Iberostar Tucan, Playa del Carmen, Mexico | Photos, Reviews & Deals @Holidify

About Iberostar Tucan

Wake to a blissful sea view at Iberostar Tucan, near Playacar Beach. This five-star accommodation has luxurious interiors and decor with an elegant ambience. Experience a gourmet feel at the four on- (Read More)site restaurants on the property. Spend a carefree retreat and relax at the beachfront, outdoor pool, and spa and wellness centre. A bar, a sauna, a picnic area, and a fitness centre are also available.

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Room Types Available

Standard (2 Adults)

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The spacious double room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower.

Standard (3 Adults)

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The spacious triple room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower.

Standard (4 Adults)

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The quadruple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower.

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Iberostar Tucan is featured in

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Guest Ratings For This Property

8.3

Based on 229 Reviews

100% verified reviews

Comfort

8.6

Cleanliness

8.61

Value For Money

7.85

Facilities

8.5

Guest Reviews

Marie

family with young children

9.0

Superb

Food very good, both in the buffet restaurant as on the beach. Yoga and zumba on the beach. Compliments to Wendy! Painting by the pool was great too.

Mini bar not stocked up properly. No information provision at check-in about what the hotel offers. There is an App but this is really not enough. We missed a lot of things because we found out late about the App. The hotel was nearly full so the sunbeds on the beach were not sufficient for all. Need to wake up early :-)

Published on 14 Dec 2023

Maria

young couple

10.0

Exceptional

Perfect place in the paradise

Everything was so awesome and beautiful. The restaurants had many healthy options. I dont have any negative to say. Its very close to all the xcaret parks which was very comfortable for transportation.

Very thing was beyond the expectations.

Published on 10 Nov 2023

Nina

group

8.0

Very good

It was my 6th time on this property, that about sums it up.

I love the property, its so pretty, and the wild creatures are amazing!

Its starting to show its age, some of the tiles in the pools are coming off, other small things need repair.

Published on 04 Oct 2023

Micheline

family with young children

4.0

Disappointing

very disappointed and poor value for money. wont be returning

the natural surroundings were lovely

on arrival our allocated room was not what we booked and was in dire need of refurbishment and a deep cleaning even though they informed us that we had been upgraded. To get a standard sun bed you would need to be up at 7am to get one. When we explained about the room, the staff at reception were sympathetic and outlined this was not uncommon for guests to be unhappy with the outdated rooms. In the end we had no alternative but to upgrade our room and join their star preferred club just to have a renovated room and to have access to a sun bed. it felt like everything was an up sell and became an expensive trip for an average stay. We had already spent a couple of weeks in Mexico and this was by far the worst value for money we experienced. definitely does not deserve a 5 star rating.

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Published on 20 Jul 2023

Hillary

solo traveller

10.0

Exceptional

The BEST Vacation Ever!

This was an exceptional vacation. It was perfect in every way imaginable. Every staff member that I came in contact with treated me like family. I was greeted warmly when I checked in. I upgraded to a Caribbean Sea front room and I can truly say I was literally living on the waterfront for a week. Well worth the upgrade cost! My room was cleaned every day and the ladies went above and beyond in their service. The entire resort was spotless. Cleaning, landscaping, smiles, entertainment. Every day exceeded the previous one. The food displays at the buffet were over the top fabulous. Souffls, cheeses, breads, salads, carving stations, paella. cheeses. I could go on and one. Food non stop. The reservation dining experience was on par to anything I have eaten in Philadelphia, New York or San Diego. Seafood was so fresh. The BBQ was reminiscent of some of the finest halls in Brooklyn, Austin or St. Louis. I truly loved everything about Iberostar Tucan!

(Read More)

Published on 07 Jul 2023

Location & Nearby Places

Playacar Zona Hotelera (3.5 Km from city center)

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar - Show on map

4 Nearby Attractions

Beach Time

0.9 km

Visit a Cenote

2.7 km

Explore the Mayan ruins

3.5 km

Eco-parks

3.8 km

Top Facilities

Bar

Wifi

Spa

Beach

Pool

Garden

Concierge service

Children's playground

Food

Shuttle service

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Iberostar Tucan

About Iberostar Tucan

Check Room Options And Availability

Room Types Available

Iberostar Tucan is featured in

Other Recommended Stay Options

Other Stays Nearby Iberostar Waves Tuc�n

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Guest Ratings For This Property

Guest Reviews

Marie

Superb

Superb

Maria

Exceptional

Perfect place in the paradise

Nina

Very good

It was my 6th time on this property, that about sums it up.

Micheline

Disappointing

very disappointed and poor value for money. wont be returning

Hillary

Exceptional

The BEST Vacation Ever!

Mark

Very good

Medium sized nature reserve to enjoy the beach and some jungle

Christopher

Exceptional

Exceptional

Sophie

Disappointing

We got robbed, hugely worrying & stessful- so not a great spend of our savings.

Wanda

Superb

We loved staying there and would do it again.

Marina

Very good

a good getaway

Location & Nearby Places

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