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Hotel

NH Collection Mexico City Reforma

Juarez (0 kms from Zona Rosa)

Ranked 23 out of 50

7.7
(2145 reviews)

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Superior Double or Twin Room

  • Max 2 Adults
    •

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    This suite features a 48-inch TV, Nespresso Coffee Machine, wooden hangers with clips and a safe with laptop plug. The bathroom has rain effect shower, professional hairdriyer and magnifying mirror, plus hygienic bags dispenser. Slippers and bathrobe are included.

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    Premium Double or Twin Room

  • Max 2 Adults
    •

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    View Deal
    This suite features a 48-inch TV, Nespresso Coffee Machine, wooden hangers with clips and a safe with laptop plug. The bathroom has rain effect shower, professional hairdriyer and magnifying mirror, plus hygienic bags dispenser. Slippers and bathrobe are included.

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    Suite

  • Max 2 Adults
    •

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    View Deal
    This suite features a 48-inch TV, Nespresso Coffee Machine, wooden hangers with clips and a safe with laptop plug. The bathroom has rain effect shower, professional hairdriyer and magnifying mirror, plus hygienic bags dispenser. Slippers and bathrobe are included.

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    Junior Suite

  • Max 2 Adults
    •

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    View Deal
    This suite features a 48-inch TV, Nespresso Coffee Machine, wooden hangers with clips and a safe with laptop plug. The bathroom has rain effect shower, professional hairdriyer and magnifying mirror, plus hygienic bags dispenser. Slippers and bathrobe are included.

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    Suite with View and Terrace

  • Max 2 Adults
    •

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    View Deal
    This suite features a 48-inch TV, Nespresso Coffee Machine, wooden hangers with clips and a safe with laptop plug. The bathroom has rain effect shower, professional hairdriyer and magnifying mirror, plus hygienic bags dispenser. Slippers, bathrobe and TV in the bathroom are included.

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    Suite with extra bed (2 adults + 1 child)

  • Max 2 Adults
    •

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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Suite with View and Terrace with extra bed (2 adults + 1 child)

  • Max 2 Adults
    •

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    The spacious double room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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    Superior Double Room with View

  • Max 2 Adults
    •

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    This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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    Premium Double Room with Balcony

  • Max 2 Adults
    •

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    This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

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    Superior Room - 2 Double Beds

  • Max 4 Adults
    •

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    This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Premium Room - 2 Double Beds

  • Max 4 Adults
    •

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    This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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    Family Room with Balcony - 2 Double Beds

  • Max 4 Adults
    •

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    This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

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    Location & Nearby Places

    Juarez (3.5 Km from city center)

    Liverpool 155, Zona Rosa

    5 Nearby Attractions

    Chapultepec

    2.6 km

    Coyoacàn

    2.6 km

    Historic Centre of Mexico City (Centro Historico)

    3.2 km

    Xochimilco

    19.7 km

    Teotihuacan

    42.2 km

    All Facilities for NH Collection Mexico City Reforma

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Heating.
    Food & Drink Wine/champagne, Snack bar, Restaurant, Minibar, Packed lunches, Coffee machine, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock.
    Media & Technology Cable channels, Flat-screen TV.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Parking on site, WiFi available in all areas.
    Pool and wellness Massage, Beauty Services, Spa/wellness packages, Outdoor pool, Manicure, Hair colouring, Body scrub, Spa lounge/relaxation area, Swimming pool, Hair cut, Make up services, Swimming Pool, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Pedicure, Spa and wellness centre.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View City view, Terrace, View, Balcony.
    Shops Barber/beauty shop.

    Guest Ratings For This Property

    7.7
    Based on 2145 Reviews
    100% verified reviews

    Comfort

    8.14

    Cleanliness

    8.09

    Value For Money

    7.55

    Facilities

    7.77

    Reviewers Mention About NH Collection Mexico City Reforma

    One guest had a negative experience due to hard pillows and lack of sleep, but the issue was resolved by the staff providing softer pillows. The location of the hotel is praised for being quiet despi (Read More)te being in a happening area. Another guest had a cold first night due to unresponsive staff regarding the air conditioning. However, overall, the hotel exceeded expectations and had friendly and helpful staff. The rooms were clean and basic, with good shower power. The hotel had a great pool and gym, and the buffet breakfast had an excellent selection. The location was ideal and the stay was enjoyable, with plans to return. Safety was also highlighted as a positive aspect.

    Guest Reviews

    Maria
    family with young children
    8.0
    Very good
    Good
    Very good
    I asked for facilites in the shower 81 years and there were none Room too cold..breakfast very good , diner without hot soup!

    Published on 04 Jan 2024

    Andreas
    review category business travellers
    7.0
    Good
    Good
    Very good Location Very good breakfast Comfortable beds Ample Rooms
    Bathrooms are good but could use some updates/renovation

    Published on 01 Jan 2024

    Aaron
    solo traveller
    1.0
    Bad
    Not a 5 star hotel. 3 star at best
    Location of property
    Hotel staff charged me double for my hotel stay. When I called, they were not willing to refund me until I emailed them. Never heard back from them. Also, I booked 2 beds and they gave me 1, they told me thats what I reserved.

    Published on 26 Dec 2023

    Emilio
    young couple
    6.0
    Pleasant
    Good location, mid-level service.
    Good location, modern style
    Check in clerk didnt have a great attitude. Pool was closed for renovations without previous notice. Room was cold and had no heating. It took 30 minutes for them to send us an extra blanket to the room.

    Published on 26 Dec 2023

    Nephtali
    family with young children
    9.0
    Superb
    NH Stay: Pros and Cons Revealed
    The staff at NH were truly incredible, making my stay effortless and pleasant. The hotel's prime location was a huge plus, and having free parking in this area was a real bonus. I'm definitely considering NH for my future stays.
    Noticed that some rooms could use a refresh and a deeper clean, so I'm hoping for an upgrade across the entire hotel, including the pool area. Regarding the restaurant, while the service and food didn't quite meet my expectations, there are plenty of fantastic dining spots just a stone's throw away.

    Published on 26 Dec 2023

    Nadia
    review category business travellers
    8.0
    Very good
    Affordable
    Location
    There was no extra blankets

    Published on 21 Dec 2023

    Afiyah
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Room was outdated and not so clean

    Published on 19 Dec 2023

    Elif
    solo traveller
    8.0
    Very good
    Very good
    Location is good!
    I didnt like room service, food wasnt tasty, breakfast options are so little, and rooms need renovation.

    Published on 15 Dec 2023

    Daniel
    group
    6.0
    Pleasant
    meh. whatever... I used to love this hotel
    My room was very chic.
    The increase in room rates, the itional charge for early check in, the breakfast buffet not as good as in the past.

    Published on 15 Dec 2023

    Alejandro
    review category business travellers
    6.0
    Pleasant
    Pleasant
    Location & staff

    Published on 07 Dec 2023

    NH Collection Mexico City Reforma is featured in

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