InterContinental Hayman Island Resort, an IHG Hotel, Airlie Beach

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Room Types Available

Premium King Room with Lagoon and Ocean View

Max 2 Adults

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This luxury room features a four-poster bed and floor-to-ceiling windows with ocean view. The ensuite bathroom comes with a separate bath and dressing room.54 SqM Room with Lagoon Ocean View Separate Bath and Walk-in Shower Balcony Single Sofa Bed

One-Bedroom Suite Pool View

Max 2 Adults

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This one-bedroom suite has views of the Hayman pool and Coral Sea from your private double balcony. Featuring a separate spacious lounge area, the suite comes with a separate bath and shower and a dressing room.75 SqM Suite with Pool View Ocean View Living Dining Areas Separate Bath and Walk-in Shower Balcony Outdoor Living Area

Classic Room

Max 2 Adults

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This room features an open-plan living space, a private alfresco courtyard, an outdoor shower, and a double or twin bed. The bathroom has a separate shower, and bathtubWhen you arrive at the hotel we will do our best to meet your room type preference This is subject to availability and cannot be guaranteed

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InterContinental Hayman Island Resort, an IHG Hotel is featured in

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Guest Ratings For This Property

8.5

Based on 369 Reviews

100% verified reviews

Comfort

8.8

Cleanliness

8.87

Value For Money

7.69

Facilities

8.89

Reviewers Mention About InterContinental Hayman Great Barrier Reef

The staff at the InterContinental Hayman Island Resort are praised for their professionalism and attentiveness during a cyclone evacuation. The rooms and facilities are described as breathtaking and (Read More)clean, with impressive views and AI-controlled amenities. However, the quality of food and drinks was disappointing, with one guest even requesting a refund twice. Recommended nearby activities include a helicopter ride to Whitehaven Beach but caution is advised when doing the island walk in the heat of the day.

Guest Reviews

Rosa

family with young children

9.0

Superb

Relaxing, clean, organised the Island is beautiful

A little overpriced on food and drinks, portions were small

Published on 02 Jan 2024

Anonymous

young couple

4.0

Disappointing

Will not be coming again

The rain shower, the beach and the tooth brush

Room is tired, towels not clean, room not fully serviced before arrival, breakfast buffet below average, under staffed for peak season, not enough chairs set up on the beach.

Published on 29 Dec 2023

Mitchel

young couple

3.0

Poor

Disappointed

Bed room was lovely Pool space Gym Spa Water activities And location

Firstly, there was very little communication from the venue prior to our arrival with check in and check out times, additionally the ferry times to and from Hamilton Island. It was finally confirmed for 2pm check in and a late check out (yet to be confirmed) by phone on the 18th December. I had to call on multiple days, just to get this information. Upon arrival had a great tour by Paul (health and safety manager), he once again said check in will be 2 pm, he left us in Bam Bam bar at 1:30 and said someone will be in touch shortly to say our room would be ready. 45 mins later, no one was in touch so we called reception, found out our room wasnt free, we couldnt access our clothes/ bags for swim gear. So we went for a walk and in this time I also purchased swim trunks just to make the most of the 24 hours we had at the resort. A purchase I didnt think I needed to make. 4:05 finally able to check in and get to the room and our clothes. In this time I had been to reception three times and called from two different bars. Each time was told the same thing, room is being cleaned at that moment and wont be long. So apparently it was being cleaned for just over 2 hours. We also wanted to make the most out of our time at the resort due to the little time we had. So whilst waiting for the room we went and spoke to your staff at the activities desks, we were worried about timings with leaving on the boat. At which point we were told, for the first time, our departure time the next day, how it works and also where the boat would drop us. I was informed that we would be dropped at Airlie beach, not the arranged Hamilton Island. During my email and phone calls with your team on the build up, I made it clear we had already arranged the ferry back to Shut Harbour from Hamilton. This now meant that I had to sort my own travel/ taxi from Airlie to Shute Harbour (where my car is) and I have spent over $300 due to the ferry prices from Hamilton to the mainland.

(Read More)

Published on 22 Dec 2023

Alexander

young couple

8.0

Very good

Expensive but pretty wonderful

The hotel is beautiful and the location is amazing. The beach is really nice and we saw turtles, stingrays and reef sharks. We really liked the hotel room as well - clean, modern and functional design. We enjoyed the complimentary water sports and tennis court facilities.

We had a couple of issues that we flagged to the general manager Ben which he promptly resolved. One was that cook to order omelettes took a long time to prepare on our first day at breakfast but we didnt have that issue again on the other days. The other issue was that we werent able to book the Lanflord island excursion as it was fully booked everyday we were there, but Ben was able to get us onto an excursion. we appreciated him resolving our issues and that is the kind of service you expect when paying so much for what is ultimately a very expensive hotel.

Published on 22 Dec 2023

Catherine

young couple

9.0

Superb

Breakfast great, location brilliant

Had to find where everything was, like restaurants and cafe ourselves.

Published on 22 Dec 2023

Alessandra

family with young children

6.0

Pleasant

Lovely family holiday in an amazing location.

Location, the beach and friendly staff the infinity pool and service the beach and facility around pool and beach the recreation centre.

I felt often uncomfortable in the room we were, the room has lot of humidity and some of the air system lick water also in other facility of the resort. the food was ok however I think they should have more choices and check quality for fish and meat better, the first day we had some very smelly meat and not high quality fish. The cleaning was very low in the room, there was mould and dust plenty of dust under the bad and around furnitures and the blinder were really dirty, so were the pillows and the air was just smelly they change room for us which was better but still lot of dust and the carpet had stain and also the shower outside need a lot of maintenances was rusty and the wall had mould. it is hard to maintain facility in such a wild contest but if there are great maintenances every day and attention for details I think this could exceed. Also, the kids club looks more a child care than an entertaining place for kids and the majority of the toys are old and broken. I spent half of one of the day of my holiday to find a solution with our room and yes the manager was accomodating however didn't offer any special attention which usually you expect from a place like this.

(Read More)

Published on 16 Dec 2023

Top Facilities

Bar

Wifi

Spa

Beach

Pool

Garden

Concierge service

Children's playground

Food

Shuttle service

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InterContinental Hayman Island Resort, an IHG Hotel

Check Room Options And Availability

Room Types Available

InterContinental Hayman Island Resort, an IHG Hotel is featured in

Other Recommended Stay Options

Other Stays Nearby InterContinental Hayman Great Barrier Reef

Other Resort Stays For You

Guest Ratings For This Property

Reviewers Mention About InterContinental Hayman Great Barrier Reef

Guest Reviews

Rosa

Superb

Superb

Anonymous

Disappointing

Will not be coming again

Mitchel

Poor

Disappointed

Alexander

Very good

Expensive but pretty wonderful

Catherine

Superb

Superb

Ellen

Good

See above

Alessandra

Pleasant

Lovely family holiday in an amazing location.

Shelley

Exceptional

Best holiday of our lives! We were all so happy & taken care of! My daughter loved every minute, especially swimming

Tracey

Exceptional

The staff are simply wonderful. Nothing is too much to ask and they go above and beyond to make the stay a pleasurable e

Peter

Passable

Amazing resort but needs to work on service

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