These spacious suites feature a large living room. The suites feature a well-lit work area, 42? TV in the living room, and separate bedroom to inspire your pursuit of productivity or rest.Room rate includes:- Welcome drink upon arrival- Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge- Complimentary use of boardroom for three hours per stay (subject to availability)- One daily item for express ironing and 2 daily pieces of wet laundry (suit not included)- Express laundry at regular rate- Late check-out until 4 pm (subject to availability)- Free access to the sauna and steam bath, swimming pool and fitness centre- Laundry service- 24-hour luggage porter- Exclusive check-in and check-out at the Executive Floor reception- 2 complimentary bottles of water daily- English local newspaper- 24-hour room service- Complimentary WiFi
In addition to the superior facilities of premium rooms, guests will experience personalized services on the Executive floor, which offers a panoramic view of the city.Room rate includes:- Welcome drink upon arrival- Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge- Complimentary use of boardroom for three hours per stay (subject to availability)- One daily item for express ironing and 2 daily pieces of wet laundry (suit not included)- Express laundry at regular rate- Late check-out until 4 pm (subject to availability)- Free access to the sauna and steam bath, swimming pool and fitness centre- Laundry service- 24-hour luggage porter- Exclusive check-in and check-out at the Executive Floor reception- 2 complimentary bottles of water daily- English local newspaper- 24-hour room service- Complimentary WiFi
Bright, classical and inviting, these rooms are furnished with a choice of a king-sized beds or twin-sized beds, large work desks with executive chairs, a well-stocked mini bar and in-room tea and coffee making facilities.Room rate includes:- 2 complimentary bottles of water daily- Free access to outdoor swimming pool, fitness center, sauna and steam bath.- 24-hour room service- Complimentary WiFi
Enjoy the beautiful sights of Hanoi from a height! These rooms feature modern designs and state-of-the-art technology. All rooms are furnished with a choice of a king-sized bed or twin-sized beds, a large work desk with an executive chair, a well-stocked mini bar and in-room tea and coffee making facilities.Room rate includes:- 1 piece of laundry per day and room- 2 complimentary bottles of water daily- Free access to outdoor swimming pool, fitness center, sauna and steam bath- 24-hour room service- Complimentary WiFi
Relax in this refurbished room and experience luxury and comfort. These suites are spacious and offer a bedroom and a separate living room with well-lit work area, sofa and contemporary technology.Room rate includes:- 1 piece of laundry per day and room- 2 complimentary bottles of water daily- Free access to outdoor swimming pool, fitness center, sauna and steam bath- 24-hour room service- Complimentary WiFi
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views.Room rate includes:- Welcome drink upon arrival- Full buffet breakfast, afternoon tea, evening snacks at The Level Lounge- Complimentary use of boardroom for three hours per stay (subject to availability)- One daily item for express ironing and 2 daily pieces of wet laundry (suit not included)- Express laundry at regular rate- Late check-out until 4 pm (subject to availability)- Free access to the sauna and steam bath, swimming pool and fitness centre- Laundry service- 24-hour luggage porter- Exclusive check-in and check-out at the Executive Floor reception- 2 complimentary bottles of water daily- English local newspaper- 24-hour room service
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views.Room rate includes:- Special kid-friendly room set up with a tent and a themed extra bed- 2 complimentary bottles of water daily- English local newspaper- Free access to outdoor swimming pool, fitness center, sauna and steam bath- 24-hour room service
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.This room offers a package that includes:- Complimentary breakfast for 2 adults & 2 children under 5 years old- Complimentary extra bed- Complimentary Afternoon Tea- All-you-can-eat ice cream- 15% off Spa voucher for parents- 20% off at Cham Restaurant- Complimentary late checkout until 2pm (subject to availability)- Decorating ceramic picture activity- Complimentary sauna & pool access
The Melia Hanoi is a lovely hotel with friendly and helpful staff. The family rooms are fantastic and cater to children's needs with books and a play area. The location is convenient, with attraction (Read More)s like the night market within walking distance. Some guests suggest adding more Indian food options to the buffet, and there were mixed reviews about the quality of Indian cuisine. The hotel has excellent service, spacious and clean rooms, and impressive amenities. The breakfast is praised as exceptional, and the bar and restaurants are luxurious. Overall, it is highly recommended by guests.
Guest Reviews
Diego
family with young children
9.0
Superb
Excellent hotel at an incredible price
Very well located, big hotel with lots of things to do
I liked everything
Published on 05 Jan 2024
Robin
group
10.0
Exceptional
Awesome
Excellent.
Published on 04 Jan 2024
Karen
young couple
10.0
Exceptional
Exceptional
The staff were friendly. The check-in and check-out process was smooth. The location is great!
Published on 03 Jan 2024
Goh
family with young children
10.0
Exceptional
Great stay
The breakfast was great, lots of variety, top quality and all very delicious. Well equipped gym, with sauna and jacuzzi. Beds are very comfortable.
Pillows a bit hard. 15-20 minutes walk to Old Quarters.
Published on 31 Dec 2023
Kerry
group
8.0
Very good
Great place for a relaxing stay while also getting to know the city.
Melia Hanoi is clearly one of the top hotels in the city in terms of location, service and the friendliness of staff. It is within easy walking distance of many of the citys attractions. And there is always the handy Grab to take you anywhere else you would like to go.
While there was a great breakfast and a handy bar for drinks, there is no major restaurant for those times when you have been out all day and wish to stay in for dinner.
Published on 29 Dec 2023
Barkat
young couple
10.0
Exceptional
Excellent Hotel
Every think and super staffs doing more then there best to make us happy thats super
I did not like one think the dont have parking for us as I use car and Melia member no one can help about parking to only we have 4h par day not about the amount about how can same one book room and only 4h I can park
Published on 25 Dec 2023
Gordon
young couple
10.0
Exceptional
Exceptional
Staff are world class, service is absolutely outstanding
Published on 21 Dec 2023
Vanrath
review category business travellers
8.0
Very good
Very good
Good location
Asked for late check out, front desk said its full but want to pay, can arrange. Focus too much on money.
Published on 19 Dec 2023
Roman
young couple
10.0
Exceptional
Exceptional
Great hotel. Everything was at it's best.
Published on 17 Dec 2023
Achala
review category business travellers
9.0
Superb
Great hotel for conferences in Hanoi
Property is great and close enough to the old quarter for the size of the hotel.
Its a larger hotel suited for conferences and hence for that purpose it fit well but not great for solo travelers
Bike tours, Happy hour, Themed dinner nights, Tour or class about local culture.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, Process in place to check health of guests, First aid kit available.
Sofa, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed.
Food & Drink
Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Breakfast in the room, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), BBQ facilities, Room service, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services
Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Massage, Kids' pool, Beauty Services, Pool with view, Spa/wellness packages, Outdoor pool, Personal trainer, Fitness/spa locker rooms, Yoga classes, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Fence around pool, Fitness, Spa facilities, Spa and wellness centre.
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