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Holiday Inn Austin -Town Lake, an IHG Hotel

Downtown Austin (1 kms from Lady Bird Lake (Town Lake))
20 North IH-35

Ranked 23 out of 49 best hotels in austin

7.9
949 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Deluxe King Room
  • Max 3 Adults
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    Features a view of Lady Bird Lake, a cable TV and a microwave.

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    1 King Standard
  • Max 2 Adults
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    Featuring free Wi-Fi and cable TV, this room has a microwave and a refrigerator. Tea and coffee-making facilities are included.

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    Executive Double Room with Two Double Beds
  • Max 3 Adults
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    Located on a high level floor.

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    Standard Double Room with Two Double Beds
  • Max 3 Adults
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    Featuring free Wi-Fi and cable TV, this room has a microwave and a refrigerator. Tea and coffee-making facilities are included.

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    Deluxe Double Room with Two Double Beds
  • Max 3 Adults
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    Features a view of Lady Bird Lake.

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    Standard King Room with Lake View
  • Max 2 Adults
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    The double room has a private bathroom fitted with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a seating area, a wardrobe, a carpeted floor as well as lake views. The unit has 1 bed.

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    Premium King Room with Corner View
  • Max 3 Adults
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.

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    Premium King Room with View - Top Floor
  • Max 3 Adults
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    The double room provides a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Standard King Room with Sofa Bed
  • Max 3 Adults
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a wardrobe, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    Premium King Room - Top Floor
  • Max 3 Adults
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    The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

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    Double Room - Mobility Accessible Tub - Non-Smoking
  • Max 3 Adults
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    The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a carpeted floor and heating. The unit has 2 beds.

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    Double Room - Mobility Access with Roll-in Shower
  • Max 3 Adults
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    The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The double room features a carpeted floor and heating. The unit has 2 beds.

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    Standard Double Room with Two Double Beds - Top Floor
  • Max 3 Adults
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    The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a carpeted floor and heating. The unit has 2 beds.

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    Double Room with Mobility Accessible Tub and View
  • Max 3 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit offers 2 beds.

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    Holiday Inn Austin -Town Lake, an IHG Hotel is featured in

    Guest Ratings For This Property

    7.9
    Based on 949 Reviews
    100% verified reviews

    Comfort

    8.35

    Cleanliness

    8.39

    Value For Money

    7.68

    Facilities

    8.03

    Reviewers Mention About Holiday Inn Austin -Town Lake, an IHG Hotel

    The Holiday Inn Austin -Town Lake is praised for its comfortable lodgings, friendly and helpful staff, clean rooms, and enjoyable amenities. Some reviewers mention the convenient location near downto (Read More)wn and the boardwalk, but note that the rooms are old and in need of upgrades. Others appreciate the attentive staff and good food served during a work summit. One reviewer highlights the lack of nearby coffee options and another mentions choosing this hotel for the exceptional customer service received from Isaac and Danny.

    Guest Reviews

    Sarah
    family with young children
    10.0
    Exceptional
    Exceptional
    The view, free parking and the staff was helpful and friendly.
    Nothing.

    Published on 29 Dec 2023

    Richard
    young couple
    6.0
    Pleasant
    Will look for another hotel next time we are in town.
    Convenient location.
    Heat/air was difficult to control and spent the majority of the time uncomfortable. Lost hot water both mornings.

    Published on 14 Dec 2023

    Maria
    family with young children
    10.0
    Exceptional
    Location was excellent, breakfast at $15 was worth it. Kids eat free with a coupon they offered
    Location was excellent, I traveled with My 2 little kids and my husband. Taking an Uber everywhere was very easy . Hotel shuttle was a plus for us .
    The room was smaller than I thought with 2 little girls. But we made it Wouk .

    Published on 10 Dec 2023

    Dennise
    family with young children
    6.0
    Pleasant
    Not coming back.
    I really like the location and I had stayed there previously.
    Horrible experience, I was approach while waiting for the elevator by a man that was coming from the outside, this happened at 11:00 pm. The man looked out of place and the staff from the front desk just let him walk, this man walked towards the restroom but when he realized no one was looking he entered the area of the elevators where I was waiting. The man started talking and I could not understand what he was saying until he then started talking in Spanish and offered me money to have sex with him. At that moment I walked to the reception and asked them to call the police and the man walked out of the hotel. I was so scared and embarrassed that I only asked for someone to walk with me to my room. The security guy ride with me in the elevator and that is when he asked what had happened and I explained to him. This was awful and it is because the doors don't lock, and the elevators do not require key for anyone so people can just walk in get access to the rooms with no one stopping them. Same with the parking lot, vehicles go in and from the parking lot you can access the elevator waiting area to the towers.
    (Read More)

    Published on 04 Dec 2023

    Michael
    young couple
    4.0
    Disappointing
    Not a good value for the money.
    It was close to the river walk. However, you had to cut through the loading dock area and a small field to get to the river walk. A paved walkway would have been nice.
    Constant hum of the highway that could be heard from our room, even though we were not close to the ground level. The room was an odd shape, and especially the bathroom, which was very tight. While we weren't grossed out, there was a bare minimum of cleaning and upkeep. For example, the carpeted baseboards (yes, they were carpeted) were filthy and falling apart. There was also a high pitched humming (A/C??) that would come and go and wake us up at night.

    Published on 30 Nov 2023

    Sasha
    young couple
    8.0
    Very good
    Very good location, free parking, amazing breakfast.
    Free parking and location
    The tv was very small, room out of date

    Published on 27 Nov 2023

    Veronika
    review category business travellers
    5.0
    Passable
    Stayed only for 2 nights, location was convenient, room was clean but nothing exciting about this hotel
    Location was good, free parking
    Room smell a bit of dampness

    Published on 11 Nov 2023

    Kevin
    family with young children
    6.0
    Pleasant
    Pleasant
    Free parking. Friendly reception staff. Easy check in.
    Standing water in the sink upon arrival. Not great beds. Old TV. Tiny shampoo bottle. Overpriced for what you get.

    Published on 29 Oct 2023

    James
    young couple
    2.0
    Very poor
    Good location but room needs fixing.
    Location
    Shower was either Luke warm or scolding hot. Had to hold the toilet seat up every time I stood up to urinate. Ice machine didnt work on our floor. The room temperature was not consistent with the thermostat. I was in room 1203.

    Published on 27 Oct 2023

    Batchelor
    group
    8.0
    Very good
    It was a short stay but I would probably choose a different location next time
    We slept comfortably, hallway noise was low
    The parking was tight and if you missed the entrance you have to get all the way back on the highway and turn around to get back to it. Kind of a congested area for such a large hotel. Also there was a really bad smell coming in from parking garage and in elevators. Maybe trash should be taken care of more often.

    Published on 21 Oct 2023

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    Top Facilities

    parking

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    All Facilities for Holiday Inn Austin -Town Lake, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area.
    Bathroom Private bathroom, Bath or shower, Hairdryer, Shower, Toilet.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Desk, Shallow end, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Vending machine (drinks), Restaurant, Room service, Tea/Coffee maker, Bar.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Wake up service/Alarm clock.
    Media & Technology Cable channels, Video, Radio, Flat-screen TV, Telephone.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Physical distancing rules followed.
    General Parking, Free parking, Parking on site.
    Pool and wellness Outdoor pool (all year), Outdoor pool, Swimming pool, Swimming Pool, Fitness centre.
    Transport Accessible parking, Parking garage, Airport shuttle, Airport shuttle (free).
    Outdoor & View View, Lake view.
    Shops Minimarket on site.

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