young couple
    8.0
    Very good
    It was ok
    Clean
    Different price then online and my room was sold

    Published on 02 Jan 2024

    Caitlin
    young couple
    9.0
    Superb
    Overall, we loved this hotel and plan to stay there in the future if we are downtown Chicago overnight
    The location is great! Amenities in the room were exactly what we needed
    Front desk only had 1 person working most of the time, which made for long lines during check in/out periods. We also had consistent issues with the wifi.

    Published on 02 Jan 2024

    Davis
    young couple
    1.0
    Bad
    Disappointed
    Nice building and area
    Hotel gave my room away on NYE . Claimed they attempt to charge my card two hours before my check in time and then offered me no assistance or consolation for the inconveniences

    Published on 02 Jan 2024

    Location & Nearby Places

    Michigan Avenue (1.5 Km from city center)

    10 East Grand Avenue - Show on map

    15 Nearby Attractions

    Museum of Broadcast Communication

    0.3 km

    American Writers Museum

    0.7 km

    Carl Hammer Gallery

    0.7 km

    Richard Nortan Gallery

    0.8 km

    Chicago Sports Museum

    0.8 km

    Museum of Contemporary Art Chicago

    0.8 km

    Fourth Presbyterian Church

    0.8 km

    Design Museum of Chicago

    0.9 km

    Shivalya Hindu Temple

    0.9 km

    Zolla / Lieberman Gallery

    1.0 km

    First United Methodist Church of Chicago

    1.0 km

    Millennium Park

    1.1 km

    Cancer Survivors' Garden

    1.1 km

    South Shore Cultural Centre Park

    1.2 km

    Lurie Garden

    1.2 km

    See All Attractions

    Top Facilities

    Wifi

    Bar

    Pets allowed

    Pool

    Concierge service

    Food

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