Hotel H15 Luxury Palace, Krakow, Poland | Photos, Reviews & Deals @Holidify

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Double Room

Max 2 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Superior

Max 2 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with streaming services. The unit has 1 bed.

Deluxe

Max 2 Adults

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Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

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Location & Nearby Places

Krakow Main Square (0.4 Km from city center)

ul. Św. Jana 15

15 Nearby Attractions

Main Market Square Krakow

0.4 km

The Cloth Hall Krakow

0.4 km

Rynek Underground

0.4 km

Planty Park

0.5 km

Collegium Maius

0.7 km

Stained Glass Workshop and Museum

1.2 km

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All Facilities for Hotel H15 Luxury Palace - Destigo Hotels

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Hiking, Bike tours, Walking tours, Temporary art galleries, Tour or class about local culture.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Pet bowls, Lower bathroom sink.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk.
Food & Drink	Wine/champagne, Breakfast in the room, Coffee machine, Special diet menus (on request), Dining area, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, TV, Streaming service (like Netflix).
Common areas	Garden.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services	Valet parking, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
General	Parking, Pets allowed, WiFi available in all areas.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Pool and wellness	Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Back massage, Fitness/spa locker rooms, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Outdoor & View	Balcony.

Guest Ratings For This Property

9.4

Based on 2619 Reviews

100% verified reviews

Comfort

9.72

Cleanliness

9.69

Value For Money

9.12

Facilities

9.55

Reviewers Mention About Hotel H15 Luxury Palace - Destigo Hotels

The H15 Luxury Palace hotel is highly recommended for its exceptional service, knowledgeable staff, and top-notch amenities. The rooms are spacious and beautifully decorated, with comfortable beds an (Read More)d large marble bathrooms. The breakfast and dinner offerings are delicious, and the restaurant staff is attentive and knowledgeable. The hotel is conveniently located near Krakow's Main Square and offers airport transfers. Some guests had minor issues, such as valet parking, but overall, the hotel is praised for its luxury and charm.

Guest Reviews

Rafal

young couple

10.0

Exceptional

Perfect hotel for a break with your partner. Amazing staff and hotel. Super location. 11 out of 10

Best hotel i have ever stayed. Very clean and tide, rooms are amazing. Staff is well trained and prepared. One of the best food i have ever had in the hotel including drinks.

Their was nothing that i did not like. Everything is perfect

Published on 03 Jan 2024

Lisa

young couple

10.0

Exceptional

Fabulous hotel in the best location for a weekend in Krakow

Fabulous location, beautifully designed hotel, large spacious bedroom, friendly and helpful staff

Published on 02 Jan 2024

Robert

young couple

10.0

Exceptional

Fantastic location! Stayed in a luxury suite which was fabulous. Staff were excellent, friendly and professional.

Would have liked a little more choice for breakfast and child/baby free times in the Spa/pool area.

Published on 02 Jan 2024

Camille

young couple

10.0

Exceptional

Gorgeous in Krakow!

Amenities, vibe, staff

Nothing. It was beautiful!

Published on 29 Dec 2023

Kim

young couple

10.0

Exceptional

Very helpful and friendly staff, beautiful interior and facilities.

Published on 28 Dec 2023

Amy

solo traveller

10.0

Exceptional

Wonderful visit to Krakow

The location was perfect for visiting Krakow and the Christmas markets. The staff were very kind and attentive. I dined at both restaurants in the hotel and they were wonderful. The spa was relaxing and I had a very nice massage.

There is nothing I can find fault with in this hotel.

Published on 25 Dec 2023

Zoe

family with young children

9.0

Superb

Excellent

Staff were fantastic and lovely hotel and close to main square . Breakfast was very good and spa area lovely

The jacuzzi in spa could have been warmer but thats it .

Published on 23 Dec 2023

Teri

young couple

10.0

Exceptional

Nothing short of magical

Everything! Whats not to like, location is perfect. Staff are so welcoming and kind.

Published on 21 Dec 2023

Richard

review category business travellers

9.0

Superb

Hurry to visit Krakow and this magnificent hotel

Two stand out features of this hotel are the superb restored building it is in and the quality of food. Also all staff super friendly and helpful. Also one of the most comfortable beds i have slept in

Air conditioning fan in room is noisy.

Published on 19 Dec 2023