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Holiday Inn Express Memphis Medical Center - Midtown, an IHG Hotel

Midtown Memphis (1 kms from Sun Studio)
1180 Union Avenue

Ranked 19 out of 45 best hotels in memphis

8.2
368 reviews

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Room Types Available

Standard Room
  • Max 2 Adults
    •

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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    Standard Queen Room
  • Max 2 Adults
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    This room features tea- and coffee-making facilities as well as a flat-screen TV with cable.

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    Standard King Room
  • Max 2 Adults
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    This room features tea- and coffee-making facilities as well as a flat-screen TV with cable.

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    Standard Queen Room with Two Queen Beds
  • Max 4 Adults
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    The spacious double room features air conditioning, heating, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

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    Queen Room - Disability Access Tub/Non-Smoking
  • Max 2 Adults
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  • 4 Photos available
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    The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

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    Standard Double Room with Two Double Beds and Accessible Tub - Mobility Access
  • Max 4 Adults
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    This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Holiday Inn Express Memphis Medical Center - Midtown, an IHG Hotel is featured in

    Guest Ratings For This Property

    8.2
    Based on 368 Reviews
    100% verified reviews

    Comfort

    8.44

    Cleanliness

    8.4

    Value For Money

    7.81

    Facilities

    8.34

    Reviewers Mention About Holiday Inn Express Memphis Medical Center - Midtown, an IHG Hotel

    The Holiday Inn Express Memphis Medical Center - Midtown has received positive reviews for its front desk staff, luxurious rooms, and free breakfast. One guest mentioned their unexpected visit due to (Read More) a fire, but appreciated the clean room and ample towels. Another guest had a great stay, praising the cleanliness, friendly staff, and enjoyable breakfast. A third reviewer highlighted the outstanding customer service, particularly from the front desk and housekeeping teams, and gave a special mention to a staff member named Zee.

    Guest Reviews

    Craig
    group
    10.0
    Exceptional
    Exceptional
    Staff were super friendly. Room was massive, so much space. Good variety in breakfast

    Published on 14 Dec 2023

    Maribel
    young couple
    9.0
    Superb
    Great place to stay!
    We came for the St. Jude Marathon and were pleased the location and the staff. From check in to checkout they were all great! Shout out to Zee! Extremely personable, engaging and met the needs of the runners! She went above and beyond!!
    The A/C rattled and made it somewhat difficult to sleep.

    Published on 03 Dec 2023

    Nedra
    young couple
    8.0
    Very good
    Pleasant
    Clean, comfortable
    Busy street, settled down late evening

    Published on 25 Nov 2023

    John
    young couple
    1.0
    Bad
    Worst hotel experience ever
    Nothing
    Weve traveled a lot and and have never stayed in a worst place. Even the cheapest motels were better than this. Sheets and towels were stained and had hairs woven in during cleaning. The toilet had a film of urine on the rim. The carpets were stained with dirt and brown stains that looked like blood splatter. The windows were leaking and there was mold on the frames, wall and carpeting. When the noisy fan unit went off, we could smell the mold and a faint odor of vomit. The beds were caved in. We slept as best we could at the edges. The breakfast was as basic as you can get. The lobby and corridors are dirty and moldy. All this for more than $160 - double what youd pay for a cleaner place - in a safer and more secure location. Absolutely awful. We did not ask for a different room. Based on the overall condition of the hotel and after reading the negative reviews, we felt it wouldnt get better and we made the best of it. The overall good rating for the hotel cannot be really the result of recent peoples experience. We should have looked through all the reviews and you should too.
    (Read More)

    Published on 22 Nov 2023

    Powell
    young couple
    10.0
    Exceptional
    Great hotel
    Great location, it was clean comfortable place to stay and great customer service at check in and out.
    Nothing all was great

    Published on 23 Oct 2023

    David
    young couple
    10.0
    Exceptional
    Loved it!!!!
    It was all awesome. The food for breakfast was great. Wide variety. The staff was amazing!!!!!!! Zee was so helpful and friendly!!
    It was all great. No complaints at all.

    Published on 24 Sep 2023

    Tony
    young couple
    9.0
    Superb
    Exceptional
    The lady at the front desk was very pleasant, attentive and nice. The hotel was very clean and the breakfast was great variety, delicious and hot. Our room was clean and the bed and the linen were very comfortable. A very good managed hotel.

    Published on 22 Sep 2023

    Brenda
    young couple
    5.0
    Passable
    Old and outdated but friendly staff
    The staff was very verh friendly! Further on not much.
    The hotel was very noisy and old. There were ants on the 3rd floor!! Stains on the carpet.

    Published on 16 Sep 2023

    Deborah
    young couple
    10.0
    Exceptional
    We highly recommend!
    Everything! Room, staff, food.
    Nothing!

    Published on 04 Sep 2023

    Vanisha
    family with young children
    9.0
    Superb
    Superb
    The Desk staff was great!!
    Breakfast was horrible. Turkey sausage was terrible. I'm allergic to gluten and didn't have any options The eggs were ok. They' made me nauseated. L

    Published on 24 Aug 2023

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    Top Facilities

    parking

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    All Facilities for Holiday Inn Express Memphis Medical Center - Midtown, an IHG Hotel

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Bathroom Bath, Private bathroom, Bath or shower, Toilet paper, Toilet, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Shallow end, Seating Area, Iron, Safety deposit box.
    Services Internet services.
    Cleaning services Dry cleaning.
    Media & Technology Radio, Cable channels, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Reception services 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Free parking, Parking, Parking on site.
    Pool and wellness Swimming pool, Swimming Pool, Fitness centre, Pool with view, Fence around pool, Outdoor pool, Outdoor pool (seasonal).

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