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InterContinental Hayman Island Resort, an IHG Hotel

Ranked 12 out of 16 resorts in airlie beach

8.5
(360 reviews)

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Premium King Room with Lagoon and Ocean View

  • Max 2 Adults
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    This luxury room features a four-poster bed and floor-to-ceiling windows with ocean view. The ensuite bathroom comes with a separate bath and dressing room.54 SqM Room with Lagoon Ocean View Separate Bath and Walk-in Shower Balcony Single Sofa Bed

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    One-Bedroom Suite Pool View

  • Max 2 Adults
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    This one-bedroom suite has views of the Hayman pool and Coral Sea from your private double balcony. Featuring a separate spacious lounge area, the suite comes with a separate bath and shower and a dressing room.75 SqM Suite with Pool View Ocean View Living Dining Areas Separate Bath and Walk-in Shower Balcony Outdoor Living Area

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    Classic Room

  • Max 2 Adults
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    This room features an open-plan living space, a private alfresco courtyard, an outdoor shower, and a double or twin bed. The bathroom has a separate shower, and bathtubWhen you arrive at the hotel we will do our best to meet your room type preference This is subject to availability and cannot be guaranteed

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    Beachfront Pool Villa

  • Max 2 Adults
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    This double room features a electric kettle, tea/coffee maker and private pool.120 SqM Villa with Private Pool Beach Access Living Area Walk-in Shower Freestanding Bath Outdoor Shower Balcony Outdoor Living Area Daybed Adults Only

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    One-Bedroom Suite with Pool Access

  • Max 2 Adults
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    This suite features a balcony, seating area and tea/coffee maker.75 SqM Suite with Direct Pool Access Living Dining Areas Separate Bath and Walk-in Shower Balcony Adults Only

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    Premium King Room with Lagoon View

  • Max 2 Adults
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    This double room has a balcony, minibar and sofa.54 SqM Room with Lagoon View Separate Bath and Walk-in Shower Balcony Single Sofa Bed

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    One-Bedroom Suite with Lagoon View

  • Max 3 Adults
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    This suite has a balcony, seating area and dining area.90 SqM Suite with Lagoon View Living Dining Areas Walk-in Shower Freestanding Bath Balcony

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    Two-Bedroom Suite with Ocean View

  • Max 4 Adults
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    This double room features a balcony, seating area and bathrobe.114 SqM Suite with Pool View Ocean View 1 King bed 2 Single beds Living Dining Areas Separate Bath and Walk-in Shower Balcony Outdoor Living Area

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    One-Bedroom Hayman Suite

  • Max 3 Adults
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    This suite has a balcony, iPad and tea/coffee maker.92 SqM Suite with Ocean View Lagoon View 1 King Bed Living Dining Areas Separate Bath and Walk-in Shower Balcony Outdoor Living Area Top Floor

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    One-Bedroom Suite with Beachfront Pavilion

  • Max 2 Adults
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    This suite's special feature is the pool with a view. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views.

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    Four-Bedroom Hayman Residence

  • Max 8 Adults
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    This apartment's standout feature is the pool with a view. The apartment's kitchenette, which has a refrigerator and a tea and coffee maker, is available for cooking and storing food. The spacious apartment offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

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    Premium King Room with Beach Access

  • Max 2 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

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    Premium Twin Room with Lagoon and Ocean View

  • Max 2 Adults
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    The spacious twin room provides air conditioning, a minibar, a balcony with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 3 beds.

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    Two-Bedroom Hayman Suite

  • Max 4 Adults
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    The spacious suite offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The suite's kitchenette, which features a refrigerator, is available for cooking and storing food. This suite has a tea and coffee maker, a seating area, flat-screen TV with streaming services, as well as wine/champagne for guests.

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    Classic King Room with Courtyard View

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

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    All Facilities for InterContinental Hayman Island Resort, an IHG Hotel

