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Medina Palms

Turtle Bay Road

Ranked 10 out of 30 5 star hotels in kenya

8.8
158 reviews

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Room Types Available

Deluxe Suite
  • Max 4 Adults
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  • 1 Photo available
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    This elegant and spacious suite features a patio with views of the garden and pool. It offers a lounge and dining area, flat-screen satellite TV and kitchenette.

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    Duplex Suite
  • Max 4 Adults
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    With a balcony and terrace which leads up stairs to the private hot tub, this elegant and extra spacious suite features a lounge and dining area, flat-screen satellite TV and kitchenette.

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    One-Bedroom Suite
  • Max 2 Adults
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    The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed.

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    Three-Bedroom Villa
  • Max 6 Adults
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  • 6 Photos available
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    This villa features a rooftop pool. This spacious villa is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. Featuring a terrace with sea views, this villa also offers air conditioning and a flat-screen TV with cable channels. The unit offers 5 beds.

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    Villa with Private Pool
  • Max 10 Adults
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    Guests will have a special experience as this villa provides a rooftop pool. This air-conditioned villa is comprised of 2 living rooms, 5 separate bedrooms and 5 bathrooms with a walk-in shower. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a microwave. Featuring a terrace with sea views, this villa also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 8 beds.

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    Villa
  • Max 7 Adults
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    The unit offers 6 beds.

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    Medina Palms is featured in

    Guest Ratings For This Property

    8.8
    Based on 158 Reviews
    100% verified reviews

    Comfort

    9.32

    Cleanliness

    9.27

    Value For Money

    8.32

    Facilities

    9.08

    Reviewers Mention About Medina Palms

    Medina Palms received positive reviews for its villas, communal areas, and beach. The staff provided exceptional service and were always friendly and helpful. The hotel was clean and well-maintained, (Read More) with beautiful gardens and pools. Guests enjoyed the activities offered, such as kayaking and dolphin tours. The food and drinks were highly rated. Some suggestions for improvement included updating sun loungers and improving ventilation in ground floor rooms. Overall, guests felt comfortable and at home during their stay and would recommend the hotel.

    Guest Reviews

    Shirley
    group
    10.0
    Exceptional
    Best and comfortable
    I had a pleasant stay staff were kind and friendly especially Vivian and Silas the best
    None

    Published on 25 Dec 2023

    Abdulmalek
    family with young children
    8.0
    Very good
    Satisfactory but not wow.
    Not great variety, presentation. Seen much better breakfast buffets elsewhere.
    Short-staffing, slow food and beverage service and tardiness of the driver - hotel transport booked by us. Food and beverage prices higher than neighboring hotels.

    Published on 23 Dec 2023

    Japhet
    young couple
    9.0
    Superb
    Lovely escape with amazing staff.
    The breakfast was good, enough choice and plentiful. The coffee was very good. Unfortunately the Mahamurri and other pastries did not appear to be fresh. The omlettes and pancakes were very good. The beach was unusable due to the huge amount of seaweed which was disappointing. The general areas pool etc were lovely and the beach bar was great for a sundowner. We enjoyed our stay and hopefully will return. The staff were amazing.
    As above the pastries in the breakfast restaurant could be better and the seaweed was way too much you couldnt even walk on the beach infront of the hotel as the seaweed was so deep, but maybe this was due to the rains.

    Published on 21 Dec 2023

    Marggy
    family with young children
    10.0
    Exceptional
    Excellent Beach Hotel In Watamu.
    The Hotel Have Several Swimming Pools With Different Depth.
    Food And Drinks Abit Pricey.

    Published on 16 Dec 2023

    Stathi_k
    young couple
    10.0
    Exceptional
    Loved it!
    Everything!
    It was perfect

    Published on 17 Nov 2023

    Bessi
    family with young children
    10.0
    Exceptional
    My Medina palm review
    The hotel, the staff, the pools and amenities.
    The beach which was full of seaweeds while at 7 minutes by tuk-tuk, there is a beautiful beach nobody told us about Gadora beach - Public beach. Otherwise, it was a nice and pleasant trip.

    Published on 02 Nov 2023

    Kemi
    group
    8.0
    Very good
    Overall we enjoyed our stay. Thanks to the staff for helping with all our queries
    Friendly and helpful staff. Rooms were cleaned daily.
    The colour of the towel is brown although clean, I felt uneasy using those towels.

    Published on 17 Oct 2023

    T
    group
    10.0
    Exceptional
    amazing stay
    amazing
    friendly staff

    Published on 10 Sep 2023

    Anilkumar
    group
    10.0
    Exceptional
    Excellent
    Service
    The beach

    Published on 02 Sep 2023

    Lisa
    young couple
    8.0
    Very good
    very relaxing
    the room was amazing and we got a free upgrade
    food was okay, could have been better

    Published on 13 May 2023

    Location & Nearby Places

    3.8 Km from city center

    Turtle Bay Road

    1 Nearby Attractions

    Watamu Marine National Park

    4.3 km

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    Top Facilities

    parking

    bar

    See All Facilities

    All Facilities for Medina Palms

    Category Facilities
    Activities Water sport facilities on site, Bike tours, Windsurfing, Cycling, Beach, Fishing, Hiking, Happy hour, Walking tours, Snorkelling, Canoeing, Golf course (within 3 km), Table tennis, Diving.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Infinity pool, Clothes rack, Desk, Shallow end, Seating Area, Iron, Mosquito net, Safety deposit box, Fan, Private pool, Interconnected room(s) available, Ironing facilities, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Snack bar, Microwave, Kitchenware, Restaurant, Toaster, Breakfast in the room, Kitchenette, Kitchen, Packed lunches, Oven, Dining table, Fruits, Special diet menus (on request), Kid meals, Dining area, Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Key access.
    Media & Technology Cable channels, TV, DVD player, Radio, Satellite channels, Blu-ray player, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site.
    Entertainment and family services Books, DVDs, or music for children, Kids' club, Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Outdoor pool (all year), Massage, Foot bath, Beachfront, Beauty Services, Pool with view, Light therapy, Spa/wellness packages, Outdoor pool, Manicure, Personal trainer, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Swimming pool, Private beach area, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Sun loungers or beach chairs.
    Transport Accessible parking, Car hire, Airport drop off, Public transport tickets, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Pool view, Terrace, View, Inner courtyard view, Sea view, Balcony, Garden view.

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