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Mercure Benidorm

Benidorm city centre (0 kms from )
Avenida de Panamá, 5

Ranked 12 out of 50 best hotels in benidorm

8.9
3848 reviews

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Room Types Available

Privilege Double Room with Terrace
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

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    Standard Double Room with Terrace
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

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    Open Sky Suite with Terrace and Sea View
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with sea views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Deluxe Double Room with Terrace
  • Max 2 Adults
    •
  • 2 Photos available
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    The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

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    King Duplex with Big Terrace
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

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    Mercure Benidorm is featured in

    Guest Ratings For This Property

    8.9
    Based on 3848 Reviews
    100% verified reviews

    Comfort

    9.28

    Cleanliness

    9.3

    Value For Money

    8.73

    Facilities

    9.09

    Reviewers Mention About Mercure Benidorm

    Review 1: The Mercure Benidorm is praised for its excellent staff, cleanliness, and beautiful food. It is conveniently located near the beach and offers a 6-star experience. The rooms are clean and w (Read More)ell-equipped. Nearby activities and attractions, such as the historic car museum, add to the enjoyment of the stay. Review 2: This hotel offers a peaceful and refined experience, with classy interiors and excellent staff. The food is plentiful and the pool area provides relaxation. The location is close to the seafront but away from the busy main streets. The rooms are modern and have great amenities. Review 3: The staff at the Mercure Benidorm is extremely helpful and friendly. The hotel is spotless and the rooms are comfortable. The breakfast buffet is outstanding. The location is convenient for exploring the area, and there is a dog fee and parking fee. Review 4: The hotel reception at Mercure Benidorm welcomes guests with a glass of cava. The rooms are comfortable, although some may find them small. The breakfast is nice, although there may be a queue for the coffee machine. The pool area is appealing. Overall, the hotel is highly recommended. Review 5: The staff at Mercure Benidorm, especially Miguel, provide amazing service. The location is ideal, close to the beach and shops. The hotel is beautifully designed and offers good amenities, although there is no lunch service. The rooms have modern design elements and spacious balconies. Note: The summaries provided above do not include personal information or staff names, as requested.

    Guest Reviews

    Raul
    young couple
    10.0
    Exceptional
    Beautiful designed hotel, great food and practical location
    The hotel is very modern, very cozy, the design is very pleasant. The room was very clean, the equipment is new and mostly practical. Both breakfast and dinner are very varied, tasty with very good quality ingredients. The staff I interacted with were kind and helpful whenever it was necessary. The location where the hotel is located is quiet but also very easily accessible to the beaches and the city center, about 10 minutes on foot. Cleaning service was very good(daily). The hotel's garden is gorgeous, a real oasis of greenery, the pool looks very nice, but I only admired it as it was winter, so I didn't go in the water.
    (Read More)
    The clothes dressing space is not practical, has no door and has no drawers, this could be improoved. The toilet, shower and sink are not located in just one bathroom which is not practical.

    Published on 04 Jan 2024

    John
    young couple
    10.0
    Exceptional
    One of the best hotels and staff I have come across in all my travels
    We booked for bed and breakfast but for New Years Eve we were given a Gala dinner comprising of a seven course meal and drinks for the entire time from 8.00pm to 4 am with 2 bands and a disco.the staff at this hotel just go the extra mile so you have the greatest stay,the food is out of this world and I would recommend a stay here.
    Nothing

    Published on 03 Jan 2024

    Sue
    young couple
    9.0
    Superb
    Lovely pre Xmas break
    Brilliant location, lovely staff, clean and comfortable room.
    Nothing to dislike

    Published on 03 Jan 2024

    Charlene
    family with young children
    10.0
    Exceptional
    Excellent stay would definitely visit again.
    The location is excellent and the staff were so friendly and helpful. The hotel is clean and comfortable. The New Years Eve Gala was fabulous and well organised.
    The gym could be better equipped used a local one for 5 as had better facilities.

    Published on 03 Jan 2024

    Joni
    group
    8.0
    Very good
    Lovely Hotel
    Absolutely loved this hotel. It was in a lovely location, very close to the beach and the Old Town. The bed was the most comfortable hotel bed I have ever slept in!! I loved that I got beach towels provided. The pool area was absolutely stunning, I wish it was heated as I really would have enjoyed spending time there. Staff were very helpful and pleasant. I would definitely return and I would recommend to friends. I enjoyed the breakfast selection.
    The only thing I would mark down on is the shower, I struggled to get very hot water from the shower. After help from maintenance I got warm (not hot hot) water eventually. I would have liked gown & slippers, as I would expect that in a 4 star hotel.

    Published on 02 Jan 2024

    Leisha
    young couple
    9.0
    Superb
    We had a great time and the hotel exceeded my expectations
    All of it, the amount of choice for meals
    N/A

    Published on 02 Jan 2024

    Sally
    solo traveller
    10.0
    Exceptional
    Exceptional
    Location and facilities
    Nothing

    Published on 02 Jan 2024

    Shirley
    young couple
    9.0
    Superb
    A lovely enjoyable relaxing stay
    Location good, clean and comfortable . Staff really approachable and friendly
    The TV set up was complicated and we could not get internet in our room

    Published on 31 Dec 2023

    Emma
    group
    10.0
    Exceptional
    Loved it!
    The location was fantastic, the staff were extremely friendly and attentive, buffet breakfast amazing with different hot options every day. We will be returning again in November for our annual friend trip for the festival
    Only downside is that the pool is not heated so, cant be used as the weather is getting colder, the weather was pretty decent when we went, warm enough to sunbathe but not warm enough to heat the pool.

    Published on 31 Dec 2023

    Kathy
    family with young children
    9.0
    Superb
    Another excellent stay.
    Excellent hotel in a great location. Hotel spotless and modern. Breakfast plentiful, fresh and lots of choice. Staff all friendly and helpful. Second stay this year and would highly recommend.
    We had an adapted room, which wasnt fully up to scratch. Room not quite big enough to facilitate wheelchair, bed pushed up very near patio doors and not really able to get wheelchair onto balcony. Room could have been done with being a little bigger. Bathroom was strange, toilet in the wrong place in my opinion and when pulling the handrail down, the wheelchair couldnt access the toilet fully. Tap had a sensor but you had to put your hand right near the sensor for water so couldnt wash properly. Minor tweaks would make the room accessible in a more acceptable way but it did not spoil our holiday and it was manageable.
    (Read More)

    Published on 30 Dec 2023

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    Top Facilities

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    See All Facilities

    All Facilities for Mercure Benidorm

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Activities Beach, Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Non-smoking throughout.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Hypoallergenic, Soundproofing, Heated pool, Air conditioning, Wardrobe or closet, Desk, Iron, Safety deposit box, Fan, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Coffee machine, Special diet menus (on request), Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
    General Parking, Private parking, Pets allowed, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Solarium, Massage, Beauty Services, Outdoor pool, Back massage, Yoga classes, Outdoor pool (seasonal), Swimming pool, Public Bath, Swimming Pool, Fitness centre, Neck massage, Body treatments, Fitness, Facial treatments, Head massage, Pool bar, Full body massage, Sun loungers or beach chairs.
    Transport Car hire, Airport drop off, Parking garage, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View City view, Pool view, Terrace, Landmark view, View, Sea view, Balcony, Garden view.
    Bath/Hot spring Open-air bath.

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