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Holiday Inn Grand Rapids-Airport, an IHG Hotel

Cherry Hill District (9 kms from Heritage Hill Historic District)

Ranked 41 out of 43 best hotels in grand rapids

7.9
(225 reviews)

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Standard Room

  • Max 2 Adults
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    Please note the bedding type cannot be guaranteed for this room and will be assigned based on availability at time of check-in.

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    Standard King Room

  • Max 2 Adults
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    This room offers free Wi-Fi and a 25-inch cable TV. A microwave and a fridge are provided.

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    Executive King Room with Sofa Bed

  • Max 4 Adults
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    This suite features a fully equipped kitchenette and seating area with sofa bed.

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    Standard King Room with Accessible Tub - Mobility Access

  • Max 2 Adults
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    Offering s a 32-inch flat-screen TV, microwave and fridge, this room also features wider doorways, audiovisual alarms, and an accessible bathroom.

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    Standard Queen Room with Two Queen Beds - Communications Accessible

  • Max 4 Adults
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    Offering s a 32-inch flat-screen TV, microwave and fridge, this room also features wider doorways, audiovisual alarms, and an accessible bathroom.

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    Standard Queen Room with Two Queen Beds

  • Max 4 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.

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    All Facilities for Holiday Inn Grand Rapids-Airport, an IHG Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Snack bar, Microwave, Restaurant, Kitchenette, Packed lunches, Dining table, Coffee machine, Fruits, Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Pay-per-view channels, Cable channels, TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Shared lounge/TV area.
    Reception services 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Transport Accessible parking, Airport drop off, Airport shuttle, Airport shuttle (free), Airport pick up.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
    Shops Minimarket on site.

    Guest Ratings For This Property

    7.9
    Based on 225 Reviews
    100% verified reviews

    Comfort

    8.36

    Cleanliness

    8.36

    Value For Money

    7.67

    Facilities

    7.98

    Reviewers Mention About Holiday Inn Grand Rapids-Airport, an IHG Hotel

    This Holiday Inn in Grand Rapids-Airport is praised for its warm and friendly atmosphere, comfortable beds, and amazing shower. Minor critiques include a lack of hairdryer and some strange banging so (Read More)unds from the bathroom. Another reviewer appreciates the cleanliness of the room and the hotel's effort to clean and replace towels daily. However, they were disappointed by the shallow pool and the absence of a hot tub. One guest was delighted by the gift wrapping station provided during the holiday season. The front desk person was also praised for their exceptional service.

    Guest Reviews

    Robin
    review category business travellers
    10.0
    Exceptional
    Restful night
    Quick booking on process, very helpful staff. Room clean, warm and quiet.

    Published on 08 Dec 2023

    Robin
    review category business travellers
    8.0
    Very good
    Very good
    Quiet location, excellent customer service.

    Published on 15 Nov 2023

    Lisa
    solo traveller
    9.0
    Superb
    Exceptional stay I'll never forget it
    Breakfast/ air conditioning

    Published on 05 Aug 2023

    Amy
    family with young children
    8.0
    Very good
    Very Accommodating.
    So many things to do around the area. Loved the bartender Kim!
    The 1st floor rooms smelled of animal urine. Come to find out that's where the animals were allowed. Was quick to move my parents to the 2nd floor..very nice of them.

    Published on 24 Jul 2023

    Yeling
    review category business travellers
    9.0
    Superb
    Superb
    Nice location

    Published on 21 Jul 2023

    Jerry
    family with young children
    9.0
    Superb
    Superb
    Everything was very nice. The room was clean, sheets were very nice, and the restroom was laid out well and clean. The staff were very professional, and breakfast was good. The host was conversational and very kind. I would recommend staying there to my friends and family.
    The AC was rattling while it was running. The blinds didn't work correctly. You would pull them down to release quickly, so they snapped up, but they wouldn't snap up. However, the overall stay was outstanding! Anything I found to be an annoying, was very minor.

    Published on 19 Jul 2023

    Anonymous
    solo traveller
    7.0
    Good
    Good
    Easy to get to, convenient
    Found a hair on the soap shelf in the shower and there was standing water in there. Plus there was dirt in the corners in the bathroom

    Published on 14 Jul 2023

    Tim
    young couple
    8.0
    Very good
    satisfactory
    Receptionist Nhi was very cordial and pleasant to speak with.
    needs updating, carpet is worn in public areas, bar soap is too small

    Published on 08 May 2023

    Mallory
    young couple
    10.0
    Exceptional
    Exceptional
    staff were very nice, bar was great and the room was cozy, would definitely stay here again
    tv is a little outdated but still works fine

    Published on 17 Apr 2023

    Tim
    family with young children
    1.0
    Bad
    Bad
    The staff tried their best to be helpful but stated "booking.com does what they do and we can't accommodate your booking"
    I am VERY disappointed because the room I booked, through Booking.com, was not what Holiday Inn said was available - I had to book a 2nd room that was even more than the initial room booked. Nearly $400 for one night at a Holiday Inn - ABSOLUTELY appauling!

    Published on 10 Apr 2023

    Holiday Inn Grand Rapids-Airport, an IHG Hotel is featured in

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