    Category Facilities
    Activities Water sport facilities on site, Billiards, Squash, Snorkelling, Bike tours, Beach, Fishing, Darts, Table tennis, Diving, Live music/performance, Windsurfing, Tennis equipment, Hiking, Canoeing, Tennis court, Walking tours, Temporary art galleries.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Hand sanitiser.
    Safety features Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Lower bathroom sink, Visual aids: Tactile signs, Visual aids: Braille, Auditory guidance, Non-smoking rooms, Non-smoking throughout, Higher level toilet, Designated smoking area.
    Accessibility Toilet with grab rails, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Additional bathroom, Slippers, Hairdryer, Bath, Shower, Private bathroom, Bath or shower, Toilet paper, Free toiletries, Toilet, Bathrobe.
    Room Amenities Sofa, Private entrance, Iron, Fold-up bed, Private pool, Heating, Socket near the bed, Hardwood or parquet floors, Air conditioning, Desk, Mosquito net, Fan, Sofa bed, Wardrobe or closet, Dressing room, Seating Area, Safety deposit box, Tile/marble floor, Ironing facilities, Heated pool, Infinity pool, Shallow end.
    Food & Drink Wine/champagne, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Room service, Refrigerator, Restaurant, Dining table, Bar, Kitchenette, Dining area, Outdoor dining area, Electric kettle, Snack bar, Minibar, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Security alarm, Smoke alarms, CCTV outside property.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Linen, Wake-up service, Key access, Key card access, Wake up service/Alarm clock, Alarm clock.
    Media & Technology Flat-screen TV, TV, Streaming service (like Netflix), iPad, Laptop safe, Satellite channels, Telephone, Pay-per-view channels, Cable channels, Radio.
    Common areas Sun terrace, Chapel/shrine, Picnic area, Shared lounge/TV area, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas.
    Reception services Tour desk, 24-hour front desk, Private check-in/check-out, Luggage storage, Concierge service, Express check-in/check-out.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Physical distancing rules followed, Contactless check-in/check-out.
    General WiFi available in all areas.
    Entertainment and family services Strollers, Kids' club, Children's playground, Entertainment staff, Indoor play area, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
    Pool and wellness Steam room, Massage, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Hair colouring, Swimming pool, Foot massage, Fitness centre, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Couples massage, Neck massage, Body treatments, Head massage, Salt-water pool, Pedicure, Spa and wellness centre, Hand massage, Sun loungers or beach chairs, Sun umbrellas, Outdoor pool (all year), Kids' pool, Beachfront, Body scrub, Spa lounge/relaxation area, Yoga classes, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness classes, Fitness, Personal trainer, Back massage, Waxing services, Hair treatments, Pool bar, Full body massage.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Lake view, Balcony, Terrace, Patio, Pool view, Landmark view, View, Sea view, Garden view.
    Shops Barber/beauty shop, Minimarket on site.

    Guest Ratings For This Property

    8.5
    Based on 360 Reviews
    100% verified reviews

    Comfort

    8.84

    Cleanliness

    8.84

    Value For Money

    7.59

    Facilities

    8.89

    Reviewers Mention About InterContinental Hayman Island Resort, an IHG Hotel

    The staff at the InterContinental Hayman Island Resort are praised for their professionalism and attentiveness during a cyclone evacuation. The rooms and facilities are described as breathtaking and (Read More)clean, with impressive views and AI-controlled amenities. However, the quality of food and drinks was disappointing, with one guest even requesting a refund twice. Recommended nearby activities include a helicopter ride to Whitehaven Beach but caution is advised when doing the island walk in the heat of the day.

    Guest Reviews

    Rosa
    family with young children
    9.0
    Superb
    Superb
    Relaxing, clean, organised the Island is beautiful
    A little overpriced on food and drinks, portions were small

    Published on 02 Jan 2024

    Anonymous
    young couple
    4.0
    Disappointing
    Will not be coming again
    The rain shower, the beach and the tooth brush
    Room is tired, towels not clean, room not fully serviced before arrival, breakfast buffet below average, under staffed for peak season, not enough chairs set up on the beach.

    Published on 29 Dec 2023

    Mitchel
    young couple
    3.0
    Poor
    Disappointed
    Bed room was lovely Pool space Gym Spa Water activities And location
    Firstly, there was very little communication from the venue prior to our arrival with check in and check out times, additionally the ferry times to and from Hamilton Island. It was finally confirmed for 2pm check in and a late check out (yet to be confirmed) by phone on the 18th December. I had to call on multiple days, just to get this information. Upon arrival had a great tour by Paul (health and safety manager), he once again said check in will be 2 pm, he left us in Bam Bam bar at 1:30 and said someone will be in touch shortly to say our room would be ready. 45 mins later, no one was in touch so we called reception, found out our room wasnt free, we couldnt access our clothes/ bags for swim gear. So we went for a walk and in this time I also purchased swim trunks just to make the most of the 24 hours we had at the resort. A purchase I didnt think I needed to make. 4:05 finally able to check in and get to the room and our clothes. In this time I had been to reception three times and called from two different bars. Each time was told the same thing, room is being cleaned at that moment and wont be long. So apparently it was being cleaned for just over 2 hours. We also wanted to make the most out of our time at the resort due to the little time we had. So whilst waiting for the room we went and spoke to your staff at the activities desks, we were worried about timings with leaving on the boat. At which point we were told, for the first time, our departure time the next day, how it works and also where the boat would drop us. I was informed that we would be dropped at Airlie beach, not the arranged Hamilton Island. During my email and phone calls with your team on the build up, I made it clear we had already arranged the ferry back to Shut Harbour from Hamilton. This now meant that I had to sort my own travel/ taxi from Airlie to Shute Harbour (where my car is) and I have spent over $300 due to the ferry prices from Hamilton to the mainland.

