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Meritas Crystal Resort

Old Mumbai Pune Highway, Tungarli, opp. Raheja Hill Resort

Ranked 10 out of 53 resorts in lonavala

7.2
820 reviews

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Room Types Available

Deluxe Room
  • Max 3 Adults
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  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit has 1 bed.

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    Super Deluxe Room with Bathtub and Balcony
  • Max 3 Adults
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  • 2 Photos available
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    The double room provides air conditioning, soundproof walls, a balcony with an inner courtyard view as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Superior Room with Loft
  • Max 3 Adults
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  • 2 Photos available
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    Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.

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    Executive Room
  • Max 3 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

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    Premium Room with Jacuzzi and Terrace
  • Max 4 Adults
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    This double room features a pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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    Standard Room with Sit Out
  • Max 3 Adults
    •
  • 2 Photos available
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    This air-conditioned double room features a private bathroom, soundproof walls, a tea and coffee maker as well as a patio. The unit offers 1 bed.

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    Meritas Crystal Resort is featured in

    Guest Ratings For This Property

    7.2
    Based on 820 Reviews
    100% verified reviews

    Comfort

    7.73

    Cleanliness

    7.65

    Value For Money

    6.99

    Facilities

    7.27

    Reviewers Mention About Meritas Crystal Resort

    The Meritas Crystal Resort received positive reviews for its nice rooms and good food. However, some guests were not happy with the strict rules regarding outside food and check-out time, comparing i (Read More)t to a school. Overall, the stay was pleasant with guests enjoying the hospitality and delicious food. The staff, particularly Imran, received special appreciation for their courteous behavior. The resort was recommended for its tasty food and friendly atmosphere.

    Guest Reviews

    Sadhna
    family with young children
    8.0
    Very good
    Very good
    For the cleanliness and service.
    Initially, the room given was completely non maintained specially bathroom and the electrical plug was also not working.

    Published on 01 Jan 2024

    Disha
    family with young children
    8.0
    Very good
    Good
    Good
    The staff should be more courteous towards guest

    Published on 30 Dec 2023

    Aditya
    family with young children
    4.0
    Disappointing
    Disappointing
    1) Food was tasty. 2) Room with the loft was okayish but not worth the price.
    1) The kettle was defective. A family member sustained a burn due to a problem with the kettle 2) The game room was rubbish as many games needed serious repairs. The air hockey table had problems. 3) Swimming pool was just very shallow and small. It was useful only for kids below 12 years age. They are fooling people by saying that they have a swimming pool. They should say kid's swimming pool 4) We went to visit some places/viewpoint at 10.30am and asked the resort staff to clean the room until we were back. When we were back after many hours the room was not cleaned and staff gave stupid excuses for this. 5) The service is very slow. It took an hour for the milk to arrive after ordering. 6) The refrigerator was not working properly. It was like a show piece to fool people
    (Read More)

    Published on 27 Dec 2023

    Sudhanshu
    family with young children
    8.0
    Very good
    Very good
    Location and facilities
    The swimming pool is close to sewage and stinks near the pool and a lot of mosquitoes

    Published on 25 Dec 2023

    Girija
    family with young children
    6.0
    Pleasant
    It was so so.
    Breakfast excellent. Location not good.
    It was not a resort, as named, just a hotel. The hotel had a very small compound.

    Published on 25 Dec 2023

    Santosh
    family with young children
    9.0
    Superb
    Superb
    Rooms
    Play area

    Published on 23 Dec 2023

    Royston
    family with young children
    10.0
    Exceptional
    Exceptional
    Very clean rooms Excellent breakfast Attentive Staff

    Published on 23 Dec 2023

    Uday
    young couple
    9.0
    Superb
    Overall a great place to stay
    The property is nice, rooms are clean and big with good ventilation, the courtyard was great and well decorated for outdoor dinner with bon fire. The food was great too with good service.
    Extremely loud music at outdoor dinner and music by the pool which was on from afternoon until evening. Since we had an executive pool side room the music was quite disturbing. Also lot of mosquitoes at the property.

    Published on 22 Dec 2023

    Pooja
    family with young children
    1.0
    Bad
    Say never to Meritas, biggest mistake
    I will never stay in this property even if it was for free
    Staffs are rude & they invades on your privacy while you are in the room , a house keeping staff opened the door stating she thought it was a checked out room, the reception desk has 0 courtesy of how to behave to customers. Absolutely terrible experience that we checked out the same day this happened to us. They provided us the full refund and all they could let us know that the staff was suspended but I do not want anyones livelihood to be destroyed, please teach your staff the right etiquette if not please do not be in this business.

    Published on 21 Dec 2023

    Shrinivas
    family with young children
    9.0
    Superb
    Wiite lovely
    Lovely location, kind accommodating staff
    The jacuzzi spouted stinking water

    Published on 20 Dec 2023

    Location & Nearby Places

    16.4 Km from city center

    Old Mumbai Pune Highway, Tungarli, opp. Raheja Hill Resort

    7 Nearby Attractions

    Bhairi Caves

    8.6 km

    Pawna Lake

    13.9 km

    Bedsa Caves

    16.3 km

    Paragliding

    16.8 km

    Shopping in Kamshet

    16.9 km

    Shinde Wadi hills

    39.8 km

    Kondeshwar temple

    43.6 km

    See All Attractions

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    Top Facilities

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    All Facilities for Meritas Crystal Resort

    Category Facilities
    Activities Badminton equipment, Billiards, Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Additional bathroom, Hairdryer, Slippers, Bath, Shower, Toilet.
    Room Amenities Sofa, Soundproofing, Tumble dryer, Sofa bed, Air conditioning, Wardrobe or closet, Desk, Safety deposit box, Fan, Tile/marble floor, Interconnected room(s) available, Socket near the bed.
    Food & Drink Electric kettle, Restaurant, Minibar, Kid-friendly buffet, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Lockers.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Mobile app for room service, Physical distancing rules followed.
    General Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
    Entertainment and family services Kids' outdoor play equipment, Kids' club, Indoor play area.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Kids' pool, Outdoor pool, Swimming Pool, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Pool view, Terrace, Patio, View, Inner courtyard view, Balcony.

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