Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a minibar, a wardrobe and a safe deposit box.
Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a minibar, a wardrobe and a safe deposit box.
Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV, a minibar, a wardrobe and a safe deposit box.
Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.
Featuring free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit has 3 beds.
Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.
Featuring free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The studio's kitchenette, which features a stovetop and kitchenware, is available for cooking and storing food. This studio is air-conditioned and has a seating area with a flat-screen TV, a private entrance, a minibar, a dining area, as well as a wardrobe.
Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room's kitchenette, which has a stovetop and kitchenware, is available for cooking and storing food. This family room is air-conditioned and features a seating area with a flat-screen TV, a private entrance, a minibar, a dining area, as well as a wardrobe. The unit offers 2 beds.
Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The studio's kitchenette, which has a stovetop and kitchenware, is available for cooking and storing food. This studio is air-conditioned and features a flat-screen TV, a private entrance, a minibar and a dining area. The unit offers 1 bed.
Hotel Firenze in Verona has received positive reviews for its friendly and helpful staff, excellent English-speaking hosts, and good breakfast service. Guests recommend the hotel for its convenient l (Read More)ocation near the train station and city center. The hotel is clean and the included breakfast is of high quality. The unique bedside control panel and comfortable amenities, such as room size, beds, and bathroom facilities, received praise. However, some guests mentioned the hotel's location being a bit far from the train station and main city center, poor soundproofing, and inadequate room heating. Overall, the hotel is reasonably priced, with spacious and clean rooms, and a good location. The staff, including Director Nicolas, was praised for their accommodating attitude.
Guest Reviews
Tuuli
family with young children
4.0
Disappointing
Disappointing
Rooms were ok, good locaton
Breakfast was not good, coffee was very bad. Not satisfying at all for 4 star hotel. But the biggest problem for us was that Russian and Belarus flags were the first thing we saw when we came to the hotel?!? Very disappointing for us.
Published on 05 Jan 2024
Maria
young couple
10.0
Exceptional
Exceptional
The hotel is close to everything. Highly recommended
The bathroom lock is broken
Published on 03 Jan 2024
Corme
family with young children
8.0
Very good
Perfect location in Verona
The location was close enough to walk to from the main train station and to the main sights. The room was very spacious to accommodate three adults, and the third person's bed was comfortable.
We were a bit early for check-in and the hotel was nice enough to allow us to leave our luggage in a room, but there is no security or access control to the luggage room. The computer in the lobby also did not work.
Published on 31 Dec 2023
Tatiana
young couple
4.0
Disappointing
Good location, but its not 4 stars quality
Location
Very thin walls, we could hear even neighbors snoring. It was very cold in bathroom.
Published on 31 Dec 2023
Suzanne
family with young children
8.0
Very good
Very good
An absolutely brilliant location!
I think the hotel could do with a bit of modernising.
Decor a little dated
But clean and comfortable
Published on 31 Dec 2023
Ragnar
solo traveller
9.0
Superb
Nice hotel
Good location of hotel, short walk to centrum and train station. I had a big clean room, nice breakfast. The hotel dies not have a restaurant, but they are within walking distance.
No complains about this hotel.
Published on 30 Dec 2023
Terri
young couple
5.0
Passable
It didnt match our expectations
Location was good, comfortable bed, clean, breakfast good.
The car park was not at the hotel and it was complicated to get sorted.
It felt like we had to fit in with the staff and their procedures, rather than the staff and procedures being aimed at and for the guests.
Dated decor, room not what we were expecting from a 4 star hotel.
Published on 29 Dec 2023
Monia
family with young children
7.0
Good
Good
Overall it was good
The bathroom
Published on 29 Dec 2023
Sarah
solo traveller
6.0
Pleasant
Average. Wouldn't stay again
Location was quite good, close to the station and to the old town.
The dcor was quite nice and homely.
Rude staff. No internet during my whole stay. An annoying sound from the bathroom constantly. Uncomfortable bed. Breakfast was gross - rubbery eggs and cold bacon. Yuck.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Pet bowls, Non-smoking throughout.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible.
Sofa, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink
Snack bar, Kitchenware, Stovetop, Minibar, Breakfast in the room, Kitchenette, Dining table, Fruits, Special diet menus (on request), Dining area, Outdoor furniture, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Cleaning services
Ironing service, Daily housekeeping, Laundry.
Services & Extras
Towels, Wake up service/Alarm clock, Key card access, Key access.
Media & Technology
TV, Flat-screen TV, Telephone.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas.
Reception services
24-hour front desk, Invoice provided, Luggage storage.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Pets allowed, WiFi available in all areas.
Entertainment and family services
Strollers.
Transport
Parking garage, Shuttle service (additional charge), Shuttle service.
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