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Hotel Las Americas Casa de Playa

La Boquilla (0 kms from )
Anillo Vial Sector Cielo Mar

Ranked 4 out of 50

8.6
2028 reviews

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About Hotel Las Americas Casa de Playa

Enjoy the exquisite tropical ambiance at Hotel Las Americas Casa de Playa — a gorgeous modern-style beach resort set along La Boquilla Beach on the Caribbean Sea, minutes away from Cartagena’s Ol (Read More)d Town. With its contemporary rooms, chic interiors, relaxed swimming pools and spas, upscale on-site restaurants, kid’s water park and other high-caliber features, Casa de Playa never fails to impress.

Room Types Available

Superior Room
  • Max 2 Adults
    •

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    It can be fitted with one or two double beds. It features a balcony with a hammock, air conditioning, satellite flat-screen TV, minibar, safety box and a private bathroom with a shower. Free toiletries are included.

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    Junior Suite Room
  • Max 2 Adults
    •

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    This Suite features a balcony, air conditioning, a living area with a sofa-bed, free WiFi, a flat-screen satellite TV, a safety box and a private bathroom with a shower. Free toiletries are included.

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    Triple Room (2 Adults + 1 Child)
  • Max 3 Adults
    •

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    This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 2 beds.

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    Superior Queen Room
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.

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    Hotel Las Americas Casa de Playa is featured in

    Guest Ratings For This Property

    8.6
    Based on 2028 Reviews
    100% verified reviews

    Comfort

    8.8

    Cleanliness

    8.85

    Value For Money

    8.06

    Facilities

    8.63

    Guest Reviews

    S.patricia
    young couple
    8.0
    Very good
    Very good
    Sellers at the beach (authorized by the hotel but not part of the hotel) ripped off with the food.

    Published on 04 Jan 2024

    Jorge
    young couple
    10.0
    Exceptional
    Exceptional
    N/A

    Published on 02 Jan 2024

    Rozo
    young couple
    3.0
    Poor
    Disappointing 5 stars hotel.
    The variety of pools, the restaurants and the full equipped gym.
    The room was very disappointing. It had a very smelly and uncomfortable odor when we arrived. A lot of the amenities inside the room were missing upon our arrival. Air conditioner had to be always stay on, otherwise the room would get wet and humid, water drops would fall from the ceiling, it was VERY uncomfortable. Many details felt outdated, old and forgotten. The TV in the room was so small that it felt like the 90s. This cant be a 5 stars hotel.

    Published on 21 Dec 2023

    Alistair
    family with young children
    10.0
    Exceptional
    Already planning our next trip to Las Americas - amazing family resort
    Plenty of things to do for kids, a great selection of swimming pools and restaurants.
    The Italian restaurant onsite wasnt great (all the others are brilliant however)

    Published on 19 Dec 2023

    Nicola
    family with young children
    4.0
    Disappointing
    Prepare to be ripped off if youre not local.
    The pools were clean, as were the rest of the facilities. The breakfast was delicious, if a little pricey - especially for children.
    The entertainment in the daytime barely existed. Programmed as 10-11 in the pool, on one day it was 15 minutes and the next non-existent. This has happened before, and I was told it was due to it being off-peak or weekdays. This time we stayed and paid for peak time and a weekend - so there was no excuse. WORSE was the fact that people are allowed to sell their inflatables at the hotel. I went to buy one that I knew cosy 15.000COP and because Im foreign (though have lived here for 11 years) they wanted to charge me 70.000COP. I reported this- as Cartagena is meant to be trying to prevent this from happening. No one was interested. If you are foreign DONT STAY AT THIS HOTEL!!!!! Lastly, there have been many changes since the pandemic. The most disappointing is the new charge for using the beach umbrellas. The hotel advertises itself as a family place - but it isnt. We used to be able to go back and forth between beach,pool and hotel. But the beach is now 25 miles for 4 hours, you lose the umbrella if you leave and are hounded by vendors. Due to this and the aforementioned mentioned lack of entertainment, if you have a young family DONT STAY AT THE HOTEL. Such a shame that greed has overtaken what was a lovely hotel!
    (Read More)

    Published on 15 Dec 2023

    S.patricia
    family with young children
    8.0
    Very good
    Very good
    The facilities and the staff
    Despite not being part of the Hotel, one can think that bc they are "choosen" by the hotel, they will not try to rip you off... .

    Published on 12 Dec 2023

    Gerardo
    review category business travellers
    1.0
    Bad
    Bad
    Facilities for kids
    Terrible. Was checked in on a room knowing that the aircon was not working. Several customers were checked in as well. Later found no water working on the room. Food and service very very slow compared to similar hotels like Sonesta. Overpriced for the service and will not come back again to this hotel. Not sure how some people can rate this hotel 4 or 5 stars. Very disappointed.

    Published on 10 Dec 2023

    Thomas
    review category business travellers
    1.0
    Bad
    Mold infested!!!
    The room was full of mold, so it did not just smell damp, it was a serious health risk staying there.
    The room was full of mold, so it did not just smell damp, it was a serious health risk staying there.

    Published on 22 Nov 2023

    Anibal
    young couple
    9.0
    Superb
    The place was very nice the only turn off was the restaurant server they should be more on top of the guest assisting th
    Everything was amazing
    The restaurant staff was just hanging there and not on top up the guest to provide the service

    Published on 12 Nov 2023

    Lili
    young couple
    7.0
    Good
    the experience did not feel like a 5 star hotel
    The restaurants had good food. Most of the staff were kind. The swimming pool was nice, and the bed was comfortable. Good breakfast buffet.
    The room was old and needed to be repaired (broken water taps and loose shower pipes). The deal in theory included a welcome cocktail but when we asked for it, they denied it to us. Some of the facilities were closed (swimming pool, business centre) and the hotel was full. Overall, the experience did not feel like a 5 star hotel.

    Published on 04 Nov 2023

    Location & Nearby Places

    La Boquilla (8.2 Km from city center)

    Anillo Vial Sector Cielo Mar

    7 Nearby Attractions

    Castillo de San Felipo de Barajas

    5.5 km

    Mercado de Bazurto

    5.7 km

    Volcan del Totumo

    6.0 km

    Torre del Reloj

    6.3 km

    Walled City

    6.3 km

    Playa Blanca

    20.4 km

    Rosario Islands

    41.0 km

    See All Attractions

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    Top Facilities

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    All Facilities for Hotel Las Americas Casa de Playa

    Category Facilities
    Activities Live music/performance, Aerobics, Tennis equipment, Live sport events (broadcast), Beach, Tennis court, Water park, Temporary art galleries, Themed dinner nights, Mini golf, Table tennis, Bingo.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Sauna, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Private entrance, Shallow end, Seating Area, Iron, Safety deposit box, Fan, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Plunge pool, Socket near the bed, Pants press.
    Food & Drink Wine/champagne, Snack bar, Restaurant, Minibar, Breakfast in the room, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, BBQ facilities, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Evening entertainment, Baby safety gates, Karaoke, Kids' club, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff.
    Pool and wellness Hammam, Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool toys, Massage, Kids' pool, Foot bath, Beachfront, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Outdoor pool, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Swimming pool, Foot massage, Private beach area, Public Bath, Water slide, Swimming Pool, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Parking garage, Shuttle service (additional charge), Shuttle service.
    Outdoor & View Pool view, Terrace, Landmark view, View, Inner courtyard view, Balcony, Garden view.
    Shops Barber/beauty shop.

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