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Hotel Royal Reforma

Juarez (0 kms from Zona Rosa)
Amberes 78 Colonia Juarez

Ranked 36 out of 50

8.0
2636 reviews

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Room Types Available

Standard Queen Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This spacious room has free WiFi, cable TV and a private bathroom with bath or shower, hairdryer and free toiletries. 2 free bottles of water are offered only the 1st night.

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    Standard Queen Room with Two Queen Beds
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This spacious room includes free WiFi and cable TV. The private bathroom with shower includes free toiletries and a hairdryer. It also comes with 2 free bottles of water the first night only.

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    Executive Double Room With City View
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    The rooftop pool is the standout feature of this twin room. The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a safe deposit box, a sofa, a flat-screen TV and city views. The unit has 2 beds.

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    Standard Double Room with Two Double Beds
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    This twin room features a rooftop pool. The spacious twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a safe deposit box, a sofa, a flat-screen TV and city views. The unit offers 2 beds.

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    Hotel Royal Reforma is featured in

    Guest Ratings For This Property

    8.0
    Based on 2636 Reviews
    100% verified reviews

    Comfort

    8.23

    Cleanliness

    8.24

    Value For Money

    7.92

    Facilities

    7.78

    Reviewers Mention About Hotel Royal Reforma

    The Royal Reforma hotel offers a great stay with impeccably clean and comfortable rooms. The bathroom is clean and well-stocked with amenities. The staff is friendly and helpful, and the hotel has a (Read More)luxurious feel. The location is convenient, close to transportation and historical sites. However, some guests found the beds to be hard and experienced issues with temperature control. Overall, it is a recommended stay for the price.

    Guest Reviews

    Doug487
    family with young children
    6.0
    Pleasant
    Pleasant
    Good location, clean and felt very secure.
    Water pressure was horrible and hot water took ages. Aircon also difficult to control and too cold alot of the time.

    Published on 04 Jan 2024

    Tom
    with friends
    4.0
    Disappointing
    Disappointing
    Great location, Rooftop is nice
    Cubiertos custan 100mxn, Heating doesn't work always, Terible insulation, No real closing of windows possible, noise level quite high (even on 15th floor)

    Published on 02 Jan 2024

    Cecilia
    family with young children
    10.0
    Exceptional
    Exceptional
    The area
    The bed

    Published on 30 Dec 2023

    Manuel
    family with young children
    10.0
    Exceptional
    Its was amazing
    Kind
    I loved everything

    Published on 28 Dec 2023

    Carlos
    young couple
    6.0
    Pleasant
    Good comfort and location
    The location was really good since you could easily walk to the city center and restaurants; the bed was big and comfortable and the bathroom was well-equipped.
    TV remote and vault did not work and breakfast was not too good for money-value

    Published on 17 Dec 2023

    Fernando
    family with young children
    10.0
    Exceptional
    Exceptional
    Excellent

    Published on 11 Dec 2023

    Yanez
    family with young children
    5.0
    Passable
    no comment
    Nothing
    Nothing

    Published on 05 Dec 2023

    Abigail
    young couple
    3.0
    Poor
    Don't waste your money, stay elsewhere
    Wifi worked. Appreciated standard late check-out time of 1pm. Location is good for walking distance to Roma/Condesa.
    Everything. The hotel is in disrepair, I don't think anything has been updated since it was built maybe in the 60s or 70s, e.g. carpet, mattress, etc. The room was not clean - the floor had stains, there was torn fabric on the couch, the sheets had a stain on them like someone had eaten chocolate. The bed was not comfortable. The phone in our room did not work. The toilet was industrial grade. While there was a gym, there was no AC, no mats for floor work, no towels. Most hotels even without breakfast included provide free coffee - this hotel did not. Finally, the housekeeping entered our room even with a do not disturb sign - we had to complain to the front desk.
    (Read More)

    Published on 22 Nov 2023

    Aude
    family with young children
    8.0
    Very good
    Very good
    Clean and nice staff.
    No electric plug near the bed to charge your phone

    Published on 27 Oct 2023

    Diana
    young couple
    5.0
    Passable
    The price we pay is not the service we received
    Very nice location, close to bars and restaurants
    The staff. It took 45 minutes to bring up 2 towels, I personally asked to exchanged the towels at reception and the lady sent me back to my room, after that i called 2-3 more times to ask for the towels( we wanted to shower since we were coming back from the pool)after 40 minutes one of the male staff knocks on our door to give is 2 blankets( he was told to bring us blankets) I immediately called reception no answer, i called again, no answer. And to be honest the pool was not very clean. We both speak Spanish so there wasnt any confusion. At 8:30 am we were woken up by one of the male staff entering our room with out permission, clearly and invasion of privacy and we couldnt even rest or sleep after that. When our check out was at 12pm. I was very mad at this point, would not stay again due to your staff.
    (Read More)

    Published on 23 Oct 2023

    Location & Nearby Places

    Juarez (3.4 Km from city center)

    Amberes 78 Colonia Juarez

    5 Nearby Attractions

    Chapultepec

    2.7 km

    Coyoacàn

    2.7 km

    Historic Centre of Mexico City (Centro Historico)

    3.1 km

    Xochimilco

    19.6 km

    Teotihuacan

    42.2 km

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    Top Facilities

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    All Facilities for Hotel Royal Reforma

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Sofa bed, Air conditioning, Interconnected room(s) available, Wardrobe or closet, Desk, Plunge pool, Shallow end, Iron, Rooftop pool, Safety deposit box.
    Food & Drink Wine/champagne, Restaurant, Breakfast in the room, Room service, Bar.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Wake-up service, Towels, Key card access, Alarm clock.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, Invoice provided, Tour desk, Valet parking, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Physical distancing rules followed.
    General Parking, Parking on site.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Pool with view, Fitness, Outdoor pool, Pool bar, Sun loungers or beach chairs.
    Transport Parking garage.
    Outdoor & View City view, Terrace, View.

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