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Hotel

Hilton Providence

Downtown Providence (0 kms from Rhode Island Convention Center)

Ranked 35 out of 35 best hotels in providence

6.8
(536 reviews)

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Top Facilities

parking

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King Room - Non-Smoking

  • Max 3 Adults
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    This room features cable TV, a desk, and coffee-making facilities.

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    Queen Room

  • Max 3 Adults
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    This room features cable TV, a desk, and coffee-making facilities.

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    Double Room with Two Double Beds - Non-Smoking

  • Max 4 Adults
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    This room features cable TV, a desk, and coffee-making facilities.

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    King Room with Tub - Mobility and Hearing Access

  • Max 3 Adults
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    This room features cable TV, a desk, and coffee-making facilities.

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    King Room with Roll-In Shower - Mobility/Hearing Accessible

  • Max 3 Adults
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    This triple room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 1 bed.

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    All Facilities for Hilton Providence

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
    Food & Drink Tea/Coffee maker.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Key access, Key card access, Alarm clock.
    Media & Technology Pay-per-view channels, Radio, Cable channels, Laptop safe, TV, Video, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Private parking, Parking, Parking on site.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre, Fitness.

    Guest Ratings For This Property

    6.8
    Based on 536 Reviews
    100% verified reviews

    Comfort

    7.7

    Cleanliness

    7.41

    Value For Money

    6.61

    Facilities

    7.15

    Reviewers Mention About Hilton Providence

    The Hilton Providence received positive feedback for its friendly and accommodating staff, clean and spacious rooms, and convenient location near Amica Arena and restaurants. Some guests mentioned hi (Read More)gher prices during peak times but still found it worth the cost. The hotel was described as nice, with clean and comfortable rooms, although lacking in amenities like a microwave and refrigerator. Overall, it was considered a pleasant place to stay for a short trip.

    Guest Reviews

    Kelly
    young couple
    1.0
    Bad
    Bad
    There is nothing wrong with the hotel. But booking.com canceled my reservation without refunding it. I reached out to customer service and it was never resolved.

    Published on 04 Jan 2024

    Nidia
    family with young children
    8.0
    Very good
    Very good
    Breakfast was mediocre. The vig food was okay but super expensive . Parking was expensive . Location was great .

    Published on 04 Jan 2024

    Daniel
    young couple
    3.0
    Poor
    Last one at this location
    Close to event that we were attending.
    Hotel restaurant has the worst service Ive ever seen. Sat for 30 mins and no service. Left without ordering a meal or drink.

    Published on 11 Dec 2023

    Terrence
    family with young children
    9.0
    Superb
    Superb
    The Hotel was clean and the staff was pleasant.
    Ease of location great restaurant inhouse

    Published on 27 Nov 2023

    John
    young couple
    10.0
    Exceptional
    The stay was great.
    The stay in the room was amazing. The bed was large and the room was perfect. We had a nice view as well. A perfect night overall.
    Check in process messages through 3rd party companies. My wife was told she couldn't check into the hotel even though I left a message saying she would be the person checking in. I also gave her the confirmation email. They let her check in because she knew our home address since it was part of the information I used to book. Doesn't make sense that the actual confirmation number could not be used but a home address can. Just a poor experience during the check in process.

    Published on 19 Nov 2023

    Czuck1983
    family with young children
    8.0
    Very good
    Great location, but needs some upgrading.
    Closeness to the location we were visiting.
    The beds were terrible and the parking was even worse.

    Published on 06 Nov 2023

    Michael
    young couple
    6.0
    Pleasant
    Overall decent as it was just used to sleep and shower.
    Location and distance to the main reason we came to RI. Practically right around the corner.
    Paying for parking for hotel guest. Never had to do that at ANY other hotel ive ever stayed at. Also our bathroom lights died out. Location did not have extra facilities either such as a pool.

    Published on 05 Nov 2023

    Forte
    young couple
    1.0
    Bad
    Disappointed
    Didn't eat
    That you gave my 2 queen bed room away and stuck me in a small room with one full or queen size. Room was tiny and not what I paid for

    Published on 25 Oct 2023

    Anonymous
    family with young children
    6.0
    Pleasant
    Overall, good experience. But maintenance could be improved.
    Location great, loved having parking and breakfast onsite. Bed very comfortable, friendly staff, shower water pressure terrific.
    Room features seemed run-down, in need of repair. Toilet flush handle was broken, there were holes in the wall, the noise of the elevator shaft was overwhelming while we were trying to sleep. The TV was so dark it was not fully visible and there was no way to adjust the setting. And we were overcharged for parking.

    Published on 23 Oct 2023

    Julie
    family with young children
    1.0
    Bad
    Never again. Moldy and musty
    Staff was very nice
    Parking was extra $27, wasnt expecting this! Had no clue! Then the place was old musty, room smelled like mold. Peeling pant, smelled so bad! One of the worst hotels I have ever been to.

    Published on 25 Sep 2023

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