These rooms feature a king-size bed or 2 twin beds with an en-suite bathroom with an overhead shower, an LCD Smart TV, bathrobes and Fairtrade tea and coffee. Please request your bed preference in the Special Requests box when booking.
These larger rooms feature a king-size bed or 2 twin beds with luxury bed linen, an en-suite bathroom with a bath or an overhead shower, an LCD Smart TV, bathrobes and Fairtrade tea and coffee. Please request your bed preference in the Special Requests box when booking.
These spacious rooms with lake views feature a super king-size bed or 2 twin beds with an en-suite bathroom, a mini fridge, an LCD Smart TV, bathrobes, slippers and Fairtrade tea and coffee.Please request your bed preference in the Special Requests box when booking.
No pets allowed. Located in our Winander Club, these rooms are offering a super king-size bed or 2 twin beds, air conditioning, underfloor heating, a mini fridge, an LCD Smart TV, bathrobes, slippers and coffee machine as well as a turn down service. Please request your bed preference in the Special Requests box when booking.
No pets allowed. Located in our Winander Club, these rooms are offering a super king-size bed or 2 twin beds, air conditioning, underfloor heating, a mini fridge, an LCD Smart TV, bathrobes, slippers and coffee machine as well as a turn down service. Many of these rooms have a fell views. Please request your bed preference in the Special Requests box when booking.
No pets allowed. Located in our Winander Club, these Lake View rooms are offering a super king-size bed or 2 twin beds, air conditioning, underfloor heating, a mini fridge, an LCD Smart TV, bathrobes, slippers and coffee machine as well as a turn down service. Please request your bed preference in the Special Requests box when booking.
No pets allowed. Located in our Winander Club, these Fell View rooms are offering a super king-size bed or 2 twin beds, air conditioning, underfloor heating, a mini fridge, an LCD Smart TV, bathrobes, slippers and coffee machine as well as a turn down service. Please request your bed preference in the Special Requests box when booking.
These larger lake view rooms feature a king-size bed or 2 twin beds with luxury bed linen, an en-suite bathroom with a bath and overhead shower, an LCD Smart TV, bathrobes, slippers and Fairtrade tea and coffee. Please request your bed preference in the Special Requests box when booking.
These larger lake view rooms with a balcony feature a king-size bed or 2 twin beds with luxury bed linen, an en-suite bathroom with a bath and overhead shower, an LCD Smart TV, bathrobes, slippers and Fairtrade tea and coffee. Please request your bed preference in the Special Requests box when booking.
Guests highly recommend Low Wood Bay for its amazing thermal journey, massage, and manly tea. The facilities are top-notch, with attentive staff and clean areas. The spa offers a luxurious experience (Read More) with cocktails in the outdoor pools. The wood-fired cream tea was superb, and the overall setting is stunning. The spa is a must-visit in the Lake District, offering a great selection of thermal experiences and high-quality amenities. The outdoor sauna and bar overlooking Lake Windermere are particularly noteworthy.
Guest Reviews
Emma
young couple
7.0
Good
Hotel is nice, and location/spa are fabulous, not sure its the best value place in the area
Location is perfect, between Windermere and Ambleside. Spa is excellent, really beautiful. Spa treatments were really good, breakfast was pretty good. Staff generally really friendly and lovely.
Shower was modern and really good.
Food at both blue smoke and W was excellent.
Some parts of the hotel are a bit tired/in need of cleaning/refurbishment.
When we first checked in we went up to our room and it had not been cleaned from the previous residents. All fixed quickly and were given a new room.
The pool is only available to hotel residents at certain times, which means it is packed at those times and using the jacuzzi was not possible as there was a party of people who were in it for the whole time we were there.
I didnt receive a copy of my bill at check out (realise I should have asked for one but at the time I just paid it). It was almost 400 (just for meals/drinks and probably about right for our 3 night stay) but I would have thought it would be standard to provide a copy before asking me to pay.
Not sure what the hotel would be able to do about it but there were a couple of large parties staying that were really loud and pretty annoying when you just want a quiet drink in the bar.
