I arrive there at 4 AM on the 20th and left at around 4 AM on the 21st almost exactly 24 hours, and they charge me approximately 400+ euros. For two complete days.
The gentleman at the front desk, voluntarily offered a 20+ euro discount, and was very friendly.
However, I feel cheated for a lack of a better word.
THE REASON BEING THIS: In the past 15 months I have spent at least 20 days at your establishment. My entire family books for rooms for half the month of July last summer. I have lunch and meetings there on a regular basis points being I am a good customer at a hotel and establishments which has customer satisfaction and customer service for this business values. Just save business not only did not reward me any kind of discount for my loyalty, but on my previous day, gave me a suite with a leaking ceiling. A leak that had a sound so bad. I left the hotel at 2am. On that trip not only did they not give me a discount for the Chinese torture in there sweet but did not even allow me to have a late check o
Like a fool I decided to go there and give him another chance . They charge me $180 for my first four hours. And $220 for the next 24. Again, no problem its not about the money. But when I come to sleep at 2 AM to find out that theres a puddle of water in my bed. That couldve been anything from your end to washing detergent. .. angry and disgusted I left the hotel again this time at 4 AM. With no apology no discounts.
My point is the staff incredibly friendly, but incredibly understaffed and overworked. Eventually leave my stuff fatigue. And finally leaking roofs & soaking beds. No refunds no discounts.
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