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Mercure Queenstown Resort

Central Queenstown (9 kms from Frankton Airport (ZQN))
Sainsbury Road - Show on map

Ranked 12 out of 15 ski resorts in new zealand

8.0
1712 reviews

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About Mercure Queenstown Resort

Hotel Mercure Queenstown Resort is a fantastic hotel with stunning lake views and comfortable rooms. The beds are cozy, and the rooms are well-maintained and quiet. The staff is attentive and friendl (Read More)y, providing excellent customer service. The hotel offers a range of amenities, including a restaurant, sauna, fitness center, and outdoor pool. The location of the resort is great, with beautiful views over Queenstown. Mercure Queenstown Resort is a comfortable and enjoyable place to stay.

Room Types Available

Superior Lake View Room with King Bed
  • Max 2 Adults
    •

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    Offering views over Lake Wakatipu and The Remarkables mountain range, this spacious room features an LED TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A minibar is available on request.Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

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    Standard Garden View Room with Two Double Beds
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    View Deal
    Set in warm, natural and relaxing decor, this room overlooks the garden recreation area. It offers an LED TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A minibar is available on request. The en suite bathroom offers a shower over a bath tub.This room has no capacity for additional guests.

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    Standard Garden View Room with King Bed
  • Max 2 Adults
    •

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    View Deal
    Set in a warm, natural and relaxing decor, this room overlooks the garden and features an LED TV with satellite channels, tea/coffee making facilities, in room safe and a refrigerator. A minibar is available on request.

    Read More

    Superior Lake View Room with Two Queen Beds
  • Max 3 Adults
    •

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    View Deal
    This room features both lake and mountain views. It also includes an LED TV with satellite channels. There is tea/coffee making facilities an in room safe and a refrigerator. A minibar is available on request.

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    Standard Lake View Room with Two Queen Beds
  • Max 3 Adults
    •
  • 1 Photo available
    •

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    View Deal
    This room features an LED TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A minibar is available on request.

    Read More

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    Mercure Queenstown Resort is featured in

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    Guest Ratings For This Property

    8.0
    Based on 1712 Reviews
    100% verified reviews

    Comfort

    8.48

    Cleanliness

    8.44

    Value For Money

    7.78

    Facilities

    8.05

    Guest Reviews

    Rohit
    family with young children
    6.0
    Pleasant
    It was a pleasant experience with few shortcomings !
    1. The Room, location and views were good and well connected to city. 2. Room sizes were really good and they upgraded us to Lake view which I am thankful to them.
    1. Staff was not very friendly on few occasions. 2. Parking was always an issue if you reach resort after 8:00 PM 3. Breakfast menu was vey monotonous. 4. I see the resort was overpriced with the services provided.

    Published on 05 Jan 2024

    Lawrence
    family with young children
    8.0
    Very good
    Lovely break
    Lovely staff , beautiful views at a great price
    Showers) bathroom was outdated and the shower head combined with low pressure made it pretty hard to shower without bashing your back on the soap holder . Cupboard space for 4 people was also insifficient

    Published on 04 Jan 2024

    Talifolau
    family with young children
    10.0
    Exceptional
    Beautiful lakeview & awesome place to be
    We love the location, cleanliness, facilities, almost everything was spectacular.
    Just the price was a bit expensive but its all worth it

    Published on 02 Jan 2024

    Palak
    young couple
    2.0
    Very poor
    Very poor
    We specifically requested for early check in instead of that we were checked in an hour later than the usual 2pm check in time.the staff was not co-operative in giving us an ETA so that we could move our bookings around. Pretty mediocre facilities for a four star hotel.No smart TV facility available.The staff told us that Netflix only works if you connect a samsung phone,really?? Not worth the money

    Published on 01 Jan 2024

    Te
    family with young children
    10.0
    Exceptional
    Exceptional
    The scenery was beautiful, staff were amazing, very friendly and very accomodating. Food was delicious and bar staff were super efficient. Love it so much.
    As I am a wheelchair user, i didnt have access to join my family poolside. But could watch them from the 3rd floor.

    Published on 30 Dec 2023

    Prasanna
    family with young children
    9.0
    Superb
    Superb
    We were provided with Lake view and views were awesome. Accommodation was clean and comfortable. Laundry facilities are good, they had 4 pairs of washer and dryers all brand new. Staff were helpful and kind.
    Limited parking space and you may have shortage on weekends if you return late back to room. On street parking is available though..

    Published on 30 Dec 2023

    Alok
    family with young children
    10.0
    Exceptional
    Great place with spacious rooms and a view.
    Everything
    Nothing

    Published on 24 Dec 2023

    Alok
    family with young children
    10.0
    Exceptional
    Great place with spacious rooms and a view
    Well maintained, clean and tidy.
    Nothing

    Published on 24 Dec 2023

    John
    young couple
    3.0
    Poor
    Only chose to stay as we had been there 5 years ago looks like you have done nothing to improve it
    View
    Condensation on windows Leaking fridge Rattling plumbing when water used/toilets flushed Rattle in air conditioning return No tea towel

    Published on 23 Dec 2023

    Zuzanna
    young couple
    4.0
    Disappointing
    Disappointing
    View
    Staff rudeness/dirty room

    Published on 19 Dec 2023

    Location & Nearby Places

    Central Queenstown (2.0 Km from city center)

    Sainsbury Road - Show on map

    15 Nearby Attractions

    Ben Lomond Track

    0.9 km

    Skycity Wharf Casino

    1.6 km

    Underwater Observatory

    1.6 km

    Queenstown Mall

    1.6 km

    Queenstown Gardens

    1.6 km

    Fergburger

    1.8 km

    Skydiving in Queenstown

    1.8 km

    AJ Hackett Bungy

    1.8 km

    White Water Rafting

    2.0 km

    Paragliding in Queenstown

    2.0 km

    Skyline Gondola

    2.0 km

    Queenstown Winter Festival

    2.0 km

    Sky Diving in Queenstown

    2.0 km

    Luge in Queenstown

    2.0 km

    Wineries in Queenstown

    2.0 km

    See All Attractions

    Top Facilities

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