Mantra Melbourne Epping

Activities

• Happy hour

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Use of cleaning chemicals that are effective against coronavirus
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Family rooms
• Visual aids: braille
• Facilities for disabled guests
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Room Amenities

• Air conditioning
• Safety deposit box
• Heating

Food & Drink

• Kid friendly buffet
• Wine/champagne
• Special diet menus (on request)
• Kid meals
• Room service
• Restaurant
• Bar
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Services

• Internet services
• Wifi
• Free wifi

Cleaning services

• Dry cleaning
• Daily housekeeping

Services & Extras

• Key access
• Key card access

Food & drink safety

• Delivered food is securely covered
• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Tour desk
• Luggage storage
• Concierge service
• 24 hour front desk
• Invoice provided

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

General

• Parking on site
• Free parking
• Parking
• Wifi available in all areas

Transport

• Accessible parking

Pool and wellness

• Fitness centre
• Fitness