(Read More)
Published on 04 Jan 2024
Andrew
young couple
10.0
Exceptional
Exceptional
The spa was excellent although a bit pricey. Always love going to the blue Smoke restaurant . The food is always good . Rebooked
Published on 04 Jan 2024
Christina
young couple
7.0
Good
Good
The location was great overlooking the lake and easy access to Ambleside. The thermal spa experience and breakfast at the W was wonderful too!
The hotel isn't great value for money, considering all the additional experiences like the spa etc which aren't cheap. We paid 340 for a one night stay in addition to 60 per person for access to the spa (the spa is worth the money though!) Do book well in advance if you can as we could only get availability on the day we were checking out of the hotel.
We requested to move rooms which the staff kindly did for us however, the rooms in the original part of the hotel would benefit from having a draft excluder on the windows as the wind howled through them.
Published on 02 Jan 2024
Alex
young couple
7.0
Good
Enjoyable but disappointing at the same time
The staff were friendly, especially the man on arrival at the car park.
It wasnt clearly stated on the website that the spa was not included. I attempted to ring to swap my booking to one including the spa, no one answers at the properly for over 24 hours and when they did the spa was then full and they refused to move my booking.
The beds were 2 singles put together so there was an obvious dip in the middle.
Published on 29 Dec 2023
Allison
review category business travellers
9.0
Superb
Lovely location comfortable room and good breakfast
Location
Restricted use of pool
Published on 20 Dec 2023
Joe
young couple
4.0
Disappointing
Completely average, over priced on this occasion. Would still go back
Nice place and location
Hello, please direct me to the right place if this isnt where it should land but unfortunately Id like to share some negative feedback about my recent stay.
Firstly I pride myself in not being one of these moaners but for the price I paid what I receive wasnt anywhere up to standards.
I have previously stayed at the low wood and had no issues but I stayed with you on Sunday 17th December for one night in a hazel lake view room. Number 274
When I arrived at 1:30pm I asked if I could pay for an upgrade and reception didnt understand what I was asking and repeatedly told me (4/5 times between 1:30 - 3pm) that the room will be ready shortly. Understanding that the room check in was 3pm I was fine with this however it became very annoying being told multiple times it will be ready in 5 mins, 10 mins etc etc. we would have rather just been told it will be ready at 3pm.
We got to the room and cleaning materials had been left in there, 5 minutes later a cleaner came in unannounced. Luckily we had only just got in the room so handt unpacked yet. Seemed a bit unprofessional.
The shower room was like a death trap. The floor was constantly left wet and not enough towels to clear up to avoid slipping.
The air con also didnt seem to work at all. I have a similar unit at home so know how to use it.
I believe we paid for breakfast and wasnt offered this but thats by the by.
I was then shocked to see a 12 fee taken off my card at reception despite having checked out on time and having to car on site. Reception team seemed to make up a story that didnt match up. I take it this has been refunded?
Again lovely place it really is, this visit was just not up to standard. Sorry to moan and nag I just thought you should be aware
Have a great Christmas to all the staff
Thanks
Joseph
(Read More)
Published on 18 Dec 2023
Marcin
young couple
10.0
Exceptional
Exceptional
Everything was perfect
Rain
Published on 12 Dec 2023
Magdalena
review category business travellers
8.0
Very good
Lovely stay due to the location. Lack of attention to details in the facility.
Location right at the Windermere lake.
Weird access to the pool though outdoors. Exorcise time limited aces to outdoor pool and jacuzzis. No slippers in the room event though you have to go outside to get to the swimming pool area.
Published on 10 Dec 2023
Ryan
young couple
10.0
Exceptional
Superb, highly recommend
It was stinking everything about it, the views over the lake to the food! Was great
Published on 06 Dec 2023
Jillian
young couple
9.0
Superb
Wonderful stay, beautiful meal in the Blue Smoke, everything perfect.
Excellent room, very large and great amenities.
Breakfast lovely - and fantastic, attentive staff.