Hotel Palace Heights

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Accessible by lift
• Walk in shower

Bathroom

• Shower
• Private bathroom
• Free toiletries
• Toilet paper
• Toothbrush
• Body soap
• Conditioner
• Toilet
• Shower cap
• Hairdryer
• Shampoo

Room Amenities

• Trash cans
• Tumble dryer
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Clothes rack
• Desk
• Hardwood or parquet floors
• Socket near the bed
• Safety deposit box
• Pants press

Food & Drink

• Fruits
• Electric kettle
• Restaurant
• Chocolate or cookies
• Minibar
• Breakfast in the room
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Bar
• Coffee house on site

Safety & security

• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Daily housekeeping

Services & Extras

• Wake up service
• Towels
• Key card access
• Linen

Media & Technology

• Tv
• Dvd player
• Satellite channels
• Flat screen tv
• Laptop
• Telephone

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Luggage storage
• 24 hour front desk
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Parking
• Parking on site

Transport

• Street parking