Novel Hotel City Center

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area

Accessibility

• Toilet with grab rails
• Accessible by lift

Bathroom

• Private bathroom
• Free toiletries
• Hairdryer
• Shampoo
• Slippers
• Sauna
• Bath
• Body soap
• Conditioner
• Toilet
• Bathrobe

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Key card access
• Wake up service
• Lockers
• Key access

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Reception services

• Concierge service
• Valet parking
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Luggage storage
• Currency exchange

Entertainment and family services

• Evening entertainment
• Karaoke
• Nightclub/dj

Pool and wellness

• Outdoor pool (all year)
• Steam room
• Massage
• Foot bath
• Beauty services
• Outdoor pool
• Manicure
• Back massage
• Hair colouring
• Spa lounge/relaxation area
• Waxing services
• Fitness/spa locker rooms
• Hair treatments
• Swimming pool
• Foot massage
• Hair cut
• Swimming pool
• Fitness centre
• Couples massage
• Neck massage
• Body treatments
• Fitness
• Facial treatments
• Spa facilities
• Hair styling
• Head massage
• Pedicure
• Spa and wellness centre
• Full body massage
• Hand massage

Shops

• Barber/beauty shop
• Minimarket on site

Activities

• Live music/performance
• Billiards
• Happy hour
• Darts

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Room Amenities

• Sofa
• Cots
• Air conditioning
• Wardrobe or closet
• Desk
• Seating area
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Interconnected room(s) available
• Ironing facilities

Food & Drink

• Wine/champagne
• Electric kettle
• Snack bar
• Restaurant
• Kid friendly buffet
• Breakfast in the room
• Packed lunches
• Dining table
• Fruits
• Special diet menus (on request)
• Kid meals
• Dining area
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker
• Bar
• Coffee house on site

Services

• Free wifi
• Wireless internet
• Wifi
• Internet services

Layout

• Window

Media & Technology

• Cable channels
• Tv
• Dvd player
• Flat screen tv
• Telephone

Common areas

• Sun terrace

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Physical distancing rules followed

General

• Parking
• Parking on site
• Wifi available in all areas

Transport

• Accessible parking
• Car hire

Outdoor & View

• City view
• View