Hilton Garden Inn Raleigh/Crabtree Valley, Raleigh

About Hilton Garden Inn Raleigh/Crabtree Valley

The Hilton Garden Inn Raleigh/Crabtree Valley is an exceptional hotel that offers a range of amenities and services to ensure a memorable stay. The staff is friendly and goes above and beyond to make guests feel like family. The hotel is spotless and well-maintained, with clean and comfortable rooms. The location is convenient, with plenty of nearby restaurants to choose from. The hotel features a bar, restaurant, and pool.This hotel provides a luxurious, clean, and comfortable experience that exceeds expectations and also allows pets in the premises.

Top Facilities

parking

bar

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King Room

Max 2 Adults

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This room features a 40-inch flat-screen TV, work desk, coffee machine, and ironing facilities.

King Room - Hearing Access

Max 2 Adults

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This accessible room has a 40-inch flat-screen TV, work desk, coffee machine, and ironing facilities.

Queen Room with Two Queen Beds

Max 4 Adults

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This room features a 40-inch flat-screen TV, work desk, coffee machine, and ironing facilities.

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All Facilities for Hilton Garden Inn Raleigh/Crabtree Valley

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
Bathroom	Bath or shower, Free toiletries, Hairdryer.
Room Amenities	Heated pool, Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
Food & Drink	Wine/champagne, Special diet menus (on request), Refrigerator, Kid meals, Microwave, Vending machine (drinks), Restaurant, Vending machine (snacks), Outdoor furniture, Room service, Tea/Coffee maker, Bar.
Safety & security	Fire extinguishers, Smoke alarms.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Wake-up service, Key access, Key card access, Alarm clock.
Media & Technology	Radio, Cable channels, Laptop safe, TV, Video, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Outdoor fireplace.
Reception services	Express check-in/check-out, ATM/cash machine on site, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Private parking, Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Swimming pool, Swimming Pool, Fitness centre, Indoor pool (all year), Fitness.
Transport	Accessible parking, Shuttle service, Shuttle service (free).
Outdoor & View	Terrace.
Shops	Minimarket on site.

Guest Ratings For This Property

8.6

Based on 460 Reviews

100% verified reviews

Comfort

8.96

Cleanliness

9.06

Value For Money

8.47

Facilities

9.04

Guest Reviews

Ashley

family with young children

9.0

Superb

The rooms and lobby

I didnt know they charged for breakfast

Published on 18 Dec 2023

Patricia

group

10.0

Exceptional

Beautiful hotel for a weekend stay!

We had breakfast on Saturday morning which was wonderful. I liked that the hotel is pet friendly. Overall, the hotel is really nice and offers all the amenities one could ask for!

Not sure why there is gratuity open on the receipt since breakfast was self serve. Also thought that $75 was pretty steep for the pet fee which was not stated anywhere on Booking.com when I booked the room.

Published on 13 Dec 2023

Dahbitra

group

8.0

Very good

I had an awesome stay surrounded by a beautiful atmosphere with access to a variety of amenities.

The room was very clean, I especially liked that all of the linens smelled fresh and freshly laundered. I was extremely comfortable and impressed with the cleanliness of the room. I usually ask for new bed linens but did not feel that this was necessary due to the obvious cleanliness.

I felt the price point was a little high since the room did not include a living room as with other Hilton Garden Inn properties. That was an aspect I was looking forward to so that I could entertain guests a little more. It would also have been nice if there was a complimentary breakfast bar. I think breakfast should be included given the price point but this location only does Alacarte service at their restaurant.

Published on 11 Dec 2023

Lerhonda

solo traveller

6.0

Pleasant

Overall, good stay, decent location.

Secure feeling; pretty decent scale.

Ice machines are in need of repair. Paying for breakfast when the stay per night is a bit expensive. Youre unaware of the payment until youve sat down to eat; desk staff is in need of help with explanation of items such as this.

Published on 27 Nov 2023

Robyn

young couple

6.0

Pleasant

The staff mentioned above and the location made this stay. We came back for 3 lots of stay while we were in the North Ca

The staff were very friendly & accomodating. Joan, Akeefe - front desk Steve, Linda - Bar

The air conditioning in the first two rooms we had but the aircon in room 7017 was the best. Pillows were terrible.

Published on 17 Nov 2023

Hoggard

group

9.0

Superb

I had a great stay.

Breakfast was great. The rooms were clean.

Parking could have been better.

Published on 13 Nov 2023

Jackie

young couple

1.0

Bad

Terrible would like a refund !!

The toilet was broken some came in our room for 15 min after being in and out still was not fixed my husband just dealt w it . The noise level at 1130 pm from people downstairs! We paid for a mealplan but were charged $65 for breakfast! Eggs were terrible like they sat all morning!

Published on 06 Nov 2023