Reviewers Mention: The Royal Reforma hotel offers a great stay with impeccably clean and comf (Read More)ortable rooms. The bathroom is clean and well-stocked with amenities. The staff is friendly and helpful, and the hotel has a luxurious feel. The location is convenient, close to transportation and historical sites. However, some guests found the beds to be hard and experienced issues with temperature control. Overall, it is a recommended stay for the price.
Reviewers Mention: One guest had a negative experience due to hard pillows and lack of sleep, (Read More) but the issue was resolved by the staff providing softer pillows. The location of the hotel is praised for being quiet despite being in a happening area. Another guest had a cold first night due to unresponsive staff regarding the air conditioning. However, overall, the hotel exceeded expectations and had friendly and helpful staff. The rooms were clean and basic, with good shower power. The hotel had a great pool and gym, and the buffet breakfast had an excellent selection. The location was ideal and the stay was enjoyable, with plans to return. Safety was also highlighted as a positive aspect.
Reviewers Mention: The Sofitel Mexico City Reforma is highly praised for its central location (Read More), upscale amenities, and great service. Highlights include the breakfast, rooftop bar, saltwater pool, and sweeping views. The rooms are clean and well-equipped with amenities like robes and Bluetooth speakers. Upgrading to a suite is recommended for a more luxurious experience. The hotel staff is attentive and goes above and beyond to make guests feel welcome. The spa services are also highly recommended. However, some guests have raised concerns about security in the surrounding area.