Kotra Haveli

Activities

• Bike tours
• Walking tours
• Temporary art galleries
• Cooking class
• Horse riding
• Tour or class about local culture

Business facilities

• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Accessibility

• Accessible by lift
• Walk in shower

Bathroom

• Bath
• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Additional bathroom
• Body soap
• Conditioner
• Toilet
• Bidet
• Additional toilet
• Shower cap
• Hairdryer
• Shampoo

Room Amenities

• Sofa
• Trash cans
• Soundproofing
• Tile/marble floor
• Non feather pillow
• Air conditioning
• Ironing facilities
• Heating
• Wardrobe or closet
• Extra long beds (> 2 metres)
• Clothes rack
• Desk
• Socket near the bed
• Cleaning products
• Seating area
• Iron
• Safety deposit box
• Fan
• Pants press

Food & Drink

• Wine/champagne
• Special diet menus (on request)
• Electric kettle
• Kid meals
• Restaurant
• Kid friendly buffet
• Outdoor furniture
• Packed lunches
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Cctv outside property
• Fire extinguisher

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Trouser press
• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Towels/sheets (extra fee)
• Wake up service
• Lockers
• Towels
• Wake up service/alarm clock
• Key access
• Linen

Media & Technology

• Cd player
• Cable channels
• Laptop safe
• Tv
• Flat screen tv
• Telephone

Food & drink safety

• Food can be delivered to guest accommodation
• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Invoice provided
• Tour desk
• Atm/cash machine on site
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Parking
• Wifi available in all areas

Transport

• Airport shuttle
• Accessible parking
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Airport pick up

Pool and wellness

• Steam room
• Massage
• Foot bath
• Spa/wellness packages
• Neck massage
• Spa facilities
• Head massage
• Spa and wellness centre
• Back massage
• Full body massage
• Spa lounge/relaxation area
• Massage chair
• Hand massage
• Yoga classes

Outdoor & View

• Quiet street view
• City view
• Terrace
• Mountain view
• Landmark view
• Inner courtyard view

Shops

• Minimarket on site
• Barber/beauty shop