Lake Nona Wave Hotel

Activities

• Happy hour
• Live music/performance
• Temporary art galleries
• Golf course (within 3 km)

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Visual aids: braille
• Facilities for disabled guests
• Pet basket
• Soundproof rooms
• Higher level toilet
• Pet bowls
• Lower bathroom sink
• Auditory guidance
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Accessibility

• Toilet with grab rails
• Emergency cord in bathroom

Room Amenities

• Air conditioning
• Heating
• Seating area
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Snack bar
• Kid meals
• Vending machine (drinks)
• Restaurant
• Vending machine (snacks)
• Outdoor furniture
• Room service
• Bar

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Services

• Wifi
• Free wifi
• Internet services

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Key access
• Key card access

Common areas

• Picnic area
• Sun terrace
• Shared lounge/tv area
• Games room
• Garden

Food & drink safety

• Food can be delivered to guest accommodation
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Valet parking
• Atm/cash machine on site
• Private check in/check out
• Luggage storage
• 24 hour front desk

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Private parking
• Pets allowed
• Parking
• Parking on site

Entertainment and family services

• Evening entertainment
• Board games/puzzles
• Nightclub/dj

Pool and wellness

• Sun umbrellas
• Steam room
• Swimming pool
• Swimming pool
• Fitness centre
• Fitness classes
• Spa/wellness packages
• Fitness
• Spa facilities
• Outdoor pool
• Personal trainer
• Spa and wellness centre
• Spa lounge/relaxation area
• Fitness/spa locker rooms
• Sun loungers or beach chairs
• Yoga classes

Transport

• Accessible parking
• Car hire
• Parking garage

Outdoor & View

• Terrace