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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel

Downtown Raleigh (2 kms from Neuse River Trail)
3618 New Bern Avenue - Show on map

Ranked 42 out of 45 best hotels in raleigh

7.6
227 reviews

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Room Types Available

One-Bedroom King Suite
  • Max 4 Adults
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    This room features a sofa bed, a microwave and a small refrigerator.

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    Standard Room
  • Max 2 Adults
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    This room features air conditioning and a cable television.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    This room features air conditioning and a cable television.

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    Leisure King Room - Non-Smoking
  • Max 2 Adults
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    This room features air conditioning and a cable television.

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    Suite with Two Beds - Non-Smoking
  • Max 6 Adults
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    This suite features air conditioning and a cable television.

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    King Room - Mobility Access/Hearing Accessible
  • Max 2 Adults
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    This accessible room features air conditioning and a cable television. Visual alarms are also included for hearing impaired.

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    Standard Queen Room with Two Queen Beds - Communications Accessible
  • Max 4 Adults
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    This accessible room features air conditioning, a bath tub, and a cable television.

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    Standard King Room with Roll-In Shower - Communications Access
  • Max 2 Adults
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    This accessible room features air conditioning, a roll-in shower, and a cable television.

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    One-Bedroom Queen Room with Two Queen Beds and Mobility Accessible Tub - Non-Smoking
  • Max 6 Adults
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    This suite features air conditioning, a bath tub, and a cable television.

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    One-Bedroom King Suite with Communications Accessible Tub
  • Max 4 Adults
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    The unit offers 2 beds.

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    Guest Ratings For This Property

    7.6
    Based on 227 Reviews
    100% verified reviews

    Comfort

    8.28

    Cleanliness

    8.21

    Value For Money

    7.47

    Facilities

    7.49

    Reviewers Mention About Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel

    This Holiday Inn Express & Suites in Raleigh has friendly staff and clean rooms, making it a good place to stay. The breakfast offered is also great. However, the shower tub needs refurbishment and t (Read More)he shower head has very low water pressure. Despite these minor issues, the reviewer would still choose to stay here again.

    Guest Reviews

    Tia
    young couple
    7.0
    Good
    My stay was fine just the small things. I will stay again.
    Breakfast was good. Would have like to see bacon on one of the days that I was there.
    We were checked into a room where the door was not safe. the molding was off and the security latch kept sliding off. It was late when we checked in so we didn't change until the next morning. The staff person immediately changed our room. What he forgot was to key our cards for the new room, it remained attached to the old room.

    Published on 02 Jan 2024

    Fisher
    family with young children
    9.0
    Superb
    Very good.
    Complimentary breakfast was excellent and the location was perfect for my need. I would recommend this hotel for a stay.

    Published on 31 Dec 2023

    Bridget
    family with young children
    1.0
    Bad
    Bad
    I like stay until I was charged 200.00 for my service animal that I provided proof for that by law I shouldn't have had to show proof of and still kept my money
    The 200.00 pwt fee they just took off my card no calling or coming up to room to talk to me just took it

    Published on 19 Dec 2023

    Johnny
    review category business travellers
    1.0
    Bad
    Rude staff
    Booked and paid extra for 2 bed and got one bed instead, but did not get price adjustment for the one bed

    Published on 13 Nov 2023

    Sistrbeth
    with friends
    10.0
    Exceptional
    Our stay for the East Coast Ladies Retreat
    The staff is very friendly and helpful. The facilities are very clean

    Published on 12 Nov 2023

    William
    family with young children
    10.0
    Exceptional
    My fsmily had a memorable trip, we did a lot, saw a lot and had a great place to sleep at.
    The breakfast was exceptional with a wide variety of good food, clean and friendly staff. The hotel has an indoor pool which we used once since we were doing a lot, but getting a chance to swim in November is nice anywhere.
    This is one of a few hotels in my travels that I can not think of anything that I did not like.

    Published on 07 Nov 2023

    Shanay
    family with young children
    10.0
    Exceptional
    Exceptional
    Very nice and clean hotel. We had a family suite which was nicely large. I always bring my own soap because hotel soap sucks but my family and I were pleasantly surprised with the Dove products in the bathroom. Great job Holiday Inn

    Published on 02 Nov 2023

    Rikki
    family with young children
    1.0
    Bad
    Terrible place
    The breakfast 1 of 3 days we stayed. Had a pool to ourselves. The cleaning ladies and kitchen people were great and friendlier than the ladies checking people in. The man who checks people in was extremely nice.
    The location, not uhaul friendly. The night checking lady Victoria was extremely rude, tried to turn us away when we had a room booked on booking.Com, complained that we had a room, very unwelcoming to us after traveling from Michigan to North Carolina. Over 19 hour drive, no a way to treat your guests. Our room 214 had fleas in it. I Would not recommend to anyone. Never going back.

    Published on 25 Oct 2023

    Maria
    young couple
    8.0
    Very good
    Very good
    Clean
    Room location and the head shower holder was broken

    Published on 10 Oct 2023

    Sean
    young couple
    3.0
    Poor
    Unfortunately, I not be staying there again
    The breakfast was ok, the room was clean and beds were comfortable.
    Room was not ready at check in time time, had to wait 45mins. The shower water pressure was hardly anything, if you pass the hotel, you have make multiple u-turns to get back. The breakfast dining area is very small and unfortunately had a bus load of kids running everywhere but I do realize thats no ones fault, just very annoying.

    Published on 20 Sep 2023

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