The Novotel Toronto Centre, Toronto, Canada | Photos, Reviews & Deals @Holidify

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bar

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Executive King Room - Renovated

Max 2 Adults

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This room includes free WiFi, a flat-screen TV, a safe and tea/coffee making facilities. Additional amenities include an iPod docking station, bathrobes and slippers. The en suite bathroom contains a hairdryer and complimentary toiletries.

Superior King Room - Renovated

Max 2 Adults

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This room includes free WiFi, a flat-screen TV, safe and tea/coffee making facilities. The en suite bathroom contains a hairdryer and complimentary toiletries.

Executive Junior Suite - Renovated

Max 2 Adults

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This room includes free WiFi, a flat-screen TV, separate living room and sofa bed. A safe and tea/coffee making facilities are also provided. The en suite bathroom contains a hairdryer and complimentary toiletries.

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Location & Nearby Places

Toronto City Centre (1.0 Km from city center)

45 The Esplanade

8 Nearby Attractions

Hockey Hall of Fame

0.3 km

St. Lawrence Market

0.4 km

Ripley's Aquarium of Canada

1.0 km

CN Tower

1.1 km

Toronto Islands

2.5 km

Royal Ontario Museum

2.9 km

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All Facilities for The Novotel Toronto Centre

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Lift, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Face masks for guests available, First aid kit available, Access to health care professionals.
Bathroom	Sauna, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
Room Amenities	Heated pool, Air conditioning, Ironing facilities, Heating, Desk, Shallow end, Carpeted, Iron, Safety deposit box.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Snack bar, Kid meals, Vending machine (drinks), Restaurant, Kid-friendly buffet, Packed lunches, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
Services	WiFi, Free WiFi, Internet services.
Cleaning services	Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
Services & Extras	Towels, Key access, Key card access, Linen, Alarm clock.
Media & Technology	Pay-per-view channels, Radio, Cable channels, iPod dock, Flat-screen TV, Telephone.
Food & drink safety	Food can be delivered to guest accommodation, Delivered food is securely covered, Physical distancing in dining areas.
Reception services	Invoice provided, ATM/cash machine on site, Luggage storage, 24-hour front desk, Currency exchange.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Pets allowed, Parking, Parking on site, WiFi available in all areas.
Pool and wellness	Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Pool with view, Indoor pool (all year), Fitness, Salt-water pool, Indoor pool, Fitness/spa locker rooms, Sun loungers or beach chairs.
Transport	Accessible parking.
Shops	Minimarket on site.

Guest Ratings For This Property

8.6

Based on 1100 Reviews

100% verified reviews

Comfort

9.15

Cleanliness

9.18

Value For Money

7.92

Facilities

8.76

Reviewers Mention About The Novotel Toronto Centre

The Novotel Toronto Centre has a great location and friendly staff. The hotel is renovated and offers well-appointed rooms. Some guests were disappointed with the view from their rooms and felt that (Read More)they didn't receive an upgraded room as expected. However, the hotel made up for it with good service, including accommodating late checkouts and providing extra amenities. The restaurant was highly praised for its delicious food and generous staff. Overall, it is recommended for a comfortable and enjoyable stay in a convenient location.

Guest Reviews

Vanessa

young couple

7.0

Good

Room and location great. Staff needs to work on making guests feel welcome and good.

The room was comfortable and clean. It was quiet and had the basic amenities. The location was great, we were able to walk to a park with our dog, to Union Station for the train, and to St Lawrence's Market. We could also leave our bags for a couple of hours at no charge, which is great when having a flight later in the afternoon.

When we booked it said, "dogs are welcome." It does not mention that there is a 75 CAD fee and a paper to sign where you have to assume responsibility if anyone else complains. My dog is quiet, and we had no issues, but is easy for other people to complain for no reason. Furthermore, the staff was not welcoming and looked at us almost with disdain. Because we had a dog? Because we were not fancy? I don't know, but they were not nice...

Published on 05 Jan 2024

Balgobin

young couple

7.0

Good

Enjoyed my stay except the parking issue

The location was great & all the facilities to my satisfaction

The parking fees & got a ticket of $ 75 although gave my car registration number at Check In and paid for the parking. However, the Customer Service Officer at the reception told me that he will take care of the ticket & that I don't have to pay the penalty by faxing a copy of the parking receipt of payment.

Published on 05 Jan 2024

Raphal

young couple

8.0

Very good

Nice place !

The hotel is well located. The bedroom was very clean and comfortable. We loved the Christmas decorations in the lobby. The bar and the restaurant are very nice places too.

We couldn't order some drinks in the room. The parking at the hotel is too expensive for 4 nights. The hotel took automatically $ 39 from my bank account in the middle of the visit without any explanation. Then a person at the reception can explain to me that was a percentage automatic debiting for our total bill.

Published on 02 Jan 2024

Maria

family with young children

10.0

Exceptional

Fabulous!

Loved the location, rooms and breakfast.

Nothing

Published on 02 Jan 2024

Kevin

young couple

10.0

Exceptional

Was our first time staying the night in Toronto and it was absolutely amazing, The hotel staff were amazing the hotel breakfast was amazing, The hotel had a very rich feel to it, The room was outstanding, as well as the location wasnt too far from the main activities, All together the stay was 10/10 will definitely be back

Published on 02 Jan 2024

Lay

family with young children

9.0

Superb

Big room with comfortable beds and good location

The hotel room is big and the beds are comfortable, and near to the Union Station and St Lawrence Market. There is a convenience store next door so we could grab some food for breakfast. The hotel reception was nice to allow us to keep our bags until evening, before we took our bus to Niagara Falls.

Published on 01 Jan 2024

Hean

family with young children

10.0

Exceptional

It was a great holiday stay at Novotel - the friendliness of the staff is exceptional.

The friendliness of the staff from the front desk to the floor cleaners.

The temperature of the main pool could be a tad warmer as it is so cold to swim especially in the winter months.

Published on 01 Jan 2024

Leane

family with young children

9.0

Superb

Great place to stay to be in the heart of Toronto

Easy walking distance from so much. Comfortable, clean and quiet.

Published on 31 Dec 2023

Luna

family with young children

6.0

Pleasant

Location, comfortable beds

We hear EVERYTHING from others rooms and the outside (trains). Super when someone bring its dog inside of the hotel how do they accept pets ??? So nights are very short

Published on 30 Dec 2023