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Hilton Toronto

Toronto City Centre (0 kms from St. Andrew Station)
145 Richmond Street West - Show on map

Ranked 25 out of 30 luxury hotels in toronto

7.7
1095 reviews

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Room Types Available

King Room
  • Max 2 Adults
    •

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    Offering a city view, this room includes a 37" flat-screen HDTV and large work desk. The en suite bathroom contains complimentary toiletries.

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    Executive King Room
  • Max 2 Adults
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    This guestroom features a flat-screen HDTV, ergonomically designed desk chairs and robes.The Executive Lounge provides the following: deluxe continental breakfast, hors d'oeuvres, non-alcoholic beverages and a self-serve bar (additional fees) with panoramic views of Lake Ontario and the city.

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    Junior King Suite
  • Max 2 Adults
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    This spacious, open-concept room has a comfortable seating area. Amenities include a 37" flat-screen HDTV and a large desk. The en suite bathroom contains complimentary toiletries and comfy terry cloth bathrobes.

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    Executive Corner King Room
  • Max 2 Adults
    •

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    This guestroom features a flat-screen HDTV, ergonomically designed desk chairs and robes.The Executive Lounge provides the following: deluxe continental breakfast, hors d'oeuvres, non-alcoholic beverages and a self-serve bar (additional fees) with panoramic views of Lake Ontario and the city.

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    Deluxe King Room
  • Max 2 Adults
    •

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    Offering a city view and extra space, this room includes free WiFi, a 37" flat-screen HDTV and large work desk. The en suite bathroom contains complimentary toiletries.

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    Deluxe Corner King Room
  • Max 2 Adults
    •

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    Offering a city view and extra space, this corner room includes free WiFi, a 37" flat-screen HDTV and large work desk. The en suite bathroom contains complimentary toiletries.

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    Deluxe Queen Room with Two Queen Beds
  • Max 4 Adults
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    Offering a city view and extra space, this room includes free WiFi, a 37" flat-screen HDTV and large work desk. The en suite bathroom contains complimentary toiletries.

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    King Suite - Disability Access/Non-Smoking
  • Max 2 Adults
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    Featuring a 47" HDTV, this room offers an iPod dock, strobe light alarm, and free WiFi. The private bathroom offers a roll-in shower and free toiletries. A seating area is provided.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
    •

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    Offering a city view, this room includes a 37" flat-screen HDTV and large work desk. The en suite bathroom contains complimentary toiletries.

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    King Room with Sofa Bed - Non-Smoking
  • Max 4 Adults
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    The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 2 beds.

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    Guest Ratings For This Property

    7.7
    Based on 1095 Reviews
    100% verified reviews

    Comfort

    8.35

    Cleanliness

    8.38

    Value For Money

    7.07

    Facilities

    7.88

    Reviewers Mention About Hilton Toronto

    The Hilton Toronto received mixed reviews from guests. Many enjoyed the convenient location, spacious rooms with nice views, and helpful staff. However, some guests had issues with the breakfast serv (Read More)ice, lack of basic amenities in the room, ongoing construction, and slow elevators. The hotel's facilities were generally praised, including the gym, pool, and conference facilities. Overall, most guests had a pleasant experience and would consider staying again. The hotel is well-located for walking to nearby attractions and restaurants.

    Guest Reviews

    Jaey
    solo traveller
    9.0
    Superb
    Very good overall
    Breakfast, location.
    Front desk Staff could be a bit disorganized.

    Published on 05 Jan 2024

    Karol
    review category business travellers
    7.0
    Good
    Good
    The lack of a stocked bar in the room. My late arrival meant that room service was over and the lack of a traditional stocked mini bar meant I wasn't able to unwind after a long trip.

    Published on 04 Jan 2024

    Tina
    family with young children
    8.0
    Very good
    Great location, not worth the money
    We loved the location, the heated indoor/outdoor pool was our favourite place to be. Excellent view on the 28th floor (as per our request to be as high as possible)
    The beds are very soft, as are the pillows - asked for a firmer pillow, it was almost as soft as the ones I already had. Our room needed some repairs- the outlet between the beds were coming apart and had been hot glued as repaired? And the bathroom door was using a screw as a the locking mechanism.

    Published on 03 Jan 2024

    Arvee
    family with young children
    7.0
    Good
    Good
    indoor/outdoor heated pool

    Published on 02 Jan 2024

    Laura
    family with young children
    9.0
    Superb
    Would stay here again!
    We got adjoining rooms
    Nothing- it was great!

    Published on 30 Dec 2023

    Joanne
    young couple
    4.0
    Disappointing
    Customer service is declining , not the hilton standard
    Room is good , location is good near everything in downtown.
    Their staff in food and beverage are rude except for the manager. I was here last January of this year 2023 and I saw a big difference in a span of 11 months. Their customer service became poor with other nationality serving . Even vallet parking people with same nationality im talking to are rude. We even lost a money in the car when my sister forgot she left a $60 CAD in the car and well people denied it . Horrible for a christmas vacation . I hope hilton will do something about it. I hope they will put back their good standards like before .

    Published on 26 Dec 2023

    Mohan
    family with young children
    6.0
    Pleasant
    Pleasant
    The usual cleanliness
    Too few people manning the check-in counter. More than 25 min to get checked in, not truly busy, just short staffed. Also, the elevators were out of service randomly and we were stuck on the 24th follow, getting late for our ballet. No compensation was offered. Both of these issues hurt the brand a lot.

    Published on 25 Dec 2023

    Ryan
    with friends
    4.0
    Disappointing
    .
    Central location.
    The property was under renovation. This wasnt communicated prior to booking. This made it difficult getting in and out of the hotel. In addition bringing items to the room was difficult as their was no access to the elevator directly. You had to navigate the escalator with your items first.

    Published on 18 Dec 2023

    Michelle
    young couple
    5.0
    Passable
    Passable
    We were not informed prior to our stay that the building is under construction. Probably would not have booked if we knew this

    Published on 18 Dec 2023

    Hasani
    review category business travellers
    9.0
    Superb
    I'll book another time for future stays, but definitely will not opt for the breakfast
    The room was clean and spacious with a decent view. The staff was kind, and the location was great. I like the heated outdoor pool.
    The breakfast was the only aspect we didn't like about this experience at all. The sliced cheese was deformed, and the colour change was noticeable. Other ingredients like sliced fruits were not fresh and did not taste as they should either.

    Published on 16 Dec 2023

    Location & Nearby Places

    Toronto City Centre (0.4 Km from city center)

    145 Richmond Street West - Show on map

    8 Nearby Attractions

    Hockey Hall of Fame

    0.7 km

    CN Tower

    0.8 km

    Ripley's Aquarium of Canada

    0.9 km

    St. Lawrence Market

    1.1 km

    Royal Ontario Museum

    2.1 km

    Toronto Islands

    2.5 km

    Casa Loma

    3.7 km

    Toronto Zoo

    24.6 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Pets allowed

    Beach

    Pool

    Concierge service

    Food

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