    Published on 22 Dec 2023

    Alexander
    young couple
    8.0
    Very good
    Expensive but pretty wonderful
    The hotel is beautiful and the location is amazing. The beach is really nice and we saw turtles, stingrays and reef sharks. We really liked the hotel room as well - clean, modern and functional design. We enjoyed the complimentary water sports and tennis court facilities.
    We had a couple of issues that we flagged to the general manager Ben which he promptly resolved. One was that cook to order omelettes took a long time to prepare on our first day at breakfast but we didnt have that issue again on the other days. The other issue was that we werent able to book the Lanflord island excursion as it was fully booked everyday we were there, but Ben was able to get us onto an excursion. we appreciated him resolving our issues and that is the kind of service you expect when paying so much for what is ultimately a very expensive hotel.

    Published on 22 Dec 2023

    Catherine
    young couple
    9.0
    Superb
    Superb
    Breakfast great, location brilliant
    Had to find where everything was, like restaurants and cafe ourselves.

    Published on 22 Dec 2023

    Ellen
    young couple
    7.0
    Good
    See above
    Rooms & pools were nice but my bed was so soft I had to sleep in the sofa. The food was less than expected and we booked a jet ski tour that wasnt a four at all just a race to go fast out and backs I was billed for the stay the in the ferry ride back to the mainland I was told they didnt bill me so they insured I give them my credit card. I later had 2 charges on my credit card. I called complain but no one has gotten back with me. Not have I revive a refund.
    See above

    Published on 18 Dec 2023

    Alessandra
    family with young children
    6.0
    Pleasant
    Lovely family holiday in an amazing location.
    Location, the beach and friendly staff the infinity pool and service the beach and facility around pool and beach the recreation centre.
    I felt often uncomfortable in the room we were, the room has lot of humidity and some of the air system lick water also in other facility of the resort. the food was ok however I think they should have more choices and check quality for fish and meat better, the first day we had some very smelly meat and not high quality fish. The cleaning was very low in the room, there was mould and dust plenty of dust under the bad and around furnitures and the blinder were really dirty, so were the pillows and the air was just smelly they change room for us which was better but still lot of dust and the carpet had stain and also the shower outside need a lot of maintenances was rusty and the wall had mould. it is hard to maintain facility in such a wild contest but if there are great maintenances every day and attention for details I think this could exceed. Also, the kids club looks more a child care than an entertaining place for kids and the majority of the toys are old and broken. I spent half of one of the day of my holiday to find a solution with our room and yes the manager was accomodating however didn't offer any special attention which usually you expect from a place like this.

    Published on 16 Dec 2023

    Shelley
    family with young children
    10.0
    Exceptional
    Best holiday of our lives! We were all so happy & taken care of! My daughter loved every minute, especially swimming
    Loved the pools! The location was magical. Absolute paradise! We loved ilevery minute! Was a huge splurge, but was so worth it! Every staff member went above & beyond, with such genuine kindness, creating such a warm atmosphere. The buffets were exceptional. Every detail was thoughtful & special.
    Having to leave! Devastated to go!

    Published on 08 Dec 2023

    Tracey
    young couple
    10.0
    Exceptional
    The staff are simply wonderful. Nothing is too much to ask and they go above and beyond to make the stay a pleasurable e
    Everything was amazing

    Published on 12 Nov 2023

    Peter
    family with young children
    5.0
    Passable
    Amazing resort but needs to work on service
    The resort facilities are great, pools were lovely and clean, scenic location!
    Severely understaffed and under resourced which led to long wait times and poor service. Restaurants ran out of menu items on most days. The staff are lovely but very inexperienced.

    Published on 12 Nov 2023

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