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Iberostar Grand Portals Nous

Ranked 50 out of 50 best hotels in magaluf

9.1
(391 reviews)

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Marcel Wanders

  • Max 2 Adults
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    This spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

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    Beach Level Room

  • Max 2 Adults
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    Offering views of the surrounding pine forest, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

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    Junior Suite Side Sea View

  • Max 2 Adults
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    Offering partial views of the sea, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

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    Junior Suite Sea View

  • Max 2 Adults
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    Offering sea views, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

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    Suite Sea View Penthouse

  • Max 2 Adults
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    The penthouse room features a large, private terrace with a hot tub, accessed by a spiral staircase inside the room. Located on the top floor, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer.

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    Naughty Suite

  • Max 2 Adults
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    This spacious suite includes unique features and facilities, such as:- Large round bed in the middle of the room- Ceiling mirror- Cushioned bed head- Chaise longue- R. Hutten ?sexy relaxy? chair- Dancing pole- Sensual fabrics and finishesAir conditioning, free WiFi and a flat-screen TV are also included.

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    Spa Suite

  • Max 2 Adults
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    This spacious suite includes relaxation and wellness facilities, such as:- Bathroom with a Sauna- Relaxation areaAir conditioning, free WiFi and a flat-screen TV are also included.

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    Junior Suite Sea View Panorama

  • Max 2 Adults
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    This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.

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    Deluxe Double Room

  • Max 2 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a minibar, a coffee machine, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

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    All Facilities for The Donna Portals

    Category Facilities
    Activities Live music/performance, Beach.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area, Pet bowls.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Soundproofing, Sofa bed, Wardrobe or closet, Iron, Safety deposit box, Tile/marble floor, Heating, Socket near the bed, Air conditioning, Desk, Shallow end, Hot tub.
    Food & Drink Wine/champagne, Breakfast in the room, Coffee machine, Special diet menus (on request), Room service, Restaurant, Minibar, Fruits, Outdoor furniture, Bar.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Common areas Sun terrace.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Solarium, Massage, Beachfront, Beauty Services, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Hammam, Outdoor pool, Body treatments, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Accessible parking, Parking garage.
    Outdoor & View Terrace, Patio, Inner courtyard view, Sea view, Garden view, Balcony.

    Guest Ratings For This Property

    9.1
    Based on 391 Reviews
    100% verified reviews

    Comfort

    9.56

    Cleanliness

    9.48

    Value For Money

    8.19

    Facilities

    9.28

    Reviewers Mention About The Donna Portals

    The Iberostar Grand Portals Nous is praised for its helpful and friendly staff, particularly Anna on reception. Guests enjoyed the lovely breakfast with a variety of buffet and cooked options. Some m (Read More)inor complaints include a broken coffee machine and an unheated pool. The rooms are described as stunning with exceptional views. The hotel is situated in a beautiful location, near the beach and a short walk from shops and restaurants. Overall, guests highly recommend the hotel and its excellent service.

    Guest Reviews

    Simon
    family with young children
    7.0
    Good
    Enjoyed the food and the staff were very friendly, if the pool had been heated it would been perfect
    Location and staff
    Pool was not heated and very cold, room was noisy, with ventilation system.

    Published on 01 Nov 2023

    Elizabeth
    young couple
    10.0
    Exceptional
    Exceptional
    Very friendly class place views stunning food lovely restful and quiet easy going place
    Said adults only but was lots children don't mind but we had someone not book as they had a 14 Yr old pent house hot tub wasn't full which was a bit of a disappointment

    Published on 23 Oct 2023

    Cathy
    with friends
    10.0
    Exceptional
    Beyond our expectations
    The staff was amazing! The food was fresh and fabulous. The rooms were beautiful and the bed was very comfortable. We were especially thankful to be given water as needed. We loved our stay and hope to return! Thank you!
    Loved everything!

    Published on 07 Oct 2023

    Nicky
    young couple
    10.0
    Exceptional
    Fabulous
    Had a fabulous last minute stay at this hotel. Staff were superb, went over and above on all occasions. Room and facilities were fabulous and breakfast very good. It was in a lovely quite bay but only 10-15 mins walk to the Port. Will definitely be returning

    Published on 05 Oct 2023

    Madeleine
    young couple
    10.0
    Exceptional
    Excellent in every way superb location
    The greeting at arrival was much appreciated, and the head waiter at breakfast was very good
    It was great having the yoga facility however 9.45am for an hour when breakfast finished at 11.am didnt give us time to attend it would have been better earlier say 9am.

    Published on 29 Sep 2023

    David
    young couple
    10.0
    Exceptional
    We went there for our honeymoon and stayed with friends. It was the highlight of our month long trip
    Breakfast was amazing, everything included including ale cart, prosecco and cold meats galore. Highlight for sure and the staff were all so welcoming and even upgraded our room upon learning it was our honeymoon. The happy hour was great too with a free drink provided to patrons to kick it off.

    Published on 28 Sep 2023

    Denise
    young couple
    8.0
    Very good
    A very enjoyable relaxing holiday the weather was perfect
    Excellent breakfast as very attentive staff
    The beach was disappointing after the first day as a digger spoilt the beach and took away a lot of the sun beds. The hill to the Main Street was difficult to climb as it was so steep

    Published on 24 Sep 2023

    Richard
    young couple
    10.0
    Exceptional
    Exceptional
    Great location, the hotel had fantastic facilities including a great spa.
    Nothing

    Published on 24 Sep 2023

    Kate
    young couple
    8.0
    Very good
    Wonderful hotel, great location. Beware the Porn Star Martinis - too good for your own good!
    The hotel is in a wonderful position overlooking a small beach and a short walk from the beaches in Portals. There are plenty of restaurants nearby but the food in the hotel is excellent with a really good selection of quality wines. The hotel itself is extremely stylish. The aircon is so quiet and discreet. Some members of staff were absolutely outstanding including Rosa on the front desk, Robert at the wellness/pool bar and most of the restaurant staff. The Cuban barman made the best Porn Star Martinis Ive ever tasted! The bed was extremely comfortable with the most luxurious sheets Ive ever encountered.
    Its hard to fault the hotel, but I would say that the room cleaning / turn down service was a bit hit and miss. The rooms are mainly white which means that if the floors havent been mopped then it is obvious. Most staff were extremely friendly and nothing was too much trouble. Sadly on Roberts days off at the pool it was difficult to get refreshments and the staff didnt seem very happy about having to deliver.

    Published on 23 Sep 2023

    Christelle
    young couple
    10.0
    Exceptional
    A perfect spot to stay
    The location of the hotel is incredible, right in front of you is a quiet private style beach but you can walk around to a little beach club or to peurto portals. The beachfront bar is fabulous and the rooms are modern and light.
    Sometimes the breakfast staff didn't get orders correct due to their english but were lovely.

    Published on 18 Sep 2023

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