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About Intercontinental Cairo Citystars
Located just minutes away from Cairo International Airport in the heart of the Heliopolis, Intercontinental Cairo Citystars is renowned for its exquisitely furnished rooms, impeccable services and au (Read More)thentic multi-cuisine meals which its patrons enjoy unfailingly. With its warm and hospitable ambience standing up to global standards, the hotel is a commendable location for travelers looking for a truly immersive experience.
This air-conditioned Standard Double Room features free WiFi, a seating area, a flat-screen TV, a work desk, an electric kettle and iron with ironing facilities. The bathroom is fitted with a bath and shower and offers free toiletries, bathrobes, slippers and a hairdryer.
This air-conditioned Classic King Room features free WiFi, a seating area, a flat-screen TV, a work desk, an electric kettle and iron with ironing facilities. The bathroom is fitted with a bath and shower and offers free toiletries, bathrobes, slippers and a hairdryer.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
The noise of the street. Windows are not well sealed and noise proof
Published on 01 Jan 2024
Sabreena
family with young children
10.0
Exceptional
First class service in good location
Beautiful hotel. Right next to a huge mall. Lots of shops and restaurants. Lovely pool. Attentive staff. Big rooms.
Nothing
Published on 01 Jan 2024
Ziad
family with young children
5.0
Passable
Passable
location
needs renovation
Published on 31 Dec 2023
Abdullah
review category business travellers
7.0
Good
Good
The location; crew; breakfast
Sound isolation in the building is not tight. You can easily hear the sounds coming from the cars horns in the street while you stay in the 11th floor; as well as sounds from the corridor.. literally!
Published on 30 Dec 2023
Jean
review category business travellers
7.0
Good
I will not recommend this hotel to anyone.
Management lack of caring for customers. Their General Manager did not care about customers or any issues related to customer service or satisfaction. We had issues with one of the facility that is part of the hotel property where the workers in this facility were ripping off my daugher with very high unreasonable price the next day for hair care and they lied to her about pricing. When we complained to the GM, he showed absolutely no compassion for customers.
Published on 26 Dec 2023
Ayman
family with young children
10.0
Exceptional
Great
Room was excellent, breakfast was more than great, huge varieties with excellent taste and perfect service
Published on 23 Dec 2023
Agama
solo traveller
10.0
Exceptional
The hotel is luxurious.
Great menu that was delicious
Daily fruit supply
Published on 22 Dec 2023
Sulaiman
solo traveller
7.0
Good
Will never stay in this hotel.
The staff members were very corporate, especially the recipient Miss. Mayar Mohammad, as she was very helpful and provided good support for me.
The room furniture was very old. Toilet was below standards. There are no amenities at all like dental or shaving kits. These small items cost nothing but very useful if provided.
All Facilities for Intercontinental Cairo Citystars, an IHG Hotel
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Billiards.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room.
Accessibility
Upper floors accessible by elevator, Toilet with grab rails, Emergency cord in bathroom.
Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Air conditioning, Desk, Shallow end, Carpeted.
Food & Drink
Wine/champagne, Breakfast in the room, Special diet menus (on request), Kid meals, Room service, Electric kettle, Snack bar, Restaurant, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Kids' pool, Beauty Services, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hammam, Outdoor pool, Manicure, Personal trainer, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body treatments, Pedicure, Pool bar, Spa and wellness centre, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service.
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