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About Kimpton Kitalay Samui, an IHG Hotel
The Kimpton Kitalay Samui, an IHG Hotel, is a stunning resort located in Koh Samui, Thailand. With top-notch service and attention to detail, it offers a luxurious and memorable experience. The spaci (Read More)ous rooms are beautifully decorated and well-equipped, some even featuring a standalone bath. The resort boasts multiple pools, including a pool with floating bean bags and direct access to a gorgeous beach. Guests can enjoy delicious meals and a sumptuous breakfast at on-site restaurants and bars. The spa and wellness facilities are exceptional, providing a range of treatments and services. Overall, the Kimpton Kitalay Samui is a perfect retreat for a relaxing and enjoyable vacation.
The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
The spacious suite offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guests will have a special experience as the villa offers a private pool. Providing free toiletries and bathrobes, this villa includes a private bathroom with a bath, a shower and a bidet. The air-conditioned villa provides a flat-screen TV, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
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Essential King Room with Resort View and Pool Access
The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
The spacious twin room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.
The spacious suite offers air conditioning, soundproof walls, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
This villa's special feature is the pool with a view. Providing free toiletries and bathrobes, this villa includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned villa provides a flat-screen TV, a private entrance, soundproof walls, a minibar as well as sea views. The unit offers 1 bed.
This villa's special feature is the pool with a view. Featuring free toiletries and bathrobes, this villa includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned villa features a flat-screen TV, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 3 beds.
The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
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Essential Twin Room with Resort View and Pool Access
The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
The spacious double room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
- Staffs arent attentive and friendly in general
- No service at the poolside; guests have to fight for the nice sunbed (only 9 of them); no one to welcome you nor take care of you: you hardly see staffs around
- at breakfast, you see servicing area with 3 big plastic trays and waitstaffs reorganized used dishes (simply gross)
- only 1 box of tissues for the King suite which we just found it ridiculous
- they forgot to make up the room one morning
- used plates were left outside of the door from late afternoon till next noon still no one picked up
- the worst is we had to lug our luggage to our car as we scheduled luggage pick up at 9am, no one came until 09:20 so we managed on our own. The worst of the worst is the staffs at the front lobby saw us doing it and still didnt offer any assistance
- there is absolutely no one experience that we found it amazing
- last but not least, the gowns in the room stinks
- the most attentive staff was the one who came to our room to check the mini bar and took photos of the mini bar area. He came few minutes after I called guest service to arrange luggage pick up at 9am
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Published on 03 Jan 2024
Andrew
young couple
9.0
Superb
Great service, cool poolside room, delicious food
The pool! Breakfast good. food in fish house dinner was amazing as well as boho for lunch
New Years party was boring
Published on 02 Jan 2024
Trent
young couple
5.0
Passable
Nice property but could really do more by way of service
Good location and new hotel
Service poolside and seating really disappointing for such a big resort
Published on 25 Dec 2023
Thierry
family with young children
6.0
Pleasant
Pleasant
Nice resort. Amazing room.
Mid distance between Chaweng and Bophut
Unfortunately the waves bring a lot of rubbish on the beach. Lack of staff and therefore poor service. Not at the level of a 5 stars hotel.
Published on 24 Dec 2023
Rachel
solo traveller
10.0
Exceptional
AMAZING! Hope to come back soon. Thanks for a lovely stay
Everything! Beautiful, clean, nice stuff, fast room service, great drinks and lovely food
Prices of the restaurant are a bit high for Thailand
Published on 23 Dec 2023
Adriana
solo traveller
10.0
Exceptional
Amazing place!
All the staff was very kind. Very relaxing and beautiful place. Wonderful swimming pools, amazing SPA. Very good and diverse breakfast, very fine restaurants. All you can wish for a wonderful holiday.
The air conditioning was difficult to turn off, but the management and staff were very responsive and helpful. The sea was full of algae, but the swimming pools were a great alternative.
Published on 13 Dec 2023
Anton
family with young children
10.0
Exceptional
Fantastic place.
Everything was great we enjoyed staying at this lovely place.
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Published on 29 Nov 2023
Julian
young couple
10.0
Exceptional
Could not have been better.
This was honestly the best hotel we have been to so far. It is impressive how professional, friendly and considerate not a single staff member but every single person working there was. E.g. when we walked near someone with a leaf blower at work, they stopped their work and greeted us and waited until we were far away so we would not be bothered by the noise. When we brought back the bikes we used from the hotel, someone came running out so we didn't have to move the bikes to where they belong. Our blankets got replaced twice a day and the room service was thorough. The breakfast was amazing and I can highly recommend the the fish restaurant as well for dinner. Everything about the room and the hotel was very modern and felt spacious. We used the cleaning service once and the shirts were pressed better than I could myself. There was really nothing that we felt needed to be improved.
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Published on 28 Nov 2023
Ajay
family with young children
10.0
Exceptional
Great place to stay
Breakfast was wonderful. It was like a brunch Breakfast is till 11 am . It is a resort. Good facilities . Staff is helpul.
They were a bit short staffed.
Published on 28 Nov 2023
Minna
group
10.0
Exceptional
Excellent
Amazing! Got a good deal on monsoon season so great value for money. Beaches are not good in Samui in general but the pool was amazing
All Facilities for Kimpton Kitalay Samui, an IHG Hotel
Category
Facilities
Activities
Water sport facilities on site, Live music/performance, Cycling, Billiards, Happy hour, Water park, Bike tours, Beach, Cooking class, Walking tours, Themed dinner nights, Table tennis, Tour or class about local culture.
Business facilities
Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Lift, Designated smoking area, Pet bowls.
Sofa, Soundproofing, Drying rack for clothing, Wardrobe or closet, Dressing room, Clothes rack, Private entrance, Seating Area, Iron, Safety deposit box, Tile/marble floor, Private pool, Socket near the bed, Air conditioning, Infinity pool, Desk, Shallow end.
Food & Drink
Wine/champagne, Breakfast in the room, Coffee machine, Kid meals, Dining area, Outdoor dining area, Room service, Refrigerator, Electric kettle, Snack bar, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology
Flat-screen TV, Telephone, TV.
Common areas
Sun terrace, Garden, Picnic area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Pets allowed, Free parking.
Entertainment and family services
Strollers, Kids' club, Children's playground, Indoor play area, Evening entertainment, Kids' outdoor play equipment, Babysitting/child services.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Swimming pool toys, Massage, Kids' pool, Beachfront, Pool with view, Spa/wellness packages, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Water slide, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Foot bath, Outdoor pool, Personal trainer, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Head massage, Pool bar, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off.
Outdoor & View
Terrace, Patio, Pool view, View, Sea view, Balcony, Garden view.
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