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Malmaison Cheltenham

Cheltenham city centre (0 kms from )
Bayshill Road

Ranked 25 out of 50 best hotels in cotswolds

7.9
1927 reviews

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Room Types Available

Standard Double Room
  • Max 2 Adults
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    These double rooms have a queen-size bed and monsoon shower.

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    Club Room
  • Max 2 Adults
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    This room offers more living space and custom decor, and offer a queen-size bed, a bath, monsoon shower and robes.

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    Club Deluxe Room
  • Max 2 Adults
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    This room offers additional living space and a king-size bed. Many rooms have an open bathing area in the main room with a free standing bath, a separate shower and robes.

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    Cosy Double
  • Max 2 Adults
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    These bedrooms come with a queen-size bed and a monsoon shower.

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    Club Deluxe Twin
  • Max 2 Adults
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    This room offers additional living space and a king-size bed that can be converted into Continental twin beds. Additional amenities include a monsoon shower, bath and robes.

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    Junior Suite
  • Max 2 Adults
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    Junior Suite with King Size bed, roll top bath bedroom and en-suite with rainfall shower. Robes, slippers, a desk, Nespresso machine, tea and coffee making facilities.

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    Signature Suite
  • Max 2 Adults
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  • 2 Photos available
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    Signature Suite with own staircase and private entrance. King size bed, separate seating area, terrace with views. En-suite bathroom with a separate bath and monsoon shower. Nespresso machine, tea and coffee making facilities.

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    Malmaison Cheltenham is featured in

    Guest Ratings For This Property

    7.9
    Based on 1927 Reviews
    100% verified reviews

    Comfort

    8.52

    Cleanliness

    8.5

    Value For Money

    7.52

    Facilities

    8.02

    Reviewers Mention About Malmaison Cheltenham

    Guests had a lovely stay at Malmaison Cheltenham, praising the fantastic rooms, delicious dinner, and great breakfast selection. The staff received high praise for their exceptional service, with spe (Read More)cific mention of Eva, Alex, Ashley, and Tessa. The hotel is modern, clean, and spacious, offering high-quality food and drink. The location on the outskirts of Cheltenham was convenient for exploring the town and nearby attractions. Overall, a highly recommended hotel experience.

    Guest Reviews

    Parminder
    review category business travellers
    8.0
    Very good
    Good for Cheltenham festival
    Good location for Cheltenham festival, walking distance to everything. The rooms were nice with balcony and good bathroom.
    More to be aware that its pet friendly which we were fine with, however there was a loud dog on the day we were there.

    Published on 05 Jan 2024

    Jeff
    young couple
    8.0
    Very good
    A restful Christmas Day night after great day with family, just what we needed.
    Breakfast was v good. Had "Full English" and was very tasty. Good quality. Staff, in general, very helpful, especially young lady on reception desk.
    Lighting in room could have been better. Couple of bulbs needed replacing. Shower door a bit stiff. These didn't bother us too much.

    Published on 04 Jan 2024

    Paul
    solo traveller
    2.0
    Very poor
    When checking in the bathroom had an unclean toilet! No apology, cleaner came up and still didnt clean it properly, had
    Central location
    Not clean,

    Published on 03 Jan 2024

    Gemma
    young couple
    8.0
    Very good
    Beautiful property, good location, friendly staff and really enjoyable stay
    Beautiful rooms Excellent food Good location Friendly, helpful staff
    Rooms were too hot despite turning the heating off and opening windows

    Published on 03 Jan 2024

    Emma
    group
    8.0
    Very good
    Very good comfortable night close to town centre
    Location Value for money
    Bathroom was small and very very dark

    Published on 02 Jan 2024

    Matthew
    young couple
    8.0
    Very good
    Lovely hotel
    Excellent location in central Cheltenham
    Nothing

    Published on 02 Jan 2024

    Dean
    review category business travellers
    3.0
    Poor
    Generally disappointing. Shadow of it's former self and not really worth the money
    Location, downstairs/ public area
    The room was drafy, there is no double glazing so you can hear the window and road traffic. Forget trying to sleep in they will hoover outside of your room There is limited parking. They wont tell you but you need to pay 10 per night to park in an extremly small car park. They do not manage the spaces. So on the second night I couldn't park and then they tried to charge me The spa stopped during the pandemic and it never was reopened.

    Published on 02 Jan 2024

    Michael
    young couple
    10.0
    Exceptional
    A super stay in a great location
    Excellent staff, very accommodating and a generally nice experience
    Nothing.

    Published on 01 Jan 2024

    Jayne
    young couple
    9.0
    Superb
    Very good stay just needed more lighting - it was so dark
    Location
    Lighting in the rooms

    Published on 01 Jan 2024

    Antony
    young couple
    8.0
    Very good
    Despite the lightning we would certainly revisit
    Friendly staff, comfortable clean rooms and good food
    Dreadful lighting in the restaurant where a phone flashlight is virtually essential to read the menu!

    Published on 31 Dec 2023

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    Top Facilities

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    All Facilities for Malmaison Cheltenham

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Pet basket, Pet bowls, Non-smoking throughout.
    Safety features First aid kit available.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Air conditioning, Clothes rack, Desk, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Breakfast in the room, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Transport Accessible parking, Street parking.
    Outdoor & View Terrace.
    Shops Barber/beauty shop.

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