Hotel Indigo Kansas City - The Crossroads, an IHG Hotel, Kansas City

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Room Types Available

Standard King Room

Max 2 Adults

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Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Standard Queen Room with Two Queen Beds

Max 4 Adults

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Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.

Standard Room

Max 2 Adults

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Hotel Indigo Kansas City - The Crossroads, an IHG Hotel is featured in

48 Best Hotels In Kansas City

$ 71 onwards

Guest Ratings For This Property

8.6

Based on 365 Reviews

100% verified reviews

Comfort

9.19

Cleanliness

9.25

Value For Money

8.13

Facilities

9.01

Reviewers Mention About Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Guests found the room at Hotel Indigo Kansas City comfortable and enjoyed its great location. However, some issues were noted, such as the curtains not closing tightly, resulting in a street light di (Read More)sturbance. Weekend desk service was praised for being helpful and friendly, but a less satisfactory experience was had with the front desk staff on Monday morning, who were described as unhelpful, unfriendly, and unengaging.

Guest Reviews

Stephanie

family with young children

3.0

Poor

Will not stay again

Location

Room was cold, dark and overpriced. Did not say parking was valet only prior to booking and were charged $30 to park

Published on 26 Dec 2023

Teresa

family with young children

6.0

Pleasant

Great location, everything else leaves a lot to be desired.

The property itself was nice and a great location, allowing us to walk to many different locations if we wanted and a quick drive to Arrowhead.

Staff was pretty unprofessional overall, with the exception of the gentleman who ran valet all weekend. He was super friendly and personable. The whole place was ran by 1 person for most of our stay so you could never get ahold of anyone to get your car from valet without going down to the front desk. We came in for a football game with the visitors team, and once we beat the chiefs we couldnt even get the attention of the hotel bartender to get a beer when we returned from the game!

Published on 11 Dec 2023

Teresa

solo traveller

9.0

Superb

Peaceful

I loved the location and how we had access to park on the street for free during the weekends

I believe that there should be some type of bar food served at night. That would be a great addition to the hotel

Published on 20 Nov 2023

Susan

solo traveller

6.0

Pleasant

Nice staff, good location

I was initially placed in a room right above the main air conditioner or mechanical room, whatever it was, it was vibrating the entire room. I had to ask to be moved, and they did move me right away.

Published on 15 Nov 2023

Lee

group

10.0

Exceptional

Very kind and helpful staff. Very clean as well.

Nothing at all needed to be improved upon.

Published on 03 Nov 2023

Devine

solo traveller

6.0

Pleasant

What breakfast?? The gym was not cleaned daily.

Published on 20 Oct 2023

Carmen

family with young children

9.0

Superb

Loved everything

The parking

Published on 10 Oct 2023

Keith

review category business travellers

9.0

Superb

great location, active area and always consistent stay.

did not have breakfast

not a big deal however, a bit more lively bar scene would have extended our evening

Published on 10 Oct 2023

Art

group

8.0

Very good

Front desk staff excellent!

Bar staffing was poor. You missed out on many that did not want to wait. You should staff better on game days.

Published on 06 Oct 2023

Danny

young couple

10.0

Exceptional

It was clean, the staff was friendly, & it was in a good location.

Published on 03 Oct 2023

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Top Facilities

parking

bar

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All Facilities for Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Category	Facilities
Activities	Live music/performance, Live sport events (broadcast), Happy hour, Temporary art galleries.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Accessibility	Hearing accessible, Toilet with grab rails.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Tile/marble floor, Ironing facilities, Heating, Extra long beds (> 2 metres), Hardwood or parquet floors, Socket near the bed, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Breakfast in the room, Coffee machine, Kid meals, Refrigerator, Snack bar, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, Fire extinguishers, CCTV in common areas, CCTV outside property.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Cable channels, TV, Radio.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Valet parking, ATM/cash machine on site, Invoice provided, Luggage storage, 24-hour front desk.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
General	Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
Pool and wellness	Fitness centre, Fitness.
Transport	Accessible parking, Street parking.
Outdoor & View	City view, View.
Shops	Minimarket on site.

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Check Room Options And Availability

Room Types Available

Hotel Indigo Kansas City - The Crossroads, an IHG Hotel is featured in

Guest Ratings For This Property

Reviewers Mention About Hotel Indigo Kansas City - The Crossroads, an IHG Hotel

Guest Reviews

Stephanie

Poor

Will not stay again

Teresa

Pleasant

Great location, everything else leaves a lot to be desired.

Teresa

Superb

Peaceful

Susan

Pleasant

Pleasant

Lee

Exceptional

Exceptional

Devine

Pleasant

Pleasant

Carmen

Superb

Superb

Keith

Superb

great location, active area and always consistent stay.

Art

Very good

Very good

Danny

Exceptional

Exceptional

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