Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.
Offering city views, air-conditioned suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.Guests enjoy access to the Club Lounge on Floor 59.- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.Guests enjoy access to the Club Lounge on Floor 59- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.Guests enjoy access to the Club Lounge on Floor 59- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
Offering city views, air-conditioned rooms are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer.Guests enjoy access to the Club Lounge on Floor 59.- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
This suite features air conditioning, view and electric kettle.Guests enjoy access to the Club Lounge on Floor 59:- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
This suite features a sofa, flat-screen TV and minibar.Guests enjoy access to the Club Lounge on Floor 59:- Private Check-in & Check-out at the Club Reception on 59th Floor - Buffet breakfast at Club Lounge (59F) from 06:00am to 10:00am - Non-alcoholic beverage at Club Lounge (59F) from 06:00am to 21:00pm - Daytime Delights (Sandwich, snack, dessert) at Club Lounge (59F) from 13:30am to 16:30pm - Sunset Delicious (hors d'oeuvres & international gourmet cuisine) at Club Lounge (59F) from 18:00pm to 21:00pm - Daily newspapers at the Club Lounge - Welcome seasonal fruit basket set up in room - Complimentary printing service up to 20 pages per stay (excluding color prints) - Tea or coffee at your morning wake-up call (Upon prior request) - 10% discount for Laundry service - Complimentary 03 pressing items per day (non- accumulated) - One hour complimentary use of the meeting room (Level 59) per day (subject to availability & advanced reservation) - Late check-out until 4pm (subject to availability)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Lotte Hotel Hanoi is a vibrant destination with a striking architecture and impressive amenities. The shopping mall offers high-end brands and dining options, while the observation deck provides brea (Read More)thtaking views of Hanoi. The hotel staff is friendly and accommodating, and the rooms are spacious and well-maintained. The only inconvenience is the confusing elevator system. Overall, it offers great value and a positive experience, although prices in the mall may be high and the gym weights can be sticky.
Guest Reviews
Poh
family with young children
8.0
Very good
Very good
63 floor grill the way chef prepare steak not too professional. This is comment from my friend.
Published on 05 Jan 2024
Gabriel
young couple
10.0
Exceptional
Would definitely go back
Great staff, very helpful and caring in every single interaction that we had. The hotel view is unbelievable and the food is incredible.
Published on 04 Jan 2024
David
group
10.0
Exceptional
Excellent and enjoyable!
99.99999% of the hotel
The hotel guests had to line up along with outsiders for the roof top bar at New Year. I feel they should not have to but thats just my opinion.
Published on 02 Jan 2024
George
family with young children
7.0
Good
Really happy with our stay
Amazing to be so high up with incredible views of Hanoi, and away from pollution and noise.
Slightly outside of main tourist area, b it quite an easy journey in.
Published on 01 Jan 2024
Julie
young couple
8.0
Very good
Very good
Very convenient. Lotte Department Store is just next to hotel. Many good restaurants and also a big supermarket.
Published on 30 Dec 2023
Julie
young couple
9.0
Superb
Superb
The breakfast spread was extensive and sumptuous
Published on 30 Dec 2023
Eduard
family with young children
10.0
Exceptional
Amazing stay in a perfectly located hotel with the best service possible.
Amazing hotel in a perfect location.
Very professional staff, many thanks to the consiegers team, Ms Mia was very helpful and kind. We enjoyed every single moment at the Hotel. The food, the room and the club lounge are amazing. Highly recommend. If you looking for a luxury stay, Lotte is definitely the best choice.
Everything was perfect.
Published on 30 Dec 2023
Xiaoyu
group
9.0
Superb
Decent
View n breakfast
Breakfast ends too soon
Published on 28 Dec 2023
Geraldinn
family with young children
10.0
Exceptional
We will definitely book again!
Location, size of the room and the view!
None
Published on 28 Dec 2023
Charlene
solo traveller
10.0
Exceptional
A perfect stay
The service at the hotel was exceptional. The rooms were spacious and modern and extremely comfortable. The quality of the food was of very high stamdards. I also had 2 massage sessions at Evian spa and the therapists were superb! The hotel is connected to the mall with a good supermarket in the basement area. Shout out to Hai the concierge who ensured my driver arrived to take me to the airport.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift.
Key card access, Executive lounge access, Wake up service/Alarm clock, Alarm clock, Wake-up service.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas
Shared lounge/TV area.
Reception services
ATM/cash machine on site, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General
Parking, Parking on site, Free parking, WiFi available in all areas.
Outdoor pool (all year), Massage, Indoor pool (all year), Yoga classes, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Outdoor pool, Personal trainer, Fitness/spa locker rooms, Hot tub/Jacuzzi, Spa and wellness centre, Indoor pool.
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